Posts by Richard Haselgrove

1) Message boards : Projects : CPDN URL changing. (Message 92800)
Posted 1 day ago by Richard Haselgrove
Post:
David has now changed his mind as to the cause. A new fix is in place, and should propagate to all in 24 hours or so.
2) Message boards : Questions and problems : New Windows install no reading app_config.xml (Message 92797)
Posted 2 days ago by Richard Haselgrove
Post:
From the file location, I see you're running Windows.

How did you prepare the file? The usual advice is to use the Windows simple text editor 'Notepad', but by default this produces files with the '.txt' extension - so you might have created 'app_config.xml.txt' by mistake. And then Windows hides the .txt extension in File Manager, and simply describes the file as a 'Text Document' instead.

To be certain, use Control Panel (Folder Options or File Explorer Options, depending on your version of Windows): on the View tab, uncheck "Hide extensions for klnown file types". That will show you exactly what's going on, and you can edit the file name to remove the extra '.txt' if that is indeed the problem.
3) Message boards : Projects : CPDN URL changing. (Message 92789)
Posted 2 days ago by Richard Haselgrove
Post:
David Wallom says

the team will investigate during office hours tomorrow.
and

As we are seeing messages about a number of services I am suspecting network equipment problems rather than the underlying CPDN servers.
I'm not sure I follow the logic of that last one.
4) Message boards : Projects : CPDN URL changing. (Message 92784)
Posted 3 days ago by Richard Haselgrove
Post:
I just tried pasting https://www.cpdn.org/ into a browser, and got

This site can’t be reached www.cpdn.org took too long to respond.

Try:
Checking the connection
Checking the proxy and the firewall
Running Windows Network Diagnostics
ERR_CONNECTION_TIMED_OUT
The usual browser rubbish can be ignored - I know I'm online because it's spellchecking as I type!

Edit - while I was typing that, the browser did connect - sort of. I got a very crude HTML representation of the front page (no style sheet formatting), and the error message

Warning: file_get_contents(https://www.cpdn.org/menu_boinc.xml): failed to open stream: Connection timed out in /home/boinc/cpdnboinc/html/inc/header.inc on line 9
5) Message boards : Projects : CPDN URL changing. (Message 92782)
Posted 3 days ago by Richard Haselgrove
Post:
I'd enforce contact with the scheduler first (Manager, Projects tab, update) and scour the Event Log for the proper messages - including 'using old url'. The current CPDN crew are still pretty green where BOINC is concerned: I wouldn't trust them to get a difficult change like that right until I see the results for myself.

Following my own advice on this machine just now, I got

12/09/2019 18:53:27 | climateprediction.net | Scheduler request failed: Error 403
- but admittedly this machine hasn't followed all the previous changes.
6) Message boards : Projects : News on Project Outages (Message 92778)
Posted 3 days ago by Richard Haselgrove
Post:
GPUGrid.net is back up, but I needed to retry a lot of backed-off comms.
7) Message boards : The Lounge : The Seti is Down Cafe (Message 92765)
Posted 4 days ago by Richard Haselgrove
Post:
so reporting work at Einstein is still borked.
See https://einsteinathome.org/content/project-down-4. We're getting the impression that Bernd mopped his brow, packed up his toolbag, and left the room - but forgot to flip the vital switch.
8) Message boards : The Lounge : The Seti is Down Cafe (Message 92763)
Posted 4 days ago by Richard Haselgrove
Post:
Now reachable from here, and now exchanging data - reporting old work, issuing new work.
9) Message boards : Questions and problems : BOINC And windows server 2016 (Message 92727)
Posted 8 days ago by Richard Haselgrove
Post:
Thanks for the report. I'll happily pass this upstream to the Windows Installer team, but I'd like a little more information first, please.

Looking at https://www.boincstats.com/stats/5/host/breakdown/os/ (Host Operating System breakdown for Einstein@Home), I see multiple versions of Windows Server 2016 attached and (presumably) running - Standard, Datacenter, and Evaluation, in various combinations. But unfortunately, it's hard to assess externally whether they are running "the latest" (by which I presume you mean v7.14.2) version of BOINC, and we don't know whether they used a standard or custom installer.

So, could you please post some technical details of how you discovered the MSI incompatibility: in particular, please could you post the text of any error messages and their associated error numbers, if any. Details of your particular server version would also be helpful.
10) Message boards : The Lounge : Grumbles and Glory (Message 92713)
Posted 10 days ago by Richard Haselgrove
Post:
Grumble. My email provider, British Telecom, subcontracts its email service to Yahoo. BT says Yahoo is experiencing a global outage - but I'm not their customer, so I've got nobody to send a complaint email to. Even if I could send it...

