Boinc Installer hangs


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benderr2001

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Joined: 22 Dec 06
Posts: 16
United States
Message 27036 - Posted: 4 Sep 2009, 2:05:08 UTC

Since v6.6.38 I am unable to upgrade my BOINC client. The installer hangs at "Computing space requirements" and only killing the installer process gets me out of it.

What is the best approach to clean up and start from scratch? Deleting BOINC program folders and data alone didn't solve it. OS is Vista 32-bit SP1.

Thank you for any insights.
Roland
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ZPM
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Joined: 14 Mar 09
Posts: 215
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Message 27037 - Posted: 4 Sep 2009, 2:16:05 UTC - in response to Message 27036.  
Last modified: 4 Sep 2009, 2:40:21 UTC

do you have boinc running when your installing?

which version are you trying to install?
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Les Bayliss
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Joined: 25 Nov 05
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Message 27043 - Posted: 4 Sep 2009, 4:17:01 UTC

And by "have boinc running", ZPM means the core client, (boinc.exe), which is invisible unless you use Windows Task Manager, or something similar.
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benderr2001

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Message 27646 - Posted: 29 Sep 2009, 2:52:08 UTC - in response to Message 27043.  

I tried installing 6.6.36, 6.6.38 and today 6.10.x = all with the same result: the hd led flickers as if it was doing an install but the progress bar never gets beyond "Computing space requirements". I am at wits end.

Any other thoughts on this?
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benderr2001

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Message 27647 - Posted: 29 Sep 2009, 2:53:32 UTC - in response to Message 27646.  

I tried installing 6.6.36, 6.6.38 and today 6.10.x = all with the same result: the hd led flickers as if it was doing an install but the progress bar never gets beyond "Computing space requirements". I am at wits end.

Any other thoughts on this?


In answer to your question: BOINC was not running when I tried to install.
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benderr2001

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Message 27885 - Posted: 11 Oct 2009, 19:29:45 UTC - in response to Message 27647.  

Update / solution:
Root cause was the incredibly large number of temp files on my C: drive. After cleaning it out I was able to overcome the issue and install as expected.

I hope this helps someone in the future.

RGB
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Message boards : Questions and problems : Boinc Installer hangs

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