BOINC cannot communicate

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Ralph

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Message 31054 - Posted: 16 Feb 2010, 7:56:00 UTC

Hello,

I recently upgraded BOINC (few days ago?), and am running XP pro. Today I get a window saying to set my internet connection. Well, my internet connection is working fine, but BOINC can't use it.

Figuring that BOINC would use the same connection as IE, I checked there. It's blank, as well. It comes up fine in Control Panel.

How do I fix this? Thanks,
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hultman

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Message 31079 - Posted: 17 Feb 2010, 13:29:46 UTC

I have the same problem, it started a few days ago.
I can no longer upload or download any packets...

here is a few loggs:

2010-02-17 05:47:43 SETI@home Started upload of 12fe07ac.10320.10299.6.10.144_1_0
2010-02-17 05:47:43 SETI@home Started upload of 15fe07ac.9992.289902.15.10.193_1_0
2010-02-17 05:48:07 SETI@home Temporarily failed upload of 12fe07ac.10320.10299.6.10.144_1_0: connect() failed
2010-02-17 05:48:07 SETI@home Backing off 2 hr 29 min 0 sec on upload of 12fe07ac.10320.10299.6.10.144_1_0
2010-02-17 05:48:07 SETI@home Temporarily failed upload of 15fe07ac.9992.289902.15.10.193_1_0: connect() failed
2010-02-17 05:48:07 SETI@home Backing off 2 hr 50 min 28 sec on upload of 15fe07ac.9992.289902.15.10.193_1_0
2010-02-17 05:48:07 SETI@home Started upload of 29ja07ab.16568.1299.5.10.228_2_0
2010-02-17 05:48:07 SETI@home Started upload of 13fe07ac.3215.241167.5.10.33_1_0
2010-02-17 05:48:13 Project communication failed: attempting access to reference site
2010-02-17 05:48:14 Internet access OK - project servers may be temporarily down.
2010-02-17 05:48:29 Project communication failed: attempting access to reference site
2010-02-17 05:48:29 SETI@home Temporarily failed upload of 29ja07ab.16568.1299.5.10.228_2_0: connect() failed
2010-02-17 05:48:29 SETI@home Backing off 2 hr 25 min 7 sec on upload of 29ja07ab.16568.1299.5.10.228_2_0
2010-02-17 05:48:29 SETI@home Temporarily failed upload of 13fe07ac.3215.241167.5.10.33_1_0: connect() failed
2010-02-17 05:48:29 SETI@home Backing off 3 min 2 sec on upload of 13fe07ac.3215.241167.5.10.33_1_0
2010-02-17 05:48:30 Internet access OK - project servers may be temporarily down.
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perryjay

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Message 31081 - Posted: 17 Feb 2010, 14:48:31 UTC - in response to Message 31080.  

SETI's air conditioning in their server closet went down and they have had to shut down most of their servers to prevent heat damage. They will be back up as soon as they can get it fixed.
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Ralph

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Message 31086 - Posted: 17 Feb 2010, 21:05:36 UTC

Oddly, my fix was just re-setting up the connection in IE.

Why *all* my connection listings disappeared remains a mystery.

As soon as IE had the settings, BOINC quite happily resumed using it.

I haven't been using IE a lot lately, but I have used it, almost every day.
I've kind of switched over to Chrome.

Thanks for all the suggestions. It's good to see so much life in the group.
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Garry DeLong

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Message 31310 - Posted: 2 Mar 2010, 21:43:53 UTC - in response to Message 31086.  

I have also been having a similar problem. Windows XP & IE8. The Boinc message says to go to advanced, connections. What then? That window only says "America Online" which has been disconnected for years. In the control panel in Network connections, it says "connected to local connection area 3" Fine. So what do I do with that info. I see nowhere to type it in Boinc's advanced, connections window.
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Profile Jord
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Message 31312 - Posted: 2 Mar 2010, 22:13:43 UTC - in response to Message 31310.  

BOINC will (normally) use whatever is your primary internet connection as depicted by the OS. The Advanced->Options->Connections window is (as far as I know) mostly used for dial-up connections.

Did you allow BOINC through your firewall? Boinc.exe will need permission to pass through on TCP ports 80 and 443.
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jkins
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Message 31496 - Posted: 9 Mar 2010, 19:33:36 UTC

Hi,

I have not been able to get boinc to communicate with a project. I keep getting a message telling me I need to connect to the internet. The problem with this is I have a broadband connection and I have given boinc the permissions it requires in zone alarm firewall.

