Win 7 64 install problem

Message boards : Questions and problems : Win 7 64 install problem
Message board moderation

To post messages, you must log in.

AuthorMessage
Kirk

Send message
Joined: 20 May 11
Posts: 12
United States
Message 38862 - Posted: 9 Jul 2011, 20:27:48 UTC

I got a notice to update my BOINC sw so I did try. However, after several apparently successful downloads, it refused to accept the boinc.msi that was downloaded. I searched for others and they were not acceptable either.
ID: 38862 · Report as offensive
Kirk

Send message
Joined: 20 May 11
Posts: 12
United States
Message 38863 - Posted: 9 Jul 2011, 20:32:02 UTC - in response to Message 38862.  

I tried to uninstall what ever version I have ater a partial install (I started out with the 6.12.26 version and going to the .33) but the uninstaller also failed for the same reason.
ID: 38863 · Report as offensive
Kirk

Send message
Joined: 20 May 11
Posts: 12
United States
Message 38864 - Posted: 9 Jul 2011, 20:43:11 UTC - in response to Message 38863.  

I have repaired .26 after restarting and will continue using it until I hear its OK to use .33
ID: 38864 · Report as offensive
Profile Jord
Volunteer tester
Help desk expert
Avatar

Send message
Joined: 29 Aug 05
Posts: 15477
Netherlands
Message 38866 - Posted: 9 Jul 2011, 21:35:18 UTC

If your error was something in the magnitude of "Windows Installer Error 1706: Setup cannot find the required files / 1714: older version cannot be removed / BOINC.msi cannot be found / The feature you are trying to use is on a network resource that is unavailable.", then repairing the previous version is exactly what you should've done. The previous BOINC.msi was corrupt, repairing the installation fixed that.

You can now install 6.12.33 without problems.
Mind, this is a Windows problem, not so much a BOINC problem. It's Windows losing sight of where it put the installation file.
ID: 38866 · Report as offensive
Kirk

Send message
Joined: 20 May 11
Posts: 12
United States
Message 38870 - Posted: 10 Jul 2011, 2:50:37 UTC - in response to Message 38866.  

Thank you Jord. That did it.
ID: 38870 · Report as offensive

Message boards : Questions and problems : Win 7 64 install problem

Copyright © 2024 University of California.
Permission is granted to copy, distribute and/or modify this document under the terms of the GNU Free Documentation License, Version 1.2 or any later version published by the Free Software Foundation.