My BOINC Manager is unable to connect to a BOINC client (Windows XP computer). I has worked for weeks without problems. I have tried rebooting, turning of the computer overnight, all does not work. I have it running as a single user, and I have had this happen before where I had to uninstall and completely delete the install directory.

I have it running as a single user installation. I do not exit BOINC before shutting down. Could that cause this problem?

It has happened again, and I don't want to have to reinstall every few weeks. Anyone have a solution to my problem? Why would it not recogize my clients (SETI and Rosetta) all of a sudden?

Here is the contents of stderrdae.txt:
---------

BOINC Windows Runtime Debugger Version 5.10.45


Dump Timestamp : 05/06/08 10:19:03
Debugger Engine : 4.0.5.0
Symbol Search Path: C:\Program Files\BOINC;C:\Program Files\BOINC;srv*C:\DOCUME~1\DGRIFF~1\LOCALS~1\Temp\symbols*http://msdl.microsoft.com/download/symbols;srv*C:\DOCUME~1\DGRIFF~1\LOCALS~1\Temp\symbols*http://boinc.berkeley.edu/symstore


ModLoad: 00400000 000b7000 C:\Program Files\BOINC\boinc.exe (5.10.45.0) (PDB Symbols Loaded)
File Version : 5.10.45
Company Name : Space Sciences Laboratory
Product Name : BOINC client
Product Version: 5.10.45

ModLoad: 7c900000 000b0000 C:\WINDOWS\system32\ntdll.dll (5.1.2600.2180) (PDB Symbols Loaded)
File Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company Name : Microsoft Corporation
Product Name : Microsoft® Windows® Operating System
Product Version: 5.1.2600.2180

ModLoad: 7c800000 000f5000 C:\WINDOWS\system32\kernel32.dll (5.1.2600.3119) (PDB Symbols Loaded)
File Version : 5.1.2600.3119 (xpsp_sp2_gdr.070416-1301)
Company Name : Microsoft Corporation
Product Name : Microsoft® Windows® Operating System
Product Version: 5.1.2600.3119

Get Company Name Failed.
ModLoad: 10000000 00013000 C:\Program Files\BOINC\zlib1.dll (1.2.3.0) (PDB Symbols Loaded)
File Version : 1.2.3
Company Name :
Product Name : zlib
Product Version: 1.2.3

ModLoad: 78130000 0009b000 C:\WINDOWS\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.1433_x-ww_5cf844d2\MSVCR80.dll (8.0.50727.1433) (PDB Symbols Loaded)
File Version : 8.00.50727.1433
Company Name : Microsoft Corporation
Product Name : Microsoft® Visual Studio® 2005
Product Version: 8.00.50727.1433

ModLoad: 77c10000 00058000 C:\WINDOWS\system32\msvcrt.dll (7.0.2600.2180) (PDB Symbols Loaded)
File Version : 7.0.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company Name : Microsoft Corporation
Product Name : Microsoft® Windows® Operating System
Product Version: 7.0.2600.2180

ModLoad: 00340000 00031000 C:\Program Files\BOINC\libcurl.dll (7.18.0.0) (PDB Symbols Loaded)
File Version : 7.18.0
Company Name : The cURL library, http://curl.haxx.se/
Product Name : The cURL library
Product Version: 7.18.0

ModLoad: 71ad0000 00009000 C:\WINDOWS\system32\WSOCK32.dll (5.1.2600.2180) (PDB Symbols Loaded)
File Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company Name : Microsoft Corporation
Product Name : Microsoft® Windows® Operating System
Product Version: 5.1.2600.2180

ModLoad: 71ab0000 00017000 C:\WINDOWS\system32\WS2_32.dll (5.1.2600.2180) (PDB Symbols Loaded)
File Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company Name : Microsoft Corporation
Product Name : Microsoft® Windows® Operating System
Product Version: 5.1.2600.2180

ModLoad: 71aa0000 00008000 C:\WINDOWS\system32\WS2HELP.dll (5.1.2600.2180) (PDB Symbols Loaded)
File Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company Name : Microsoft Corporation
Product Name : Microsoft® Windows® Operating System
Product Version: 5.1.2600.2180

ModLoad: 77dd0000 0009b000 C:\WINDOWS\system32\ADVAPI32.dll (5.1.2600.2180) (PDB Symbols Loaded)
File Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company Name : Microsoft Corporation
Product Name : Microsoft® Windows® Operating System
Product Version: 5.1.2600.2180

