Event log errors - starting BOINC 6.6.36 - Event ID 1

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Professor Ray

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Joined: 31 Mar 08
Posts: 59
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Message 27964 - Posted: 13 Oct 2009, 13:37:21 UTC

Event Type: Error
Event Source: BOINC
Event Category: None
Event ID: 1
Date: 10/13/2009
Time: 9:03:37 AM
User: N/A
Computer: HAL9000
Description:
The description for Event ID ( 1 ) in Source ( BOINC ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: BOINC error: 183, Another instance of BOINC is running.


Only one instance of each: BOINCMNGR BOINCTRAY in msconfig.

No entries in [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run or

C:\Documents and Settings\All Users\Start Menu

or


C:\Documents and Settings\user_name\Start Menu\Programs\Startup
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Professor Ray

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Joined: 31 Mar 08
Posts: 59
United States
Message 27983 - Posted: 13 Oct 2009, 19:53:37 UTC - in response to Message 27964.  

O.k., I think I found the culprit here. Most likely this was a Zone Alarm issue.

I noticed in the Zone Alarm alerts log that ccEvtMngr (a Norton AV component) was trying to phone crl.verisign.net and was being blocked by ZA. According to the event log, the BOINC error 1 happened immediately after 2 consequtive ccPwdSvc events.

I put the IP address for crl.verisign.net (197.7.48.190) into the trusted zone and allowed Event Manager Service (ccEvtMgr.exe) to have trusted zone access.

After rebooting, I notice 3 consequtive ccPwdSvc events and no BOINC error.

Hmmmmpf. Whoda thunk it was a permissions issue.
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Profile Jord
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Message 28016 - Posted: 15 Oct 2009, 5:41:52 UTC - in response to Message 27964.  

Description:
The description for Event ID ( 1 ) in Source ( BOINC ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details.

First off, this part of the description happens quite regularly. Usually on a service installation. It is nothing to worry about for BOINC operations.

The following information is part of the event: BOINC error: 183, Another instance of BOINC is running.

This isn't a problem either, for as long as BOINC is already running. It is just a warning of sorts that the client can't start twice under normal circumstances.

Only one instance of each: BOINCMNGR BOINCTRAY in msconfig.

No entries in [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run or

It won't be in the HKEY_CURRENT_USERS part of the registry.
Please check HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run, HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run-, HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce and HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce-

Could you also check and post what it says for the keys ENABLELAUNCHATLOGON, ENABLEPROTECTEDAPPLICATIONEXECUTION, ENABLEPROTECTEDAPPLICATIONEXECUTION2, ENABLEUSEBYALLUSERS, LAUNCHPROGRAM, RETURN_VALIDATEINSTALL and SETUPTYPE in HKEY_LOCAL_MACHINE\SOFTWARE\Space Sciences Laboratory, U.C. Berkeley\BOINC Setup, please?

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Message boards : Questions and problems : Event log errors - starting BOINC 6.6.36 - Event ID 1

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