So, no email receipts here. Find another way.

Later - email is visible again, though my inbox is mercifully quiet. The problem has been noticed:

Yahoo email fault hits BT, Sky and TalkTalk customers
11) Message boards : The Lounge : The Seti is Down Cafe (Message 92707)
Posted 10 days ago by Richard Haselgrove
Post:
Funny that. The email seems to have gone astray, and my PM inbox is empty.

But I've got a little list... ;-)
12) Message boards : The Lounge : The Seti is Down Cafe (Message 92700)
Posted 11 days ago by Richard Haselgrove
Post:
And he fixed a minor bug for me over the weekend. That felt like displacement activity, too: sidetracking from the much more important issues which are still backing up.

Like the stalled v7.16.1 release - which was something that David himself was champing at the bit for, months ago.
13) Message boards : Questions and problems : unable to install on Windows 10. (Message 92669)
Posted 13 days ago by Richard Haselgrove
Post:
Now I have it installed, but it will not start. The error is "The application was unable to start correctly (0xc000007b".
Ouch.

0xC000007B

STATUS_INVALID_IMAGE_FORMAT

{Bad Image} %hs is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support.
(from MSDN NTSTATUS Values)

I think you need to review whatever steps you took to force it into installing.
14) Message boards : BOINC Manager : Another BOINC isn't sleeping when computer in use issue. (Message 92661)
Posted 14 days ago by Richard Haselgrove
Post:
The screenshot is working here, but it's on an advertising-supported website - it's possible an ad-blocker or similar might interfere with display.

I see a single task 'uploading (suspended - computer is in use)', plus many others either 'Running' or 'Waiting to run'. Most of the running tasks are from Asteroids@home, plus one Rosetta@home: the waiting tasks are Rosetta, World Community Grid, and one Einstein.

It looks as if networking is being suspended, but computing isn't. BOINC doesn't have separate 'computer in use' detection mechanisms for the two functions, so I'd zero in on the 'Activity' menu - is the top ('Run') section set to 'always' or 'based on preferences'?
15) Message boards : Questions and problems : How to move project files to another HD (Message 92656)
Posted 14 days ago by Richard Haselgrove
Post:
This has in fact been discussed many times before. The most recent time I wrote it up was in message 90919. Following those instructions will achieve what you want.
16) Message boards : Questions and problems : unable to install on Windows 10. (Message 92648)
Posted 15 days ago by Richard Haselgrove
Post:
Is your 'Enterprise' copy of Windows actually running as part of an Enterprise where Group Policy restrictions might have been deployed via a Domain Controller? If so, please explain as much of the policy as you know and are allowed to tell us.
17) Message boards : Questions and problems : Windows install issues (Message 92633)
Posted 17 days ago by Richard Haselgrove
Post:
What about the question on the cc_config.xml file?
cc_config.xml is completely optional, and not created by default. Make one if you feel the need to run something non-standard, once you get the client working.
18) Message boards : The Lounge : Grumbles and Glory (Message 92626)
Posted 18 days ago by Richard Haselgrove
Post:
Jord discovered, late on a Friday afternoon, that data was being transferred horribly slowly from device to device (phone to tablet? Something like that) and he wanted to free up space before the following morning. Both devices had USB-C sockets, but neither of us had a cable to hand. By the time we'd scratched our heads, compared prices etc., it was nearly 18:30 - which cuts down the 'same day collection' options quite severely.

To my surprise, the UK retail chain 'PC-World' had one at a reasonable price, and in stock at the second-nearest branch. So we took a quick hop across the moor to Guiseley, in contraflow to the remains of the evening rush hour. And back in time for dinner.
19) Message boards : Questions and problems : Daily quota (Message 92579)
Posted 21 days ago by Richard Haselgrove
Post:
They come into play (automatically) when you return a sequence of errored or invalid results. Check your machine, perhaps restart it, consult other users of Universe@Home. In short, try to work out what the problem is, and fix it.

You can still be allocated one task per day. If you return that successfully, and it's valid, your quota will gradually be raised as you return successive valid tasks.
20) Message boards : Questions and problems : need help debugging a problem: Linux 7.16.1 (Message 92573)
Posted 21 days ago by Richard Haselgrove
Post:
I'd be prepared to place a small bet that this is a hardware problem, not related to the software version (of either BOINC or SETI) in use.


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