I would appreciate any suggestions on how to fix this problem.
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darsys (Rev. CMOT TMPV)

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Message 31506 - Posted: 10 Mar 2010, 0:23:13 UTC - in response to Message 31496.  

I am having the same exact issue on my Mac. It was working fine then suddenly a few days ago it stopped working. I totally deleted the project and re-installed it with no effect. I also tried using it without BAM.

It's definitely an issue with the communications. And it's not the computer as everything is working.

Tue Mar 9 19:10:02 2010 SETI@home Scheduler request failed: Couldn't resolve host name
Tue Mar 9 19:11:02 2010 SETI@home Sending scheduler request: Project initialization.
Tue Mar 9 19:11:02 2010 SETI@home Requesting new tasks
Tue Mar 9 19:11:03 2010 Project communication failed: attempting access to reference site
Tue Mar 9 19:11:04 2010 Internet access OK - project servers may be temporarily down.
Tue Mar 9 19:11:07 2010 SETI@home Scheduler request failed: Couldn't resolve host name
Tue Mar 9 19:12:17 2010 SETI@home Sending scheduler request: Project initialization.
Tue Mar 9 19:12:17 2010 SETI@home Requesting new tasks
Tue Mar 9 19:12:18 2010 Project communication failed: attempting access to reference site
Tue Mar 9 19:12:19 2010 Internet access OK - project servers may be temporarily down.
Tue Mar 9 19:12:22 2010 SETI@home Scheduler request failed: Couldn't resolve host name
Tue Mar 9 19:14:53 2010 SETI@home Sending scheduler request: Project initialization.
Tue Mar 9 19:14:53 2010 SETI@home Requesting new tasks
Tue Mar 9 19:14:54 2010 Project communication failed: attempting access to reference site
Tue Mar 9 19:14:55 2010 Internet access OK - project servers may be temporarily down.
Tue Mar 9 19:14:58 2010 SETI@home Scheduler request failed: Couldn't resolve host name

This is the sample cycle. (Yeah I know it's Tuesday but this started Saturday or Sunday and it looks the same.)

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darsys (Rev. CMOT TMPV)

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Message 31507 - Posted: 10 Mar 2010, 0:25:35 UTC - in response to Message 31506.  

Tue Mar 9 19:23:54 2010 SETI@home Scheduler request failed: Couldn't resolve host name


That's why I think it's an internal client issue.
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darsys (Rev. CMOT TMPV)

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Message 31508 - Posted: 10 Mar 2010, 0:31:39 UTC - in response to Message 31507.  
Last modified: 10 Mar 2010, 0:34:15 UTC

Switching back to 6.10.21 fixed it.

6.10.36 doesn't work.
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Profile Jord
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Message 31512 - Posted: 10 Mar 2010, 6:24:34 UTC - in response to Message 31496.  

Hi,

I have not been able to get boinc to communicate with a project. I keep getting a message telling me I need to connect to the internet. The problem with this is I have a broadband connection and I have given boinc the permissions it requires in zone alarm firewall.

I would appreciate any suggestions on how to fix this problem.

Assuming it's Windows, which Windows is this on?
Which BOINC version?
Which Zone Alarm version?

Is Windows firewall also still on?
Are you using a proxy?

Can you post the first 20-30 lines from BOINC Manager after you started BOINC up, please?
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Charlie Fenton
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Message 31534 - Posted: 11 Mar 2010, 12:32:02 UTC - in response to Message 31508.  

Switching back to 6.10.21 fixed it.

6.10.36 doesn't work.

Hello Darsys,

6.10.21 was the last build using an older version of the communications library libcurl. We are trying to determine whether the newer version of libcurl is causing your problem. I have built a special test version of BOINC for you to try.

Would you be kind enough to download the test version from here and post to this thread whether it fixes the Couldn't resolve host name problem.

Thank you in advance for your help.
Charlie Fenton
BOINC / SETI@home Macintosh & Windows Programmer
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Charlie Fenton
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Message 31631 - Posted: 17 Mar 2010, 8:03:36 UTC - in response to Message 31534.  
Last modified: 17 Mar 2010, 8:10:44 UTC

Would you be kind enough to download the test version from here and post to this thread whether it fixes the Couldn't resolve host name problem.


