Thread 'Latest Boinc Version Will not Install on Either of my Computers'

Message boards : Questions and problems : Latest Boinc Version Will not Install on Either of my Computers
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Jim Thompson

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Joined: 23 Jul 12
Posts: 6
United States
Message 48834 - Posted: 28 Apr 2013, 4:51:57 UTC

First downloaded it to the laptop. After the msi file is extracted I get the following error message: "The feature that you are trying to use is on a network resource that is unavailable." "Click OK to try again, or enter an alternate folder containing installation package "BOINC.msi" in the box below. The box shows a path to C:\Windows\Downloaded Installations\{17659DF........... and more. If I move to the next installation package in the list BOINC is shown as an icon to the right of the path. If I choose that package I get a message telling me that it is an invalid installation package.

So I am down until somebody can help with a fix/solution.

Thanks,

Jim
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SekeRob2

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Joined: 6 Jul 10
Posts: 585
Italy
Message 48835 - Posted: 28 Apr 2013, 6:23:15 UTC - in response to Message 48834.  

First clean all old remnants of BOINC [MS Cleanup or CCleaner e.g.]. Often installing the old version you had will fix the missing boinc.msi issue [The Windows Programs uninstall screen will list the version you had]. Then you can install the new version over it. Notwithstanding a sure 'I did not remove it', you overzealous disk cleaning software may have, do *not* remove the boinc.msi ever of the currently installed version or you run into the problem again.
Coelum Non Animum Mutant, Qui Trans Mare Currunt
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Richard Haselgrove
Volunteer tester
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Joined: 5 Oct 06
Posts: 5149
United Kingdom
Message 48836 - Posted: 28 Apr 2013, 8:43:04 UTC

There's a BOINC FAQ about this one.
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Jim Thompson

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Posts: 6
United States
Message 48837 - Posted: 28 Apr 2013, 13:58:18 UTC - in response to Message 48835.  

Thank you for your prompt response. I am back up and running on the desktop and will repair the installation on the laptop next.

Jim
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Jim Thompson

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Joined: 23 Jul 12
Posts: 6
United States
Message 48838 - Posted: 28 Apr 2013, 13:59:36 UTC - in response to Message 48836.  

And Richard thank you too. I am going to print the FAQ to file and keep it with my technical notes.

Jim
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Message boards : Questions and problems : Latest Boinc Version Will not Install on Either of my Computers

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