Hiya, xp pro, service pack 2

There's a good possibility that your Windows still uses the Windows Installer 3.0, while it needs either the Windows Installer 3.1, or 4.5

The easiest way to get updated is to pass by the Windows Update site and get the latest available Windows Installer from there. Although, it'll probably automatically install it as soon as you hit the Windows Update site, as it will need the installer to install other updates with.

May I ask why you aren't using Service Pack 3 yet?

Edit: And are you sure you're using BOINC 6.10.58 and that you downloaded it from the BOINC download page? or are you using the World Community Grid 6.10.57 installer?

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Hi Jord.

Without checking, I probably have service pack 3, just didn't bother looking! And yes, I d/l 10.6.58 from the boinc site here.

I'll go and find and/or check to see which version of the windows installer I have and if needed, d/l the latest version.

Will post back here with hopefully a result in an hour or 2.

Thanks for your help!

OK, I ask as the BOINC installer doesn't use any Installshield components. So it's very weird that you would get an error message about that.

Can you check in Event Viewer and get the exact error message from there, please? Then I can forward that to the BOINC developers.

To quickly check what Windows Installer version you have, is to navigate to your Windows\system32\ directory, find and right-click MSI.dll, details (or file version).

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3.1.4001.5512 is the msi version I have installed.

And from the event viewer:

Product: BOINC -- Error 1706.No valid source could be found for product BOINC. The Windows Installer cannot continue

Product: BOINC -- Installation operation failed.

Hmmm, I rarely have problems like this and certainly first time in 11 years of running SETI and others,gawd, don't ya just love computers? ;-)

Ah. I should add that the problem with the install shield appeared a few weeks ago, so yeah, not necessarily related to the problem of installing boinc - though I thought they were related.

Ok, error 1706 is something we can work with.

Check this FAQ first. Ignore that it's for error 1714, that's the Windows Installer equivalent error number.

Let us know if either of those steps got it fixed.

P.S: You can also, first, try to download the latest installer again. There is a chance that your download didn't come in completely and therefore is corrupt. Do delete the old version first, empty your temporary internet files and folders, and preferably download to another directory or drive.

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Okies ta Jord, shall look at faq and do other suggestions .. Ill let you know

"Notice
This article previously contained a link to the Windows Installer Cleanup utility (MSICUU2.exe). If you were directed to this article to solve a problem installing a product other than Microsoft Office, please contact your software manufacturer for installation support on the product.

While the Windows Installer Cleanup utility resolved some installation problems, it sometimes damaged other components installed on the computer. Because of this, the tool has been removed from the Microsoft Download Center. The Fix it Solutions in this article provide the ability to fully remove Office 2003, 2007 and 2010 suites without damaging other Windows components."

So that cleanup utility is no longer available, as quoted in the faq link you mentioned....

OK, I'll change the FAQ at some point. In the mean time, if you still want to try using the program, get it from here.

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Ho hum Jord ;-)

I got the cleanup utility, it lists most programs I have, so was unsure if there was anything I could do there.

Next deleted temp files and any boinc.msi hanging around. D/L boinc again to different folder, tried to run it, but same again:

BOINC.msi cannot be found / The feature you are trying to use is on a network resource that is unavailable

You said earlier that boinc doesn't use installshield components. Well... it seems to, when after hitting 'run' you get the installer pop up:

The Installshield (R) Wizard will install BOINC on your computer etc etc

I'm getting a headache....

Thanks again, I'll read faq again ;-(

Yay!! Headache almost gone!
in other words, we seemed to have worked something out here!

I read the FAQ. firstly deleted the registry entry, then tried installing - no luck.

Sooo, next was to try from the command line, so I did that and it has installed!
but, this time, as compared to previous updates of the manager, seems like I have to manually attach myself to each project again. Oh well, that ain't too bad I guess, heheh.

