Posts by kelaidig

1) Message boards : Projects : News on Project Outages (Message 76344)
Posted 10 Mar 2017 by kelaidig
Post:
Hello from Rosetta@home: as others noted, we are back on line. I'll spare you the litany of curse-filled phone calls that resulted in Dotster turning the light back on. Instead I want to forward our project's thanks for the support of the community. You folks are impressive. Cheers, -KEL
2) Message boards : Projects : News on Project Outages (Message 76320)
Posted 9 Mar 2017 by kelaidig
Post:
Hello from Rosetta@home - here's the scoop: the subdomain, bakerlab.org, has been locked by Dostser/ICANN since Monday. We missed ICANN's WhoIs Registry update request (OK we're lame, but the request looked just like so much spam!) and dotster.com locked things down. OK, not good but the verification/update process is an automated email send/request. BUT since our contact email address is "@mail.bakerlab.org" and the MX records had vanished from DNS we couldn't make this work.

They are now trying to 'verify' that we who we say we are; we've sent photocopies of our IT staff's driver's licenses, copies of the University's legal status, letters from our research sponsors explaining who we are and who they are, blah, blah, blah. Now we're in some blackhole of bureaucratic bulls**t and we can't get ICANN to respond to our enquiries.

So, rather than rant on and on about all of this, I'm merely going to say that the group is scrambling to get this straightened out. We're going to start a Tweet-storm at @ICANN, @ICANNOmbudsman, @Dotster and whomever else might be able to get things rolling. If you can suggest something to help us along, tweet to the group @rosettaathome.

We are so sorry for our part in screwing things up but we're frickin' furious that this has become a 4+day outage... -KEL



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