Can't add projects

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ProHacVice

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Joined: 8 Sep 16
Posts: 2
United States
Message 72339 - Posted: 8 Sep 2016, 22:59:38 UTC

I'm running v7.6.22 on WIN 10. I have added SETI and it runs fine. However, whenever I attempt to add more projects it tells me that my email address in already in use. Therefore, I tried using the same password as I use for SETI, thinking it must be all one account, but that doesn't work either. Anyone else had this happen? Please advise. Thanks.
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Profile Jord
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Joined: 29 Aug 05
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Netherlands
Message 72343 - Posted: 8 Sep 2016, 23:43:50 UTC - in response to Message 72339.  

Are you using the "New account" or "Yes, use existing user" option in the add project wizard? If you haven't tried "existing user", could you try that?
Also, which other projects were you trying on?
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ProHacVice

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Message 72416 - Posted: 11 Sep 2016, 23:39:47 UTC - in response to Message 72343.  
Last modified: 11 Sep 2016, 23:44:14 UTC

I was using the "new account" option and it was happening on several different projects - every one I tried after SETI. That's why I posted here instead of on a project-specific board/site.
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Profile Jord
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Message 72417 - Posted: 11 Sep 2016, 23:53:36 UTC - in response to Message 72416.  

And you haven't made an account at any of those projects before?
In that case, did you make a team through the BOINC Wide Teams page? For if so, that team is being imported at all the projects and by doing so an account is being for you with the email address you registered at the BWT site.

But else, go to any of these projects and go to "Your account", when asked to log in, click the "forgot email address?" link and fill in your email address on the next page, click OK and if the email address is known by the project it will tell you that it sent an email to that address.

Then just wait for the login link to enter your email. Check the spam folder if it doesn't enter in your inbox.
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Message boards : Questions and problems : Can't add projects

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