Posts by Spok

1) Message boards : BOINC Manager : Mysterious error 500 still with me (Message 7571)
Posted 18 Jan 2007 by Spok
Post:
Yeah, long time ago I had time to do some testing at work. Good news, at least for me. Version 5.8.3 can communicate with servers, upload, download, etc.

Have no idea what happened, but it works :)

Spok
2) Message boards : BOINC Manager : Mysterious error 500 still with me (Message 5905)
Posted 4 Oct 2006 by Spok
Post:
I had no time last month in work, so first testing today. Last week I just updated to BOINC 5.6.4, but no progress on my side. When I press <Retry> in Upload/Download tab, file status change to "Uploading" size goes up from i.e. 0/9.99 KB to 10.71/9.99 KB and then it stays for five minutes. After five minutes http error is announced.
The same behaviour is in BOINC 5.6.5

I have to wait for five minutes now and then I will messages to you, Ageless.

Spok
3) Message boards : BOINC Manager : Mysterious error 500 still with me (Message 5476)
Posted 31 Aug 2006 by Spok
Post:
Hi

Not happy to break your optimism...
Still cannot connect, even in 5.6.0.
I can try to set messages more detailed (actually I already did it), but there are some details obout our company proxy, which I don't want to spread over i-net. I can send detailed message list to Rom Walton or other BOINC team member, if the want it.



31.8.2006 6:08:12|LHC@home|URL: http://lhcathome.cern.ch/; Computer ID: 81548; location: home; project prefs: default
31.8.2006 6:08:12|SETI@home|URL: http://setiathome.berkeley.edu/; Computer ID: 1286707; location: work; project prefs: default
31.8.2006 6:08:12||General prefs: from SETI@home (last modified 2006-05-04 10:10:44)

31.8.2006 6:08:12||General prefs: using separate prefs for work
31.8.2006 6:08:13|SETI@home|Started upload of file 14ap06aa.18057.25584.890912.3.109_1_0
31.8.2006 6:08:13|SETI@home|Started upload of file 14ap06aa.18057.25584.890912.3.84_3_0
31.8.2006 6:08:13|SETI@home|Restarting task 15ap06ab.13135.10290.311076.3.108_3 using setiathome_enhanced version 515
31.8.2006 6:08:14|LHC@home|Sending scheduler request: To fetch work
31.8.2006 6:08:14|LHC@home|Requesting 63637 seconds of new work
31.8.2006 6:08:18|LHC@home|Scheduler RPC succeeded [server version 503]
31.8.2006 6:08:18|LHC@home|No work from project
31.8.2006 6:08:18|LHC@home|Deferring scheduler requests for 1 minutes and 0 seconds
31.8.2006 6:08:22||Project communication failed: attempting access to reference site
31.8.2006 6:08:22|SETI@home|Temporarily failed upload of 14ap06aa.18057.25584.890912.3.84_3_0: http error
31.8.2006 6:08:22|SETI@home|Backing off 1 hours, 25 minutes and 47 seconds on upload of file 14ap06aa.18057.25584.890912.3.84_3_0
31.8.2006 6:08:22|SETI@home|Started upload of file 15ap06ab.13135.10290.311076.3.105_2_0
31.8.2006 6:08:23||Access to reference site succeeded - project servers may be temporarily down.
31.8.2006 6:08:25||Project communication failed: attempting access to reference site
31.8.2006 6:08:26|SETI@home|Temporarily failed upload of 15ap06ab.13135.10290.311076.3.105_2_0: http error
31.8.2006 6:08:26|SETI@home|Backing off 5 minutes and 4 seconds on upload of file 15ap06ab.13135.10290.311076.3.105_2_0
31.8.2006 6:08:26|SETI@home|Started upload of file 15ap06ab.13135.10290.311076.3.86_0_0
31.8.2006 6:08:27||Access to reference site succeeded - project servers may be temporarily down.
...
Edit:
31.8.2006 6:18:23|LHC@home|Sending scheduler request: To fetch work
31.8.2006 6:18:23|LHC@home|Requesting 62633 seconds of new work
31.8.2006 6:18:28|LHC@home|Scheduler request failed: Error 400
31.8.2006 6:18:28|LHC@home|Deferring scheduler requests for 1 minutes and 0 seconds


4) Message boards : BOINC Manager : Mysterious error 500 still with me (Message 5413)
Posted 23 Aug 2006 by Spok
Post:
Boinc 5.5.15
WinXP Pro, SP2
Company Proxy, NTML auth.

