News on Project Outages

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flashawk

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Message 50181 - Posted: 11 Aug 2013, 19:04:03 UTC - in response to Message 50180.  

I noticed that too this morning, I think it's a ripple effect going across the internet, CPDN has been down for almost 3 weeks now and the hadcm3n wu's take almost 2 weeks to crunch. Everyone is running out of work and switching to their backup projects, it probably slammed the server with hundreds if not thousands of crunchers switching over.
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Profile Jord
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Message 50182 - Posted: 11 Aug 2013, 19:39:28 UTC

Repeat request that everyone please stop posting with their signature on in this thread. It's quite easy for you to do so.

To do so, when you make a post in this thread, uncheck the "Add my signature to this reply" and then make your post. Your signature will still be enabled on other posts, just not this one. You can also edit your post during an hour and take the signature out.
We ask that you post without a signature to keep the purpose of this thread clear: News about project outages, not about how many credits you have or what team you want us to join.
It's not that difficult to do and it gives the moderators even less work to do, as we don't have to remove your post. So please...
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Profile ritterm
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Message 50192 - Posted: 12 Aug 2013, 17:00:39 UTC
Last modified: 12 Aug 2013, 17:03:10 UTC

Looks like CPDN is trying to make it back. I can access my account and the message board, but...

6647 climateprediction.net 8/12/2013 1:00:39 PM update requested by user
6648 climateprediction.net 8/12/2013 1:00:41 PM Sending scheduler request: Requested by user.
6649 climateprediction.net 8/12/2013 1:00:41 PM Sending trickle-up message
6650 climateprediction.net 8/12/2013 1:00:41 PM Reporting 1 completed tasks
6651 climateprediction.net 8/12/2013 1:00:41 PM Not requesting tasks: don't need
6652 climateprediction.net 8/12/2013 1:00:59 PM Scheduler request completed
6653 climateprediction.net 8/12/2013 1:00:59 PM Server can't find key file
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JIM

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Message 50193 - Posted: 12 Aug 2013, 17:40:45 UTC

Yes, part of the site is back up. I also can access the message boards and my account page, but, the server status page is still inaccessible. Also the site is still not excepting trickles.
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Message 50194 - Posted: 12 Aug 2013, 19:23:00 UTC
Last modified: 12 Aug 2013, 19:23:36 UTC

Over on CPDN's News and Announcements thread...
astroWX wrote:

Problems are larger than initially thought. Currently, Climateapps2 isn't processing Trickles nor requests to check Server Status.

Andy is working on it.
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Nick Perry

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Message 50204 - Posted: 14 Aug 2013, 11:21:26 UTC - in response to Message 50194.  

Over on CPDN's News and Announcements thread...
astroWX wrote:

Problems are larger than initially thought. Currently, Climateapps2 isn't processing Trickles nor requests to check Server Status.

Andy is working on it.


They've also asked to keep traffic to a minimum to make the fix quicker. I can't find a way to stop BOINC manager checking so I suppose they mean manual updates, server status etc....

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Message 50207 - Posted: 14 Aug 2013, 15:37:09 UTC - in response to Message 50204.  

I can't find a way to stop BOINC manager checking...

You could suspend the project or manually suspend network communication (but that would affect all projects). There's also a way to block communication by adding a line to the Windows hosts file, but I'm not sure what the correct host name would be.
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MikeMarsUK

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Message 50208 - Posted: 14 Aug 2013, 17:34:46 UTC


Looks like the situation is continuing to improve at CPDN - uploads of finished models, + downloads of new models now seems to be working (although the pool of available models will run out shortly due to massive pent-up demand, more are due to be generated tomorrow). Credit data may still take another day to appear (it is an overnight batch process).