ModLoad: 77e70000 00092000 C:\WINDOWS\system32\RPCRT4.dll (5.1.2600.3173) (PDB Symbols Loaded)
File Version : 5.1.2600.3173 (xpsp_sp2_gdr.070709-0051)
Company Name : Microsoft Corporation
Product Name : Microsoft® Windows® Operating System
Product Version: 5.1.2600.3173

ModLoad: 77fe0000 00011000 C:\WINDOWS\system32\Secur32.dll (5.1.2600.2180) (PDB Symbols Loaded)
File Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company Name : Microsoft Corporation
Product Name : Microsoft® Windows® Operating System
Product Version: 5.1.2600.2180

ModLoad: 76f60000 0002c000 C:\WINDOWS\system32\WLDAP32.dll (5.1.2600.2180) (PDB Symbols Loaded)
File Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company Name : Microsoft Corporation
Product Name : Microsoft® Windows® Operating System
Product Version: 5.1.2600.2180

ModLoad: 76b40000 0002d000 C:\WINDOWS\system32\WINMM.dll (5.1.2600.2180) (PDB Symbols Loaded)
File Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company Name : Microsoft Corporation
Product Name : Microsoft® Windows® Operating System
Product Version: 5.1.2600.2180

ModLoad: 7e410000 00090000 C:\WINDOWS\system32\USER32.dll (5.1.2600.3099) (PDB Symbols Loaded)
File Version : 5.1.2600.3099 (xpsp_sp2_gdr.070308-0222)
Company Name : Microsoft Corporation
Product Name : Microsoft® Windows® Operating System
Product Version: 5.1.2600.3099

ModLoad: 77f10000 00047000 C:\WINDOWS\system32\GDI32.dll (5.1.2600.3316) (PDB Symbols Loaded)
File Version : 5.1.2600.3316 (xpsp_sp2_gdr.080219-1316)
Company Name : Microsoft Corporation
Product Name : Microsoft® Windows® Operating System
Product Version: 5.1.2600.3316

ModLoad: 004c0000 000fd000 C:\Program Files\BOINC\LIBEAY32.dll (0.9.8.5) (PDB Symbols Loaded)
File Version : 0.9.8e
Company Name : The OpenSSL Project, http://www.openssl.org/
Product Name : The OpenSSL Toolkit
Product Version: 0.9.8e

ModLoad: 00390000 00030000 C:\Program Files\BOINC\SSLEAY32.dll (0.9.8.5) (PDB Symbols Loaded)
File Version : 0.9.8e
Company Name : The OpenSSL Project, http://www.openssl.org/
Product Name : The OpenSSL Toolkit
Product Version: 0.9.8e

ModLoad: 7c420000 00087000 C:\WINDOWS\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.1433_x-ww_5cf844d2\MSVCP80.dll (8.0.50727.1433) (PDB Symbols Loaded)
File Version : 8.00.50727.1433
Company Name : Microsoft Corporation
Product Name : Microsoft® Visual Studio® 2005
Product Version: 8.00.50727.1433

ModLoad: 00c00000 00007000 C:\Program Files\BOINC\boinc.dll (5.10.45.0) (PDB Symbols Loaded)
File Version : 5.10.45
Company Name : Space Sciences Laboratory
Product Name : BOINC Core Client
Product Version: 5.10.45

ModLoad: 71a50000 0003f000 C:\WINDOWS\System32\mswsock.dll (5.1.2600.2180) (PDB Symbols Loaded)
File Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company Name : Microsoft Corporation
Product Name : Microsoft® Windows® Operating System
Product Version: 5.1.2600.2180

ModLoad: 76f20000 00027000 C:\WINDOWS\system32\DNSAPI.dll (5.1.2600.3316) (PDB Symbols Loaded)
File Version : 5.1.2600.3316 (xpsp_sp2_gdr.080219-1316)
Company Name : Microsoft Corporation
Product Name : Microsoft® Windows® Operating System
Product Version: 5.1.2600.3316

ModLoad: 76fb0000 00008000 C:\WINDOWS\System32\winrnr.dll (5.1.2600.2180) (PDB Symbols Loaded)
File Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company Name : Microsoft Corporation
Product Name : Microsoft® Windows® Operating System
Product Version: 5.1.2600.2180