Not big change, just cannot see error message. If servers are down now, maybe it works. If servers are running, then the Boinc have still problems.


23.8.2006 11:10:41|SETI@home|Sending scheduler request: Requested by user
23.8.2006 11:10:41|SETI@home|(not requesting new work or reporting completed tasks)
23.8.2006 11:10:41||HTTP_OP::init_post(): 003D4908
23.8.2006 11:10:46|SETI@home|Scheduler RPC succeeded [server version 505]
23.8.2006 11:11:52|SETI@home|Started upload of file 16ap06ab.9232.21856.603396.3.84_0_0
23.8.2006 11:11:59||Project communication failed: attempting access to reference site
23.8.2006 11:11:59|SETI@home|Temporarily failed upload of 16ap06ab.9232.21856.603396.3.84_0_0: http error
23.8.2006 11:11:59|SETI@home|Backing off 3 hours, 14 minutes and 54 seconds on upload of file 16ap06ab.9232.21856.603396.3.84_0_0
23.8.2006 11:12:04||Access to reference site succeeded - project servers may be temporarily down.


5) Message boards : BOINC Manager : Mysterious error 500 still with me (Message 5340)
Posted 16 Aug 2006 by Spok
Post:
Anyway, even with </http_debug> I have still stderrdae.txt empty.
6) Message boards : BOINC Manager : Mysterious error 500 still with me (Message 5332)
Posted 16 Aug 2006 by Spok
Post:
So, let's start with these questions:
OS: MS WinXP Pro, ver 2002, SP2
BOINC: currently 5.5.13, but you can find in this thread how many versions (testing or released) I tried.
Firewall: Company proxy and NAT. I'm not specialist in networking, so details can tell you after you tell me how to find it. Now I know we have proxy with authentication, and we have local IP adresses (NAT). Maybe there is also firewall and/or router, but I'm not sure. What I know, I cannot ping any site, i.e. google or seti pages, although I can visit it using browser.
ISP: It's also difficult to answer. We are connected to the inet through our sister company in Belgium. No more details now. Tell me how to find more and I will try it.



Regarding cc_config.xml - are you really sure with this syntax?

<cc_config>

<log_flags>

<http_debug>1<http_debug>

</log_flags>

</cc_config>

Shouldn't be "<http_debug>1</http_debug>" instead? You put two possibilities in original message and third in correction, so I'm not sure.

I have this:

2006-08-16 06:33:26 [SETI@home] Sending scheduler request: Requested by user
2006-08-16 06:33:26 [SETI@home] (not requesting new work or reporting completed tasks)
2006-08-16 06:33:26 [---] HTTP_OP::init_post(): 003D4908
2006-08-16 06:33:31 [SETI@home] Scheduler request failed: Error 400
2006-08-16 06:33:31 [SETI@home] Deferring scheduler requests for 1 minutes and 0 seconds
2006-08-16 06:34:32 [SETI@home] Fetching scheduler list
2006-08-16 06:34:37 [SETI@home] Scheduler list download succeeded

in messages tab (and in stdoutdae.txt), but stderrdae.txt stays empty.
Anyway, I will send you all std-.txt files.

Spok

Just before few minutes I read that email from David Anderson, but thank you for reminder. I will try it and answer tomorrow in the work. I have some computer experience, so I will not use Notepad for creating xml file and don't worry about txt extension ;-)

Spok, can you please leave information for these questions?

