5.10.20 - now getting Media Player has stopped working errors

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DaveG

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Message 12377 - Posted: 8 Sep 2007, 18:11:03 UTC

Suddenly for no reason I am getting Media Player has stopped working errors since installing 5.10.20. They always popup after I come back to the PC and stop the screensaver.

I am running Windows Vista Ultimate 32-bit.

Any ideas what would cause this? Does BOINC interact in anyway with the Windows Media Player?

Dave Green
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Message 12378 - Posted: 8 Sep 2007, 18:26:54 UTC - in response to Message 12377.  



Any ideas what would cause this? Does BOINC interact in anyway with the Windows Media Player?

Dave Green


Not that I know of.

The BOINC screen saver? I'm impressed you got it to work at all. Support for Vista isn't supposed to be around until 6.x.y. It doesn't even come up for me.
Kathryn :o)
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Message 12382 - Posted: 9 Sep 2007, 1:13:59 UTC

It's what I was told by Rom when I reported that the screen saver simply didn't work on my Vista box.

And I've had at least a half dozen people email me through the help desk asking why the screen saver doesn't work in Vista.

Two reports to the alpha list in the testing for 5.10 (they've back from 5.9.11 specifically)

1.
The screensaver does not work for me at all under Vista.

Case 1: Set screensaver to BOINC. Set 1 minute delay. Check "display log in screen on resume". Turn of monitor after 2 minutes. The screensaver never starts. It goes directly to the log on screen and powers down at the end of 2 minutes.

Case 2: Set screensaver to BOINC. Set 1 minute delay. Uncheck "display log in screen on resume". Turn off monitor after 2 minutes. The screensaver never starts. It powers down after 2 minutes.

If you try to preview the screensaver, in the box where I used to see a static BOINC logo (after selecting BOINC from the drop down menu) I only see an image of my desktop. Better to show a screen cap... http://i49.photobucket.com/albums/f287/KSMarksPsych/vistaboincscreensaverproblem_Active.gif

Contrast that to what I see on my XP Pro box... http://i49.photobucket.com/albums/f287/KSMarksPsych/boincscreensaverxp.png

I'm unable to view a preview of the screensaver at all.



2.
I also can not run the screensaver under vista. In my case it is a service install. Vista wants to get approval for the service to talk to the desktop. Naturally this does not work well with a screensaver.



Rom's response:

Yeah, we don’t expect to have either of those two scenarios working until 6.0.

Kathryn :o)
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DaveG

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Message 12388 - Posted: 9 Sep 2007, 22:19:00 UTC - in response to Message 12382.  


Yep, the "Media Player has stopped responding message" only shows up with the BOINC screensaver enabled (who knows I got it working at all, it just does).

I've turned the screensaver off, and no longer get the error messages.

I'll just wait until 6.0 (any ideas on how long that will be) comes out.

Dave
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Message 12389 - Posted: 9 Sep 2007, 22:27:56 UTC

One thing it could be is that the video overlay is being used by the screen saver. Then WMP will stop responding.
I must ask though why you have WMP running while you have a screen saver on?

Try turning off "Use video smoothing" in WMP's Tools, Options, Performance menu. See if that helps. Else go to Tools, Options, Performance, Advanced and turn off overlays. If that doesn't work, try turning off Video Mixing Renderer.
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Message 12396 - Posted: 10 Sep 2007, 14:14:47 UTC

I don't know about you, I have MS Vista home premium 32 on one of my boxes and the screensaver has always worked using boinc 5.8.16 then 5.10.7 then 5.10.20

Although, I have disabled the defender and user control.
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DaveG

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Message 12423 - Posted: 12 Sep 2007, 1:10:17 UTC - in response to Message 12389.  


Actually, don't have WMP running while the screensaver is on. That is why I can't figure out the error. As a matter of fact, I get the error when I come back and stop the screensaver even if I haven't run WMP for days (I never really use it anyway). So not sure what is up, but I haven't gotten the error since I turned of the screensaver.

This only started with 5.10.20. I never had any issues with Vista and previous versions.


One thing it could be is that the video overlay is being used by the screen saver. Then WMP will stop responding.
I must ask though why you have WMP running while you have a screen saver on?

Try turning off "Use video smoothing" in WMP's Tools, Options, Performance menu. See if that helps. Else go to Tools, Options, Performance, Advanced and turn off overlays. If that doesn't work, try turning off Video Mixing Renderer.


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Message 12424 - Posted: 12 Sep 2007, 1:19:12 UTC

I'd guess that WMP has some sort of service running. I'm not in front of a Vista box right now, so I can't say for certain.

Is there anything of note in the Event Log?
Kathryn :o)
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DaveG

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Message 12475 - Posted: 13 Sep 2007, 3:36:54 UTC - in response to Message 12424.  

I'd guess that WMP has some sort of service running. I'm not in front of a Vista box right now, so I can't say for certain.

Is there anything of note in the Event Log?


This is all I can find, seems to be the same for each failure, though I'm not the best at reading these logs.