Hello again Darsys,

BOINC uses a couple of open-source libraries called cURL and c-ares to do its network communications. The difference between BOINC 6.10.36 and earlier versions of BOINC is that we upgraded to cURL version 7.19.7 and c-ares 1.7.0 for the newer release. The test build referenced in my previous post has worked for several others reporting the same problem; it was the same BOINC code but reverting to cURL 7.19.4 and c-ares 1.6.0.

cURL version 7.20.0 was recently released. Since we have not been able to reproduce your problem with resolving hostnames, it would be a great help to us to know if the new version of cURL has solved your problem. If so, we would upgrade to the new cURL for future releases of BOINC.

I've posted another experimental version of BOINC 6.10.36, this time using cURL 7.20.0, here. Would you be kind enough to try it and report back here whether this newer test version works for you?

Thanks in advance for your help.

Charlie Fenton
BOINC Mac Developer
Charlie Fenton
BOINC / SETI@home Macintosh & Windows Programmer
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Randy DesRochers

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Message 35301 - Posted: 19 Oct 2010, 18:01:36 UTC - in response to Message 31631.  

Just reloaded XP Pro and re-installed BOINC v6.10.58 running only SETI, but have not been able to upload or download since re-install. Thanks for the help.

10/19/2010 1:53:18 PM Starting BOINC client version 6.10.58 for windows_intelx86
10/19/2010 1:53:18 PM log flags: file_xfer, sched_ops, task
10/19/2010 1:53:18 PM Libraries: libcurl/7.19.7 OpenSSL/0.9.8l zlib/1.2.3
10/19/2010 1:53:18 PM Data directory: C:\Documents and Settings\All Users\Application Data\BOINC
10/19/2010 1:53:18 PM Running under account Randy DesRochers
10/19/2010 1:53:18 PM Processor: 2 AuthenticAMD AMD Turion(tm) 64 X2 Mobile Technology TL-58 [Family 15 Model 104 Stepping 1]
10/19/2010 1:53:18 PM Processor: 512.00 KB cache
10/19/2010 1:53:18 PM Processor features: fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush mmx fxsr sse sse2 htt pni cx16 syscall nx lm svm rdtscp 3dnowext 3dnow
10/19/2010 1:53:18 PM OS: Microsoft Windows XP: Professional x86 Edition, Service Pack 3, (05.01.2600.00)
10/19/2010 1:53:18 PM Memory: 1.87 GB physical, 3.72 GB virtual
10/19/2010 1:53:18 PM Disk: 149.04 GB total, 118.72 GB free
10/19/2010 1:53:18 PM Local time is UTC -4 hours
10/19/2010 1:53:18 PM No usable GPUs found
10/19/2010 1:53:18 PM SETI@home URL http://setiathome.berkeley.edu/; Computer ID 4542754; resource share 100
10/19/2010 1:53:18 PM SETI@home General prefs: from SETI@home (last modified 25-Oct-2005 19:38:51)
10/19/2010 1:53:18 PM SETI@home Computer location: home
10/19/2010 1:53:18 PM SETI@home General prefs: no separate prefs for home; using your defaults
10/19/2010 1:53:18 PM Reading preferences override file
10/19/2010 1:53:18 PM Preferences:
10/19/2010 1:53:18 PM max memory usage when active: 958.99MB
10/19/2010 1:53:18 PM max memory usage when idle: 1726.18MB
10/19/2010 1:53:18 PM max disk usage: 0.50GB
10/19/2010 1:53:18 PM don't compute while active
10/19/2010 1:53:18 PM don't use GPU while active
10/19/2010 1:53:18 PM suspend work if non-BOINC CPU load exceeds 25 %
10/19/2010 1:53:18 PM (to change preferences, visit the web site of an attached project, or select Preferences in the Manager)
10/19/2010 1:53:18 PM Not using a proxy
10/19/2010 1:53:20 PM Suspending computation - user is active
10/19/2010 1:56:31 PM SETI@home Started upload of ap_04ap10ad_B4_P1_00364_20101003_03013.wu_3_0
10/19/2010 1:56:31 PM SETI@home Started upload of ap_25mr10af_B4_P0_00170_20101015_15872.wu_1_0
10/19/2010 1:56:31 PM SETI@home Sending scheduler request: To report completed tasks.