1) OS and version
2) BOINC version
3) personal firewall?
4) separate firewall?
5) networking setup: router? NAT?
6) ISP

Also, I got this answer from David Anderson:
First, let's clarify whether the problems you describe are
1) between the Manager and the core client, or
2) between the core client and project servers.
These are completely different things.

(1) Doesn't use HTTP, so 400/403/500 errors are not relevant
(these are HTTP status codes).
We changed from port 1043 to 31416 in version 5.3.6.

(2) We switched to libcurl as of 5.1.2.
All communication between core client and outside servers
goes over HTTP, using libcurl.
So the problems you describe are probably libcurl-related.

Debugging info (including printing HTTP request and reply headers)
is enabled by <http_debug/>.
First step: have the user set this flag, and get the resulting output.

To set <http_debug/>, exit BOINC completely.
Navigate to your BOINC directory.
Make a file called cc_config.xml (with Notepad).
Add into it:
<cc_config>
    <log_flags>
        <http_debug/>
    </log_flags>
</cc_config>

(Yes, there is a / at the end of http_debug, it needs to be there!)
Save the file, make sure it doesn't get the *.txt extension.
Restart BOINC.

Now when you run into trouble, it will be written to stderrdae.txt in your BOINC directory. I am very interested in that file, so send it to me at elst93 at gmail dot com (if you want to compress it, use something different than ZIP, as gmail doesn't allow ZIPs to be sent. RARs are alright.)
I will send it what is needed through to the developers. (This does need a BOINC version 5.x.x to succeed!)

(If <http_debug/> doesn't work, for one reason or the other, use the following line: <http_debug>1</http_debug> ..)


7) Message boards : BOINC Manager : Mysterious error 500 still with me (Message 5330)
Posted 15 Aug 2006 by Spok
Post:
Just before few minutes I read that email from David Anderson, but thank you for reminder. I will try it and answer tomorrow in the work. I have some computer experience, so I will not use Notepad for creating xml file and don't worry about txt extension ;-)

Spok, can you please leave information for these questions?

1) OS and version
2) BOINC version
3) personal firewall?
4) separate firewall?
5) networking setup: router? NAT?
6) ISP

Also, I got this answer from David Anderson:
First, let's clarify whether the problems you describe are
1) between the Manager and the core client, or
2) between the core client and project servers.
These are completely different things.

(1) Doesn't use HTTP, so 400/403/500 errors are not relevant
(these are HTTP status codes).
We changed from port 1043 to 31416 in version 5.3.6.

(2) We switched to libcurl as of 5.1.2.
All communication between core client and outside servers
goes over HTTP, using libcurl.
So the problems you describe are probably libcurl-related.

Debugging info (including printing HTTP request and reply headers)
is enabled by <http_debug/>.
First step: have the user set this flag, and get the resulting output.

To set <http_debug/>, exit BOINC completely.
Navigate to your BOINC directory.
Make a file called cc_config.xml (with Notepad).
Add into it:
<cc_config>
    <log_flags>
        <http_debug/>
    </log_flags>
</cc_config>

(Yes, there is a / at the end of http_debug, it needs to be there!)
Save the file, make sure it doesn't get the *.txt extension.
Restart BOINC.

Now when you run into trouble, it will be written to stderrdae.txt in your BOINC directory. I am very interested in that file, so send it to me at elst93 at gmail dot com (if you want to compress it, use something different than ZIP, as gmail doesn't allow ZIPs to be sent. RARs are alright.)
I will send it what is needed through to the developers. (This does need a BOINC version 5.x.x to succeed!)

(If <http_debug/> doesn't work, for one reason or the other, use the following line: <http_debug>1</http_debug> ..)

8) Message boards : BOINC Manager : Mysterious error 500 still with me (Message 5257)
Posted 9 Aug 2006 by Spok
Post:
Thank you for the link.

There is written:
" If you do not have access to the source code for these systems, the only thing you can do is refer the problem to technical support people at the companies that developed the systems."