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Message 50279 - Posted: 22 Aug 2013, 14:16:55 UTC

Andy Bowery, CPDN sys-admin wrote:
Hi All,

Just to let you know that unfortunately we have just had a power failure on the main database server, Jonathan is currently looking at it. This means that all services are currently backed off. We have got the replication database server that can be switched over for such an eventually. Jonathan is going to first see if he can re-raise the main database server.
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Message 50281 - Posted: 22 Aug 2013, 15:19:40 UTC

Andy Bowery, CPDN sys-admin wrote:
Hi Chaps,

I have managed to swap in an old PSU for the database server, and am currently checking that the database is OK.
So far, so good.

We have ordered a new PSU for the database server, which should be with us tomorrow.
As she is now running on an under-powered PSU, I don't intend to leave her running for long, so within an hour or so (certainly by 5 pm BST), we will be back offline.

She did have a redundant power supply, but both parts seem to have failed at once, or else one of them failed without triggering the usual alarms. C'est la vie.

I have put a news item on the main site.
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Profile Blurf

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Message 50312 - Posted: 25 Aug 2013, 18:34:34 UTC

Correlizer is out of work.
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Profile Blurf

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Message 50339 - Posted: 28 Aug 2013, 5:51:14 UTC - in response to Message 50312.  

Correlizer is out of work.


It's back
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Profile Jord
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Message 50346 - Posted: 28 Aug 2013, 19:38:40 UTC
Last modified: 28 Aug 2013, 19:39:00 UTC

Do you have the feeling that these forums don't load so good, or that (parts of) the BOINC web site on its own is slightly less available than normal? That's correct. The whole BOINC domain is being migrated to a new server at the same co-location that Seti@Home's servers have been moved to. It can take up to 24 hours for DNS to normalize and problems to disappear.
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MarkJ
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Message 50347 - Posted: 28 Aug 2013, 21:15:40 UTC

Unable to contact Asteroids@home. Seems to effect uploads, reporting and website. So pretty much all of it.
MarkJ
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MarkJ
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Message 50355 - Posted: 30 Aug 2013, 9:59:48 UTC - in response to Message 50347.  
Last modified: 30 Aug 2013, 10:00:13 UTC

Unable to contact Asteroids@home. Seems to effect uploads, reporting and website. So pretty much all of it.

They are now back. Admin has posted a message saying their database server was overloaded. They have moved the Db to another one to get going.

Apparently they have another server on order so there will be a scheduled outage when they are ready to swap over.
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Profile Blurf

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Message 50368 - Posted: 31 Aug 2013, 18:29:10 UTC

WuPROP just went down-website inaccessible
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Profile Saenger
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Message 50369 - Posted: 31 Aug 2013, 19:22:55 UTC - in response to Message 50368.  

WuPROP just went down-website inaccessible

It's back again.
It seems to have been some remnant from the server move this morning.
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Profile Bobby Culpepper

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Message 50477 - Posted: 13 Sep 2013, 0:31:06 UTC - in response to Message 50355.  

I have not been able to connect to asteroidsathome.net all day. Does anyone have an info?
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MarkJ
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Message 50564 - Posted: 18 Sep 2013, 13:56:27 UTC - in response to Message 50477.  

I have not been able to connect to asteroidsathome.net all day. Does anyone have an info?

Apparently there was a power failure. They came back the day after.

Speaking of Asteroids@home, they have a scheduled outage to swap their server over:

New date of server migration is planned on friday 20th. It should start at about 07:30 UTC and supposed needed time is about 6 - 8 hours.

Radim VanĨo (Kyong)
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MarkJ
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Message 50599 - Posted: 22 Sep 2013, 4:30:22 UTC - in response to Message 50564.  
Last modified: 22 Sep 2013, 4:32:36 UTC

New date of server migration is planned on friday 20th. It should start at about 07:30 UTC and supposed needed time is about 6 - 8 hours.

As of Sunday 22nd Asteroids@home are still off-line. According to their latest Twitter post (dated 20th of Sept) they are likely to be off-line until Monday.
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Message boards : Projects : News on Project Outages

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