ModLoad: 76fc0000 00006000 C:\WINDOWS\system32\rasadhlp.dll (5.1.2600.2938) (PDB Symbols Loaded)
File Version : 5.1.2600.2938 (xpsp_sp2_gdr.060626-0020)
Company Name : Microsoft Corporation
Product Name : Microsoft® Windows® Operating System
Product Version: 5.1.2600.2938

ModLoad: 662b0000 00058000 C:\WINDOWS\system32\hnetcfg.dll (5.1.2600.2180) (PDB Symbols Loaded)
File Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company Name : Microsoft Corporation
Product Name : Microsoft® Windows® Operating System
Product Version: 5.1.2600.2180

ModLoad: 71a90000 00008000 C:\WINDOWS\System32\wshtcpip.dll (5.1.2600.2180) (PDB Symbols Loaded)
File Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company Name : Microsoft Corporation
Product Name : Microsoft® Windows® Operating System
Product Version: 5.1.2600.2180

ModLoad: 03000000 00115000 C:\Program Files\BOINC\dbghelp.dll (6.6.7.5) (PDB Symbols Loaded)
File Version : 6.6.0007.5 (debuggers(dbg).051021-1446)
Company Name : Microsoft Corporation
Product Name : Debugging Tools for Windows(R)
Product Version: 6.6.0007.5

ModLoad: 01d00000 00083000 C:\Program Files\BOINC\symsrv.dll (6.6.7.5) (PDB Symbols Loaded)
File Version : 6.6.0007.5 (debuggers(dbg).051021-1446)
Company Name : Microsoft Corporation
Product Name : Debugging Tools for Windows(R)
Product Version: 6.6.0007.5

ModLoad: 01380000 0003a000 C:\Program Files\BOINC\srcsrv.dll (6.6.7.5) (PDB Symbols Loaded)
File Version : 6.6.0007.5 (debuggers(dbg).051021-1446)
Company Name : Microsoft Corporation
Product Name : Debugging Tools for Windows(R)
Product Version: 6.6.0007.5

ModLoad: 77c00000 00008000 C:\WINDOWS\system32\version.dll (5.1.2600.2180) (PDB Symbols Loaded)
File Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company Name : Microsoft Corporation
Product Name : Microsoft® Windows® Operating System
Product Version: 5.1.2600.2180



*** Dump of the Process Statistics: ***

- I/O Operations Counters -
Read: 47, Write: 0, Other 421

- I/O Transfers Counters -
Read: 0, Write: 1524, Other 0

- Paged Pool Usage -
QuotaPagedPoolUsage: 37068, QuotaPeakPagedPoolUsage: 37324
QuotaNonPagedPoolUsage: 34936, QuotaPeakNonPagedPoolUsage: 36448

- Virtual Memory Usage -
VirtualSize: 26349568, PeakVirtualSize: 26349568

- Pagefile Usage -
PagefileUsage: 3223552, PeakPagefileUsage: 3239936

- Working Set Size -
WorkingSetSize: 5558272, PeakWorkingSetSize: 5595136, PageFaultCount: 1443

*** Dump of the thread (d38): ***

- Information -
Status: Waiting, Kernel Time: 0.000000, User Time: 0.000000, Wait Time: 0.000000

- Registers -
eax=004603d0 ebx=0012f9b8 ecx=00000061 edx=00000000 esi=00000070 edi=00000000
eip=7c90eb94 esp=0012f264 ebp=0012f2c8
cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00000246