This is exactly what I'm doing :]

Spok
9) Message boards : BOINC Manager : Mysterious error 500 still with me (Message 5222)
Posted 7 Aug 2006 by Spok
Post:
Boinc 5.5.10

New version, old problem...


******************************************************************
7.8.2006 8:11:28|SETI@home|Sending scheduler request: Requested by user
7.8.2006 8:11:28|SETI@home|(not requesting new work or reporting completed tasks)
7.8.2006 8:11:33|SETI@home|Scheduler request failed: Error 400
7.8.2006 8:11:33|SETI@home|Deferring scheduler requests for 1 minutes and 0 seconds
******************************************************************
10) Message boards : BOINC Manager : Mysterious error 500 still with me (Message 4841)
Posted 26 Jun 2006 by Spok
Post:
Just to remember this problem...

BOINC 5.5.4


******************************************************************
26.6.2006 6:14:05|LHC@home|Sending scheduler request to http://lhcathome-sched1.cern.ch/scheduler/cgi
26.6.2006 6:14:05|LHC@home|Reason: To fetch work
26.6.2006 6:14:05|LHC@home|Requesting 864000 seconds of new work
26.6.2006 6:14:07||Project communication failed: attempting access to reference site
26.6.2006 6:14:08||Access to reference site succeeded - project servers may be temporarily down.
26.6.2006 6:14:11|LHC@home|Scheduler request failed: failed sending data to the peer
26.6.2006 6:14:11|LHC@home|Deferring scheduler requests for 1 minutes and 0 seconds
26.6.2006 6:15:11|LHC@home|Sending scheduler request to http://lhcathome-sched1.cern.ch/scheduler/cgi
26.6.2006 6:15:11|LHC@home|Reason: To fetch work
26.6.2006 6:15:11|LHC@home|Requesting 864000 seconds of new work
26.6.2006 6:15:16|LHC@home|Scheduler request failed: Error 400
******************************************************************
11) Message boards : BOINC Manager : Mysterious error 500 still with me (Message 4194)
Posted 4 May 2006 by Spok
Post:
you sure have persistence. The seti server status page is here. It states that as of 3 hours ago it had 64 results "ready to send" and was making new work at 14/second. maybe demand is higher than the supply creation rate.

I'd stick with what you have for a bit longer and see if you get work.

tony


Missunderstanding, I think.
Download is working. I already downloaded several WUs.
Upload not work.
12) Message boards : BOINC Manager : Mysterious error 500 still with me (Message 4190)
Posted 4 May 2006 by Spok
Post:
Upload not working even in 5.4.8


**************************************
4.5.2006 9:44:08|SETI@home|Started upload of file 24ja99aa.27554.13440.990892.1.8_3_0
4.5.2006 9:44:12||Access to reference site succeeded - project servers may be temporarily down.
4.5.2006 9:49:00||Project communication failed: attempting access to reference site
4.5.2006 9:49:02|SETI@home|Scheduler request failed: a timeout was reached
4.5.2006 9:49:02|SETI@home|Deferring scheduler requests for 1 minutes and 29 seconds
4.5.2006 9:49:03|SETI@home|Temporarily failed upload of 12ja99ab.3533.18464.440904.1.168_2_0: http error
4.5.2006 9:49:03|SETI@home|Backing off 1 minutes and 0 seconds on upload of file 12ja99ab.3533.18464.440904.1.168_2_0
4.5.2006 9:49:04||Access to reference site succeeded - project servers may be temporarily down.
4.5.2006 9:49:04|SETI@home|Started upload of file 04mr99aa.14657.5730.636084.1.159_1_0
4.5.2006 9:49:22||Project communication failed: attempting access to reference site
4.5.2006 9:49:22|SETI@home|Temporarily failed upload of 24ja99aa.27554.13440.990892.1.8_3_0: http error
4.5.2006 9:49:22|SETI@home|Backing off 6 minutes and 7 seconds on upload of file 24ja99aa.27554.13440.990892.1.8_3_0
**********************************


Is Seti server down?

