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paul

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Joined: 21 Mar 09
Posts: 23
United Kingdom
Message 27705 - Posted: 1 Oct 2009, 17:52:18 UTC

I have noticed a problem since the 6.6.36 was downloaded and still occurs with 6.6.38

when you click on the internet links on boinc it sometimes takes a few minutes to download them and stops boinc running until it does download it. this also affects any links from emails.

I decided to reinstall boinc and everything works perfectly for a little while with almost instant internet pages but eventually goes back to a few minutes until I re install boinc
the trouble is by re installing it can upset and give errors on some of the running projects.
it looks like boinc is causing this error

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Profile Jord
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Netherlands
Message 27706 - Posted: 1 Oct 2009, 18:20:44 UTC - in response to Message 27705.  

I have forwarded this to the developers. can't say I have noticed it myself, but then I am testing 6.10's which have a rapid production life.

Can you tell us:
- Approximately how long it takes before it degrades?
- What your browser of choice is?
- Which Windows version this is with?
- Might be of help, which project it happens mostly on?
- What if you start the browser first, does that help?
- Tried to delete your temporary internet files?
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paul

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Joined: 21 Mar 09
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United Kingdom
Message 27714 - Posted: 1 Oct 2009, 20:49:57 UTC - in response to Message 27706.  

Hi Jord

it seem to stay ok for a few hours and then takes a while to load them and occasionally works correctly again later

Today it was working but I needed to reinstall 3 times. since the last time it worked a few hours then went slow but is working again now without a re-install
I occasionally receive a message that it cannot download because it cannot find the browser so it could just be an occasional problem as the internet is still working

I use IE8 and windows XL

it seems to happen with all projects including the help tab which takes you to Boinc help, Boinc Managers Help and boinc website

today i clicked on the milkyway link and I knew it had stopped working properly so I did a google search found boinc and downloaded boinc it and ran and came up with the repair screen and uninstsll screen and I installed it and ran it all before the original milkyway website came up

I will try next time it happens to clear tempory internet files
when i get the next message about it failing to find the browser i will let you know the message.
thanks again Paul

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Richard Haselgrove
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Message 27715 - Posted: 1 Oct 2009, 21:16:26 UTC - in response to Message 27714.  

Rather than just re-installing BOINC, there are some othe tests you could try:

1) Stop BOINC entirely, then restart without reinstalling

2) Re-boot the computer (assuming this doesn't get in the way of your other work), then retry.

3) Use Task Manager to see what else might be getting in the way - look in particular for applications which use a huge amount of memory.

BTW, which projects (apart from MilkyWay) are you running? And how much memory (RAM) do you have in the computer?
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Profile Jord
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Message 27716 - Posted: 1 Oct 2009, 22:37:31 UTC - in response to Message 27714.  

Other than Richard's advice, all I can offer you for now is to check if your browser is set as the default browser in Windows.

Start -> Default Programs -> Set Program Access and Computer Defaults -> Custom

Make sure you set the radio button on the correct browser. Do not let it stay at the "current program" option. Press OK to save your changes.
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Message boards : Questions and problems : Boinc links

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