- Callstack -
ChildEBP RetAddr Args to Child
0012f260 7c90e9c0 7c8025cb 00000070 00000000 00000000 ntdll!_KiFastSystemCallRet@0+0x0 FPO: [0,0,0]
0012f264 7c8025cb 00000070 00000000 00000000 7813ed1f ntdll!_ZwWaitForSingleObject@12+0x0 FPO: [3,0,0]
0012f2c8 7c802532 00000070 ffffffff 00000000 0012f990 kernel32!_WaitForSingleObjectEx@12+0x0
0012f2dc 00445657 00000070 ffffffff 0012f874 004455d0 kernel32!_WaitForSingleObject@8+0x0
0012f2f4 7c863016 0012f9b8 00000000 00000000 00000000 boinc!boinc_catch_signal+0xf (c:\src\boincsvn\branches\boinc_core_release_5_10\lib\diagnostics_win.c:2142)
0012f990 7c8436da 0012f9b8 7c839b09 0012f9c0 00000000 kernel32!_UnhandledExceptionFilter@4+0x0 (c:\src\boincsvn\branches\boinc_core_release_5_10\lib\diagnostics_win.c:2142)
0012f998 7c839b09 0012f9c0 00000000 0012f9c0 00000000 kernel32!_BaseProcessStart@4+0x0 (c:\src\boincsvn\branches\boinc_core_release_5_10\lib\diagnostics_win.c:2142) FPO: [0,0,0]
0012f9c0 7c9037bf 0012faac 0012ffe0 0012fac8 0012fa80 kernel32!__except_handler3+0x0 (c:\src\boincsvn\branches\boinc_core_release_5_10\lib\diagnostics_win.c:2142) FPO: [3,0,7]
0012f9e4 7c90378b 0012faac 0012ffe0 0012fac8 0012fa80 ntdll!ExecuteHandler2@20+0x0 (c:\src\boincsvn\branches\boinc_core_release_5_10\lib\diagnostics_win.c:2142)
0012fa94 7c90eafa 00000000 0012fac8 0012faac 0012fac8 ntdll!ExecuteHandler@20+0x0 (c:\src\boincsvn\branches\boinc_core_release_5_10\lib\diagnostics_win.c:2142)
0012fb0c 003a006d 00740074 00640000 00000064 00000000 ntdll!_KiUserExceptionDispatcher@8+0x0 (c:\src\boincsvn\branches\boinc_core_release_5_10\lib\diagnostics_win.c:2142) FPO: [2,0,0]
0012fce8 78139565 00d4c6c8 00000000 0012e680 00000000 SSLEAY32!tls1_P_hash+0x0 (c:\src\boinc\sdks\openssl-0.9.8e\ssl\t1_enc.c:142) FPO: [5,110,0]
0012fde8 7813eab8 7813e457 c1bd5188 41d20824 00430adb MSVCR80!___getlocaleinfo+0x0 (c:\src\boinc\sdks\openssl-0.9.8e\ssl\t1_enc.c:142)
0012fe40 7814ecdf 003f217c 00000010 00000003 00000002 MSVCR80!__fflush_nolock+0x0 (c:\src\boinc\sdks\openssl-0.9.8e\ssl\t1_enc.c:142) FPO: [0,0,0]
0012fe5c 00430e3b 00000003 00430e7c 00470b48 00000001 MSVCR80!__unlock_fhandle+0x0 (c:\src\boinc\sdks\openssl-0.9.8e\ssl\t1_enc.c:142)
0012ff7c 0043bb1e 00000003 003f4da0 003f3048 66de1f26 boinc!main+0xf (c:\src\boincsvn\branches\boinc_core_release_5_10\client\main.c:683)
0012ffc0 7c816fd7 00000001 0012e504 7ffdb000 c0000005 boinc!__tmainCRTStartup+0x17 (f:\sp\vctools\crt_bld\self_x86\crt\src\crtexe.c:597)
0012fff0 00000000 0043bc67 00000000 78746341 00000020 kernel32!_BaseProcessStart@4+0x0 (f:\sp\vctools\crt_bld\self_x86\crt\src\crtexe.c:597)

*** Dump of the thread (d40): ***

- Information -
Status: Ready, Kernel Time: 0.000000, User Time: -0.000000, Wait Time: 0.000000

- Registers -
eax=0000748a ebx=00000000 ecx=00000000 edx=00000000 esi=00000000 edi=00000000
eip=00439afd esp=00e7f240 ebp=00e7f2ec
cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00000202

- Callstack -
ChildEBP RetAddr Args to Child
00e7f2ec 0041c167 00e7fc64 00000000 003f2c48 00d05fb0 boinc!whetstone+0x2c (c:\src\boincsvn\branches\boinc_core_release_5_10\client\whetstone.c:204)
00e7ffac 0041c1fa 00d05fb0 7c80b683 00d05fb0 00000000 boinc!cpu_benchmarks+0xd (c:\src\boincsvn\branches\boinc_core_release_5_10\client\cs_benchmark.c:153)
00e7ffb4 7c80b683 00d05fb0 00000000 003f2c48 00d05fb0 boinc!win_cpu_benchmarks+0xa (c:\src\boincsvn\branches\boinc_core_release_5_10\client\cs_benchmark.c:183)
00e7ffec 00000000 0041c1f0 00d05fb0 00000000 00000000 kernel32!_BaseThreadStart@8+0x0 (c:\src\boincsvn\branches\boinc_core_release_5_10\client\cs_benchmark.c:183)