Spok
13) Message boards : BOINC Manager : Mysterious error 500 still with me (Message 4187)
Posted 4 May 2006 by Spok
Post:
Boinc 5.4.7

I waited for a few minutes, then upload of all results failed. After this, all new wu's were succesfully downloaded. OK, there was no error during download, but cannot tell exactly, if there will be an error when some of wu will be crunched.

Now will try 5.4.8, if something will change.
14) Message boards : BOINC Manager : Mysterious error 500 still with me (Message 4186)
Posted 4 May 2006 by Spok
Post:
Your mysterious error 500 should be over with with Boinc 5.4.6. If not, let us know and again on what.



So, I finaly found time to test it.
Good news: Error 500 (or later 400) disappeared.
Bad news: Uploading started, and after few seconds stopped with progress 10.87/10.15 KB and 12.31/11.59 KB. Other results have "upload pending" status. Although scheduler request succeed (yes! :) all wu's are "download pending".

***************************************************
05/04/06 07:02:22|SETI@home|Started upload of file 24ja99aa.27554.13440.990892.1.8_3_0
05/04/06 07:02:22|SETI@home|Started upload of file 04mr99aa.14657.5730.636084.1.159_1_0
05/04/06 07:02:22||Using earliest-deadline-first scheduling because computer is overcommitted.
05/04/06 07:02:22|SETI@home|Sending scheduler request to http://setiboinc.ssl.berkeley.edu/sah_cgi/cgi
05/04/06 07:02:22|SETI@home|Reason: To fetch work
05/04/06 07:02:22|SETI@home|Requesting 267250 seconds of new work
05/04/06 07:02:27|SETI@home|Scheduler request succeeded
05/04/06 07:03:02|LHC@home|Sending scheduler request to http://lhcathome-sched1.cern.ch/scheduler/cgi
05/04/06 07:03:02|LHC@home|Reason: To fetch work
05/04/06 07:03:02|LHC@home|Requesting 864000 seconds of new work
05/04/06 07:07:28||Project communication failed: attempting access to reference site
05/04/06 07:07:28|SETI@home|Temporarily failed upload of 24ja99aa.27554.13440.990892.1.8_3_0: http error
05/04/06 07:07:28|SETI@home|Backing off 1 minutes and 0 seconds on upload of file 24ja99aa.27554.13440.990892.1.8_3_0
05/04/06 07:07:28|SETI@home|Temporarily failed upload of 04mr99aa.14657.5730.636084.1.159_1_0: http error
05/04/06 07:07:28|SETI@home|Backing off 1 minutes and 0 seconds on upload of file 04mr99aa.14657.5730.636084.1.159_1_0

***************************************************

Let's test 5.4.7 and 5.4.8
Will report in few minutes.

Spok
15) Message boards : BOINC Manager : Mysterious error 500 still with me (Message 3871)
Posted 13 Apr 2006 by Spok
Post:

We are in the same boat, I can fetch the master file but as far as work goes I cannot retrieve any. I get the error 500 here too, very frustrating. BTW where did you download 4.71 at?


You can download all versions here:

http://boinc.berkeley.edu/dl/
16) Message boards : BOINC Manager : Mysterious error 500 still with me (Message 3855)
Posted 11 Apr 2006 by Spok
Post:
Boinc 5.4.0 - no progress

*********************************************************************
11.4.2006 6:34:47|SETI@home|Sending scheduler request to http://setiboinc.ssl.berkeley.edu/sah_cgi/cgi
11.4.2006 6:34:47|SETI@home|Reason: Requested by user
11.4.2006 6:34:47|SETI@home|Requesting 522964 seconds of new work
11.4.2006 6:34:52|SETI@home|Scheduler request to http://setiboinc.ssl.berkeley.edu/sah_cgi/cgi failed: Error 400
11.4.2006 6:34:52|SETI@home|No schedulers responded
11.4.2006 6:34:52|SETI@home|Deferring scheduler requests for 1 minutes and 0 seconds
*********************************************************************
17) Message boards : BOINC Manager : Mysterious error 500 still with me (Message 3656)
Posted 27 Mar 2006 by Spok
Post:
...and more funny is, that until now I can at least use version 4.71, which was able to communicate with Berkeley, but from saturday I get messages