Faulting application wmplayer.exe, version 11.0.6000.6336, time stamp 0x46a16548, faulting module ntdll.dll, version 6.0.6000.16386, time stamp 0x4549bdc9, exception code 0xc0000374, fault offset 0x000af1c9, process id 0x420, application start time 0x01c7ef3d0eb0414e.
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Message 12480 - Posted: 13 Sep 2007, 10:31:37 UTC - in response to Message 12475.  

Faulting application wmplayer.exe, version 11.0.6000.6336, time stamp 0x46a16548, faulting module ntdll.dll, version 6.0.6000.16386, time stamp 0x4549bdc9, exception code 0xc0000374, fault offset 0x000af1c9, process id 0x420, application start time 0x01c7ef3d0eb0414e.

Could you please give the event ID and error message with that as well?
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DaveG

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Message 12503 - Posted: 14 Sep 2007, 6:24:07 UTC - in response to Message 12480.  

Faulting application wmplayer.exe, version 11.0.6000.6336, time stamp 0x46a16548, faulting module ntdll.dll, version 6.0.6000.16386, time stamp 0x4549bdc9, exception code 0xc0000374, fault offset 0x000af1c9, process id 0x420, application start time 0x01c7ef3d0eb0414e.

Could you please give the event ID and error message with that as well?



This is everything I can find:

Log Name: Application
Source: Application Error
Date: 9/4/2007 4:21:25 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: The4Core
Description:
Faulting application wmplayer.exe, version 11.0.6000.6336, time stamp 0x46a16548, faulting module ntdll.dll, version 6.0.6000.16386, time stamp 0x4549bdc9, exception code 0xc0000374, fault offset 0x000af1c9, process id 0x14ac, application start time 0x01c7ef398a21ce1e.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2007-09-04T21:21:25.000Z" />
<EventRecordID>4482</EventRecordID>
<Channel>Application</Channel>
<Computer>The4Core</Computer>
<Security />
</System>
<EventData>
<Data>wmplayer.exe</Data>
<Data>11.0.6000.6336</Data>
<Data>46a16548</Data>
<Data>ntdll.dll</Data>
<Data>6.0.6000.16386</Data>
<Data>4549bdc9</Data>
<Data>c0000374</Data>
<Data>000af1c9</Data>
<Data>14ac</Data>
<Data>01c7ef398a21ce1e</Data>
</EventData>
</Event>
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Profile Jord
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Message 12504 - Posted: 14 Sep 2007, 11:29:12 UTC
Last modified: 14 Sep 2007, 11:29:51 UTC

OK, I have been doing some searching on the internet.

Please read:
Windows Media Player newsgroup - post 1
Windows Media Player newsgroup - post 2
Windows Media Player: WMP mini FAQ

And you can always register and ask your specific question at Windows Media Player Newsgroup (Needs Hotmail or Live.com registration)

You can tell them about BOINC and that we at the forums here pointed you towards them. It may be that you have some dll on your system that you need to delete or replace, but they would be better suited to figure that out.

In the mean time I will update the BOINC developers about this.
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Nicolas

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Message 12531 - Posted: 17 Sep 2007, 0:17:05 UTC - in response to Message 12378.  

The BOINC screen saver? I'm impressed you got it to work at all. Support for Vista isn't supposed to be around until 6.x.y. It doesn't even come up for me.

AFAIK, BOINC screensaver on Vista works fine if using single-user install.
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Message 12540 - Posted: 17 Sep 2007, 3:16:36 UTC - in response to Message 12531.  

The BOINC screen saver? I'm impressed you got it to work at all. Support for Vista isn't supposed to be around until 6.x.y. It doesn't even come up for me.

AFAIK, BOINC screensaver on Vista works fine if using single-user install.


Nope. I've installed single user and it doesn't work for me.
Kathryn :o)
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Nicolas

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Message 12542 - Posted: 17 Sep 2007, 3:36:30 UTC - in response to Message 12540.  

AFAIK, BOINC screensaver on Vista works fine if using single-user install.

Nope. I've installed single user and it doesn't work for me.

Sorry, I meant if you installed single user on a Wednesday with full moon at exactly midnight. Seems I missed a few words on my previous post, sorry for that.
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DaveG

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Message 12569 - Posted: 18 Sep 2007, 3:03:34 UTC - in response to Message 12504.  

So far no luck on these message boards, and none of these threads really applied directly to the problem. I'll keep trying to get someone to respond there.

If you need someone to beta test version 6, just let me know. =)

Dave

OK, I have been doing some searching on the internet.

Please read:
Windows Media Player newsgroup - post 1
Windows Media Player newsgroup - post 2
Windows Media Player: WMP mini FAQ

And you can always register and ask your specific question at Windows Media Player Newsgroup (Needs Hotmail or Live.com registration)

You can tell them about BOINC and that we at the forums here pointed you towards them. It may be that you have some dll on your system that you need to delete or replace, but they would be better suited to figure that out.

In the mean time I will update the BOINC developers about this.


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DaveG

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Message 12818 - Posted: 3 Oct 2007, 4:54:55 UTC


Just checking in to see if there was any news on this. Or any news on BOINC 6.

Thanks,
Dave
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Message boards : BOINC client : 5.10.20 - now getting Media Player has stopped working errors

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