*** Dump of the thread (d44): ***

- Information -
Status: Running, Kernel Time: 0.000000, User Time: 0.000000, Wait Time: 0.000000

- Registers -
eax=00f7f2a0 ebx=00000000 ecx=000027b8 edx=00f7f2a0 esi=00000000 edi=00000000
eip=004396ec esp=00f7f228 ebp=00f7f2ec
cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00000206

- Callstack -
ChildEBP RetAddr Args to Child
00f7f224 004399e0 00f7f2a0 f39085f5 3fdffffe 00000000 boinc!pa+0x48 (c:\src\boincsvn\branches\boinc_core_release_5_10\client\whetstone.c:58)
00f7f2ec 0041c167 00f7fc64 00000000 003f2c48 00d06c68 boinc!whetstone+0x1a (c:\src\boincsvn\branches\boinc_core_release_5_10\client\whetstone.c:152)
00f7ffac 0041c1fa 00d06c68 7c80b683 00d06c68 00000000 boinc!cpu_benchmarks+0xd (c:\src\boincsvn\branches\boinc_core_release_5_10\client\cs_benchmark.c:153)
00f7ffb4 7c80b683 00d06c68 00000000 003f2c48 00d06c68 boinc!win_cpu_benchmarks+0xa (c:\src\boincsvn\branches\boinc_core_release_5_10\client\cs_benchmark.c:183)
00f7ffec 00000000 0041c1f0 00d06c68 00000000 00000008 kernel32!_BaseThreadStart@8+0x0 (c:\src\boincsvn\branches\boinc_core_release_5_10\client\cs_benchmark.c:183)

*** Dump of the thread (d4c): ***

- Information -
Status: Waiting, Kernel Time: 0.000000, User Time: 0.000000, Wait Time: 0.000000

- Registers -
eax=71a5d5af ebx=c0000000 ecx=7c913288 edx=ffffffff esi=00000000 edi=71a87558
eip=7c90eb94 esp=0127ff7c ebp=0127ffb4
cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00000202

- Callstack -
ChildEBP RetAddr Args to Child
0127ff78 7c90e31b 71a5d609 00000100 0127ffbc 0127ffb0 ntdll!_KiFastSystemCallRet@0+0x0 FPO: [0,0,0]
0127ff7c 71a5d609 00000100 0127ffbc 0127ffb0 0127ffa4 ntdll!_ZwRemoveIoCompletion@20+0x0 FPO: [5,0,0]
0127ffb4 7c80b683 71a5d8ec 0012f700 7c90ee18 00159190 mswsock!_SockAsyncThread@4+0x0
0127ffec 00000000 71a5d5af 00159190 00000000 000000c8 kernel32!_BaseThreadStart@8+0x0


*** Debug Message Dump ****


*** Foreground Window Data ***
Window Name :
Window Class :
Window Process ID: 0
Window Thread ID : 0

Exiting...

I have it running as a single user installation. I do not exit BOINC before shutting down. Could that cause this problem?

Not if you have another OS than Vista or Windows 2008 Server.
What usually sits behind the error is that your firewall either has forgotten or has no entry for BOINC.exe, BOINCMgr.exe (and if you use them BOINCCMD.exe and BOINC.scr). All these parts of BOINC talk to each other on TCP port 31416 and therefore need to be enabled to get through the firewall on your computer only.

Why would it not recogize my clients (SETI and Rosetta) all of a sudden?

When BOINC Manager cannot reach the client (BOINC.exe), it shows all tabs as empty. The applications and work should still be fine.

Now as a work around, why don't you reinstall BOINC as a service? The next version of BOINC will install as a service by default. To install BOINC 5.10.45 as a service will still need a Windows administrator account with a password though.

---

The more interesting question, I think, is what is causing BOINC to crash?

---

Kathryn :o)

The more interesting question, I think, is what is causing BOINC to crash?

I can't see any indication which of the 4 threads crashed, but 2 of them are in the benchmark code (whetstone.C lines 58 and 204) and the diagnostics code was engaged when the main thread was in ssleay32.dll.

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"The ultimate test of a moral society is the kind of world that it leaves to its children." - Dietrich Bonhoeffer