***UNHANDLED EXCEPTION****
Reason: Access Violation (0xc0000005) at address 0x00425BBC read attempt to address 0x00000158

1: 03/27/06 06:57:38
1: SymGetLineFromAddr(): GetLastError = 126

when trying to start boinc.exe. Doesn't matter if directly or using Boincmgr.exe

It makes crunching on company computer nearly impossible.

"Nearly" means I have some possibilities, but not very comfortable.
Versions 5.x cannot communicate with servers but can crunch. Version 4.71 before few days can crunch and communicate, but now cannot even start. I have to now take the computer home to do all ul/dl outside of company firewall.
Why?
Because of some "ping" test, which was added to Boinc 5.x and which I cannot disable. Don't like it :-\\


18) Message boards : BOINC Manager : Mysterious error 500 still with me (Message 3654)
Posted 27 Mar 2006 by Spok
Post:
You might try one of the sugestions in this post http://support.microsoft.com/kb/314825/en-ur


First thank you for suggestion.

Anyway, while I have some small experience with network hardware, I'm not networking specialist. So this article didn' help me. I don't know what the "Black Hole Router" is.

When I try to ping for example "boinc.berkeley.edu", I get a message
"Answer from 192.168.74.235: Target network not available."

In both cases - "ping 128.32.18.189" and "ping 128.32.18.189 -f -l 548"

In the article (paragraph MORE INFORMATION) is mentioned 'the router is expected to send an ICMP "destination unreachable" message...' and also ' If the router does not send a message, the packet might be dropped...'

I everytime get the message. (I have localised version of Windows,
so let's say my back-translation "Target network not available" means "destination unreachable".)

Then it seems for me, this article is not about my case.

Did I made something wrong? Please correct me.

Thank you
Spok
19) Message boards : BOINC Manager : Mysterious error 500 still with me (Message 3604)
Posted 23 Mar 2006 by Spok
Post:
5.3.27 - no progress

5.3.28 - different message (error 400), but the same result - cannot connect, UL or DL

*******************
23.3.2006 7:10:31|SETI@home|Sending scheduler request to http://setiboinc.ssl.berkeley.edu/sah_cgi/cgi
23.3.2006 7:10:31|SETI@home|Reason: Requested by user
23.3.2006 7:10:31|SETI@home|Requesting 25429 seconds of new work
23.3.2006 7:10:36|SETI@home|Scheduler request to http://setiboinc.ssl.berkeley.edu/sah_cgi/cgi failed: Error 400
23.3.2006 7:10:36|SETI@home|No schedulers responded
23.3.2006 7:10:36|SETI@home|Deferring scheduler requests for 14 minutes and 37 seconds
*******************
20) Message boards : BOINC Manager : Mysterious error 500 still with me (Message 3509)
Posted 15 Mar 2006 by Spok
Post:
Just reporting - 5.3.26 no progress.

15.3.2006 6:56:43|SETI@home|Sending scheduler request to http://setiboinc.ssl.berkeley.edu/sah_cgi/cgi
15.3.2006 6:56:43|SETI@home|Reason: Requested by user
15.3.2006 6:56:43|SETI@home|Requesting 3031 seconds of new work
15.3.2006 6:56:45||web site RPC to http://www.google.com
15.3.2006 6:56:45||HTTP error: Send failed since rewinding of the data stream failed
15.3.2006 6:56:47||Network check: success
15.3.2006 6:56:48|SETI@home|Scheduler request to http://setiboinc.ssl.berkeley.edu/sah_cgi/cgi failed: http error
15.3.2006 6:56:48|SETI@home|No schedulers responded
15.3.2006 6:56:48|SETI@home|Deferring scheduler requests for 1 minutes and 0 seconds


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