ATI HD5970 GPU problem

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Mark Vincent

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Joined: 1 Jul 13
Posts: 2
United Kingdom
Message 49756 - Posted: 1 Jul 2013, 6:53:32 UTC

Hello All

I am having problems running tasks on the ATI Radion HD5970. The problem I am have is if a task says 30 minutes it gets to 100% and just sits on that task counting up the time taken if you then move the mouse the system will blue screen and crash.

can anyone help please

system spec
Intel q6600 Processor
4Gb DDR 1066Mhz Ram
Asus P5K Pro Motherboard
Asus HD 5970 Graphics Card
Windows 7 64Bit
Boinc Manager Version 7.0.64 64Bit
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Claggy

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Message 49759 - Posted: 1 Jul 2013, 9:39:25 UTC - in response to Message 49756.  

What projects is this on?, Boinc is just the Managing program, it's the project apps that do the work, while you posted some specs, please post your Boinc startup from the Event Log, the first 20 to 30 lines will do.

Claggy
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Mark Vincent

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Message 49760 - Posted: 1 Jul 2013, 10:09:50 UTC - in response to Message 49759.  

Hi Cleggy

Thank You for the response.
The project is seti@home v7.7.00

Here is part of the event log;-

01/07/2013 06:07:42 | | Running under account Mark
01/07/2013 06:07:42 | | Processor: 4 GenuineIntel Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz [Family 6 Model 15 Stepping 11]
01/07/2013 06:07:42 | | Processor features: fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss htt tm pni ssse3 cx16 syscall nx lm vmx tm2 pbe
01/07/2013 06:07:42 | | OS: Microsoft Windows 7: Ultimate x64 Edition, Service Pack 1, (06.01.7601.00)
01/07/2013 06:07:42 | | Memory: 3.00 GB physical, 6.00 GB virtual
01/07/2013 06:07:42 | | Disk: 931.41 GB total, 820.10 GB free
01/07/2013 06:07:42 | | Local time is UTC +1 hours
01/07/2013 06:07:42 | | CAL: ATI GPU 0: ATI Radeon HD 5800 series (Cypress) (CAL version 1.4.1417, 1024MB, 991MB available, 4640 GFLOPS peak)
01/07/2013 06:07:42 | | CAL: ATI GPU 1: ATI Radeon HD 5800 series (Cypress) (CAL version 1.4.1417, 1024MB, 991MB available, 4640 GFLOPS peak)
01/07/2013 06:07:42 | | OpenCL: AMD/ATI GPU 0: ATI Radeon HD 5800 series (Cypress) (driver version CAL 1.4.1417 (VM), device version OpenCL 1.1 AMD-APP (898.1), 1024MB, 991MB available, 4640 GFLOPS peak)
01/07/2013 06:07:42 | | OpenCL: AMD/ATI GPU 1: ATI Radeon HD 5800 series (Cypress) (driver version CAL 1.4.1417 (VM), device version OpenCL 1.1 AMD-APP (898.1), 1024MB, 991MB available, 4640 GFLOPS peak)
01/07/2013 06:07:42 | SETI@home | URL http://setiathome.berkeley.edu/; Computer ID 6814654; resource share 100
01/07/2013 06:07:42 | SETI@home | General prefs: from SETI@home (last modified 04-Apr-2013 00:29:12)
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Claggy

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Message 49761 - Posted: 1 Jul 2013, 11:14:22 UTC - in response to Message 49760.  

01/07/2013 06:07:42 | | CAL: ATI GPU 0: ATI Radeon HD 5800 series (Cypress) (CAL version 1.4.1417, 1024MB, 991MB available, 4640 GFLOPS peak)
01/07/2013 06:07:42 | | CAL: ATI GPU 1: ATI Radeon HD 5800 series (Cypress) (CAL version 1.4.1417, 1024MB, 991MB available, 4640 GFLOPS peak)
01/07/2013 06:07:42 | | OpenCL: AMD/ATI GPU 0: ATI Radeon HD 5800 series (Cypress) (driver version CAL 1.4.1417 (VM), device version OpenCL 1.1 AMD-APP (898.1), 1024MB, 991MB available, 4640 GFLOPS peak)
01/07/2013 06:07:42 | | OpenCL: AMD/ATI GPU 1: ATI Radeon HD 5800 series (Cypress) (driver version CAL 1.4.1417 (VM), device version OpenCL 1.1 AMD-APP (898.1), 1024MB, 991MB available, 4640 GFLOPS peak)

I'd say you're got a mismatch of drivers and APP runtimes installed, CAL 1.4.1417 driver is from Cat 11.6, that normally would have APP runtime 650.9 installed, you have APP 898.1 installed, which is from Cat 12.2/Cat 12.3
Basically you're running a driver for APP SDK 2.4, and you're trying to run an APP runtime ment for use with an SDK 2.6 driver, from so i'm not surprised your host bluescreens:

ATI Driver Version Cheat Sheet

Uninstall your driver, then use the AMD Catalyst Un-install Utility to clean out the AMD orphaned files, reboot, then install a recent driver, Cat 13.4 should work fine,
then you'll need to detach and reattach to Seti to clear out the compilations the AP v6 and/or MB v7 apps have done,
(You can just delete the compilations so the latest APP runtime generates new ones, I don't have time to list the filenames, ask in Number Crunching at Seti for info)

Claggy
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Profile Jord
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Message 49762 - Posted: 1 Jul 2013, 12:51:46 UTC - in response to Message 49760.  

Outside of drivers, I have a whole different problem with the information given...
Mark Vincent wrote:
I am having problems running tasks on the ATI Radion HD5970.
Mark Vincent wrote:

01/07/2013 06:07:42 | | CAL: ATI GPU 0: ATI Radeon HD 5800 series (Cypress) (CAL version 1.4.1417, 1024MB, 991MB available, 4640 GFLOPS peak)
01/07/2013 06:07:42 | | CAL: ATI GPU 1: ATI Radeon HD 5800 series (Cypress) (CAL version 1.4.1417, 1024MB, 991MB available, 4640 GFLOPS peak)
01/07/2013 06:07:42 | | OpenCL: AMD/ATI GPU 0: ATI Radeon HD 5800 series (Cypress) (driver version CAL 1.4.1417 (VM), device version OpenCL 1.1 AMD-APP (898.1), 1024MB, 991MB available, 4640 GFLOPS peak)
01/07/2013 06:07:42 | | OpenCL: AMD/ATI GPU 1: ATI Radeon HD 5800 series (Cypress) (driver version CAL 1.4.1417 (VM), device version OpenCL 1.1 AMD-APP (898.1), 1024MB, 991MB available, 4640 GFLOPS peak)


http://setiathome.berkeley.edu/show_host_detail.php?hostid=6814654

So, where's this mysterious HD5970?

Mark Vincent wrote:
...the system will blue screen

What does the BSOD say? If you do not know, use Blue Screen View to find out as it contains information about why the system crashes.
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Alexander

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Message 49764 - Posted: 1 Jul 2013, 16:21:10 UTC

Another thing seems to be odd.
This is his system:
http://setiathome.berkeley.edu/show_host_detail.php?hostid=6814654

At the beginning of the thread Marc has posted to have 4GB RAM, one GPU and a 64 bit OS.
The Details point to a 32bit OS with one 1GB GPU (3071.05 MB)

Alex
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Message boards : GPUs : ATI HD5970 GPU problem

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