Getting help with BOINC

BOINC help on the web

• BOINC user's manual
• Troubleshooting BOINC
• BOINC-related web sites
• The BOINC message boards
• The message boards on any BOINC-based project

Online Help

BOINC Online Help lets you talk one-on-one with experienced BOINC users, who can:

• answer questions about BOINC and volunteer computing;
• walk you through the process of installing and using BOINC;
• troubleshoot any problems you might have.

BOINC Online Help is based on Skype, an Internet-based telephone system. Skype is free (both the software and the calls). If you don't already have Skype, please download and install it now. When you're finished, return to this page.

The best way to get help is by voice, for which you need either built-in microphone and speakers or an external headset for your computer. You can also use Skype's text-based chat system or regular email (if you don't have Skype) to communicate with Help Volunteers.

Volunteers speaking several languages are available. Please select a language:

Arabic | Bengali | Chinese, Gan | Chinese, Jinyu | Chinese, Mandarin
Chinese, Min Nan | Chinese, Wu | Chinese, Xiang | Chinese, Yue (Cantonese) | Czech
Dutch | English | French | German | Greek
Hindi | Hungarian/Magyar | Italian | Japanese | Kannada
Lithuanian | Marathi | Persian | Polish | Portuguese
Punjabi | Romanian | Russian | Serbo-Croatian | Spanish
Sundanese | Tamil | Thai | Ukrainian

Be a Help Volunteer

If you're an experienced BOINC user, we encourage you to become a Help Volunteer. It's a great way to help the cause of scientific research and volunteer computing - and it's fun!

If you're already a Help Volunteer: to edit your settings, click here.

Last modified 7:13 PM UTC, February 26 2008.
Copyright © 2008 University of California. Permission is granted to copy, distribute and/or modify this document under the terms of the GNU Free Documentation License, Version 1.2 or any later version published by the Free Software Foundation.