Thanks very much again for your help Jorda. hopefully no need for me to appear here again for a long while (fingers crossed)

peter

Maybe it's just me, but I can't install this. It's on a 32-bit PC running XP with plenty of memory and a fairly clean installation. Apart from one game and a trial install of digital camera software (solving a problem wqith a different machine) and ZoneAlarm's anti-nasty suite, the machine is pristine - well, all right, it has a Linux installation on a different hard drive...
Downloading the BOINC package gets me the .exe file which, when launched, 'configures' (it says... more on that in a mo) the Install Shield wizard. Wizard launches, lets, me accept the EULA, then tells me that the data I am trying to use is on a network resource that is unavailable. It then offers me a dialog requesting I look for it in C:\Windows\Downloaded Installations\ and a folder name of umpteen characters - or browse for it. That folder doesn't exist, so I browse - and find a different folder (with an umpteen character name) containing boinc.msi, so I select that folder and file, 'Open' it - and get told it's not a valid .msi file for Boinc! Some 'configuration'! I get the same result whether I do the download through Firefox or IE7, whether I leave the .msi file in its folder or move it to the desktop, whether I save the installer package to the desktop or my regular downloads folder.
I've been using BOINC for years without trouble under both XP and Vista; I'm now trying to put it on a 'spare' machine (donated by a friend who's upgraded) which will run Microsoft's Train Simulator when I want to play, and BOINC when I don't - but I can't install BOINC!
What am I doing wrong?

Enter the registry and remove the following keys if they exist:

HKEY_CURRENT_USER\Software\Space Sciences Laboratory, U.C. Berkeley
HKEY_LOCAL_MACHINE\SOFTWARE\Space Sciences Laboratory, U.C. Berkeley

And if both do exist, you had an older (and corrupt) copy of BOINC installed on that machine. How pristine is pristine? What did you do? Reformat & reinstall Windows?

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The 'friend' was probably running BOINC. :)

I would like to install the current version of BOINC. I am currently running 6.10.56, so it shouldn't be a big deal.

I would like to make one change, however. I would like to see BOINC from any user on the computer and be able to log out of all of them w/o closing down BOINC.

I'm also a little spooked by the many Work Units I have for SETI, which have not been uploaded or reported, during the mid-week time their servers are re-purposed for internal use.

I'm sure there's a FAQ or so around here, I'm just not aware of where it is. So, I don't think I'll need hand-holding to do the upgrade, just point me at where in the docs these issues are discussed.

Thanks.

Ross

OK. I found the FAQ for running BOINC as a service (on XP in my case). I didn't understand everything there, but I certainly am more confident than I was before.

I don't have a BOINC capable GPU, so no problem there.

My current BOINC is NOT set up as a service. The new BOINC will be. Is that a problem? i.e., do I need to do anything special?

I would like to manually add users to the 'boinc_users' group. I gather that is done after BOINC service installation established said group. (I'm not that familiar with groups in Windows.)

I don't understand the purpose of the passwords for boinc_master and boinc_projects. I have passwords for the SETI and Rosetta web sites, but I expect that's not relevant.

The link to a base64 encoder online doesn't work for me (running Chrome). I also tried Firefox and IE. No go there either.\

Thanks,

Ross

Download the new version, save it, and then run it.
On the 3rd screen there should be a button in the bottom right corner, Advanced.
Click this, and you'll get an extra screen with the options that you need.

Problems: Perhaps you'll get an error message from Windows about not being able to find the .msi file with the location info needed to uninstall the current version. If so, there's a FAQ, so ask about it if needed.

The link to a base64 encoder online doesn't work for me (running Chrome). I also tried Firefox and IE. No go there either.\

I've no idea what this is about. :(

I don't understand the purpose of the passwords for boinc_master and boinc_projects. I have passwords for the SETI and Rosetta web sites, but I expect that's not relevant.

No, it isn't. As with all Windows accounts, they can be set to use a password. The BOINC limited restriction accounts use such a password. This password is stored in a file in your BOINC Data directory and to make sure it can't fall into bad hands (some hacker), it is encrypted. In this case with a base64 encoder.

But it really isn't necessary to change this one, unless you change the password on the service installation in Windows. Meaning after BOINC was installed, that you change the password on BOINC in the services.msc, that you will also have to change this password in the file and encode them both as base64.

The link to a base64 encoder online doesn't work for me (running Chrome). I also tried Firefox and IE. No go there either.

The old link was dead, I just edited it to a new link.

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I just upgraded to Boinc ver. 6.10.58 and running it on a dual processor Intel. Since the upgrade Boinc will not run two projects at the same time. It will show that one is running and then say Boinc is not running do to processor usage. This has never happened on this system before. The system is running OS of Windows XP sp2.