10/19/2010 1:56:31 PM SETI@home Reporting 2 completed tasks, requesting new tasks
10/19/2010 1:56:51 PM SETI@home Temporarily failed upload of ap_04ap10ad_B4_P1_00364_20101003_03013.wu_3_0: connect() failed
10/19/2010 1:56:51 PM SETI@home Backing off 2 hr 33 min 21 sec on upload of ap_04ap10ad_B4_P1_00364_20101003_03013.wu_3_0
10/19/2010 1:56:51 PM SETI@home Temporarily failed upload of ap_25mr10af_B4_P0_00170_20101015_15872.wu_1_0: connect() failed
10/19/2010 1:56:51 PM SETI@home Backing off 2 hr 10 min 49 sec on upload of ap_25mr10af_B4_P0_00170_20101015_15872.wu_1_0
10/19/2010 1:56:51 PM SETI@home Scheduler request failed: Couldn't connect to server
10/19/2010 1:57:16 PM Project communication failed: attempting access to reference site
10/19/2010 1:57:29 PM Internet access OK - project servers may be temporarily down.
10/19/2010 1:58:01 PM SETI@home Fetching scheduler list
10/19/2010 1:58:07 PM SETI@home Master file download succeeded
10/19/2010 1:58:10 PM SETI@home Sending scheduler request: To report completed tasks.
10/19/2010 1:58:10 PM SETI@home Reporting 2 completed tasks, requesting new tasks
10/19/2010 1:58:21 PM Project communication failed: attempting access to reference site
10/19/2010 1:58:21 PM SETI@home Scheduler request failed: Couldn't connect to server
10/19/2010 1:59:01 PM Internet access OK - project servers may be temporarily down.
10/19/2010 1:59:26 PM SETI@home Sending scheduler request: To report completed tasks.
10/19/2010 1:59:26 PM SETI@home Reporting 2 completed tasks, requesting new tasks
10/19/2010 1:59:46 PM Project communication failed: attempting access to reference site
10/19/2010 1:59:46 PM SETI@home Scheduler request failed: Couldn't connect to server
10/19/2010 2:00:18 PM Internet access OK - project servers may be temporarily down.
10/19/2010 2:00:18 PM SETI@home Started upload of ap_04ap10ad_B4_P1_00364_20101003_03013.wu_3_0
10/19/2010 2:00:18 PM SETI@home Started upload of ap_25mr10af_B4_P0_00170_20101015_15872.wu_1_0
10/19/2010 2:00:25 PM SETI@home Sending scheduler request: To report completed tasks.
10/19/2010 2:00:25 PM SETI@home Reporting 2 completed tasks, requesting new tasks
10/19/2010 2:00:31 PM SETI@home Temporarily failed upload of ap_04ap10ad_B4_P1_00364_20101003_03013.wu_3_0: connect() failed
10/19/2010 2:00:31 PM SETI@home Backing off 3 hr 28 min 14 sec on upload of ap_04ap10ad_B4_P1_00364_20101003_03013.wu_3_0
10/19/2010 2:00:31 PM SETI@home Temporarily failed upload of ap_25mr10af_B4_P0_00170_20101015_15872.wu_1_0: connect() failed
10/19/2010 2:00:31 PM SETI@home Backing off 29 min 7 sec on upload of ap_25mr10af_B4_P0_00170_20101015_15872.wu_1_0
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Claggy

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Message 35302 - Posted: 19 Oct 2010, 18:33:06 UTC - in response to Message 35301.  

Just reloaded XP Pro and re-installed BOINC v6.10.58 running only SETI, but have not been able to upload or download since re-install. Thanks for the help.


Read the Project homepage:

Projects are down due to a database machine crash.
The machine that serves the BOINC database crashed. The projects are down until the recovery is complete. The current database machine has become too unreliable to continue as the primary DB server. We are going to move this functionality to the machine that is currently acting as the replica server. This will be a temporary fix, as this move will leave us with reduced throughput capacity. We are ordering a new replacement sever. This purchase is made possible by generous donations from SETI@Home participants. 19 Oct 2010 16:07:28 UTC


Claggy
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Message boards : Questions and problems : BOINC cannot communicate

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