Analyse of the user survey and improvments

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Dotsch
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Message 18429 - Posted: 14 Jul 2008, 17:02:43 UTC

What you you think about to catch up the results from the BOINC user survey and anaylse the results and work out some improvements from the results?
For example a guide or entrie point for the users witch catch up the most important things, later eventualy more not so relevant results.
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John37309
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Message 18431 - Posted: 14 Jul 2008, 17:42:08 UTC

Its a good point,
The user survey is currently BOINC's best data for analysing what needs to be changed.

John.
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Message 18505 - Posted: 15 Jul 2008, 23:03:23 UTC - in response to Message 18431.  


The user survey is currently BOINC's best data for analysing what needs to be changed.

John.



These are the current results of the BOINC user survey.

This page is updated every hour.




If everyone is thinking alike, someone isn't thinking. - General George Patton



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Message 19143 - Posted: 4 Aug 2008, 0:05:52 UTC - in response to Message 18505.  

Andrew Gillette and I would like to distribute a set of surveys on the demographics of the BOINC Community. We would like to tailor our questions specific groups within the Community such as Volunteers and Admins. We intend to submit the results through a publication and present some of these findings in a presentation.

Thoughts?

Jack

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John37309
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Message 19168 - Posted: 4 Aug 2008, 23:27:04 UTC - in response to Message 19143.  
Last modified: 4 Aug 2008, 23:28:11 UTC

Andrew Gillette and I would like to distribute a set of surveys on the demographics of the BOINC Community. We would like to tailor our questions specific groups within the Community such as Volunteers and Admins. We intend to submit the results through a publication and present some of these findings in a presentation.

Thoughts?

Jack

Its an interesting thought Jack!

1. How would you plan to distribute the survey?

2. Would you expect a good response from both project admins and users?

3. Is it likely to be much different to the current BOINC user survey? Or why do a different one instead of full analysis of the current survey?

4. Who would you present the results to and what do you think might happen as a result of the survey?

I can foresee great difficulty in this, but the concept is good!

John.
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Message 19492 - Posted: 15 Aug 2008, 16:27:54 UTC - in response to Message 19168.  

Its an interesting thought Jack!

1. How would you plan to distribute the survey?


This is a delicate question. We are planning to send a message to project administrators and ask them to distribute to their users. I don't know what the best strategy would be.

1) Certainly if Admins send an email to all their users asking them to fill it out, we would get lots of responses. Some of this would be negative because many people do not want to be bothered. That might turn people off.

2) Or they can post it on their forums where a tiny fraction of the users visit regularly.

3) Then there is RSS feeds.

So I think I can provide suggestions to the Admins. Obviously it is up to them if they want to participate.


2. Would you expect a good response from both project admins and users?


We will have to see how this turns out.


3. Is it likely to be much different to the current BOINC user survey? Or why do a different one instead of full analysis of the current survey?


Yes, this will be different and specifically address demographic questions. Our intention is to support arguments for our paper


4. Who would you present the results to and what do you think might happen as a result of the survey?


We will present preliminary results to project admins at Delaware and Grenoble. Then perform more comprehensive analysis on a larger sample. We intend to submit variations on this paper to different audiences. Ultimitately, we want to figure out how to improve our marketing on BOINC, figure out who uses BOINC, how we can get more people involved and maintain retention. We have some ideas on achieving these goals, we want to find evidence that to support our arguements.


I can foresee great difficulty in this, but the concept is good!

John.


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Message 19547 - Posted: 17 Aug 2008, 23:36:51 UTC - in response to Message 19492.  

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Profile Saenger
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Message 19715 - Posted: 23 Aug 2008, 14:51:14 UTC

Who has access to the private data asked on the very first page (and probably more to follow)?
How is the trustworthiness of this possible private data harvesting tool proven?

In the pivacy policy it's differentiated between the user (that's if I understand it correct the originator of the survey, Jack, not us participants) and a company called "MarketTools, Inc.". I suspect private companies of not treating my private data confidential as a first guess, they have to prove their trustworthiness somehow. Is it absolute guaranteed that my private data will never be used for other purposes but this survey, and definitely not in some unwanted marketing lists?
Gruesse vom Saenger

For questions about Boinc look in the BOINC-Wiki
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Message 19772 - Posted: 26 Aug 2008, 20:43:50 UTC - in response to Message 19715.  

Hi Saenger,

Who has access to the private data asked on the very first page (and probably more to follow)?
How is the trustworthiness of this possible private data harvesting tool proven?


I'll have to discuss this question with Andrew, I don't know how to research this question.

In the pivacy policy it's differentiated between the user (that's if I understand it correct the originator of the survey, Jack, not us participants) and a company called "MarketTools, Inc.". I suspect private companies of not treating my private data confidential as a first guess, they have to prove their trustworthiness somehow. Is it absolute guaranteed that my private data will never be used for other purposes but this survey, and definitely not in some unwanted marketing lists?


"MarketTools, Inc." provides a service for our Non-profit corporation. Our non-profit corporation is called "The Foundation for Computer Science & Learning" which is a newly formed organization established to advocate and promote BOINC projects. The purpose for these questions is for our presentation and paper we intend to publish. We don't ask any contact information, so I don't see how it could be used in a marketing list. Furthermore, that is not our intention.

We do have a revised survey now, http://www.zoomerang.com/Survey/?p=WEB2286WHPXQ8K
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Profile Saenger
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Message 19821 - Posted: 28 Aug 2008, 19:10:45 UTC
Last modified: 28 Aug 2008, 19:23:49 UTC

OK, been there, done that.
I'll post in our teams board as a link.
Gruesse vom Saenger

For questions about Boinc look in the BOINC-Wiki
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Message boards : Promotion : Analyse of the user survey and improvments

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