Good afternoon. I upgraded from 4.something to 6.6.20. When BONIC starts, it just hangs trying to connect to 'computer'. I entered 'localhost', it filled in some password, then blinked 'localhost' in title for a while, told me that it cound not connect, and offered to try again. No joy. I have a rather large stderrdae.txt (19kb) with lots of

Unhandled Exception Detected...

- Unhandled Exception Record -
Reason: Access Violation (0xc0000005) at address 0x00443660 read attempt to address 0x00000100

Engaging BOINC Windows Runtime Debugger..

Would anyone have a helpfull idea or want to look at the dump?

thanks in advance

It's possible that the 6.* versions weren't tested with something as old as the 4.* versions, which had changed drastically by version 4.2.8. From then on, BOINC was split into 2 pieces:
1) The 'worker' or 'client', which isn't visible to the user, and
2) The 'manager', a gui which looks at the worker, and displays information from it for the user to see what is happening.

The advice 'way back', was to uninstall versions before 4.2.*, before installing version 5.*, otherwise there was the risk of ending up with split versions, with the manger being one version and the worker a different one.

However, when upgrading from V5 to V6, it's necessary to leave the old version in place, so that the V6 installer can find the location of all of the bits, and then move the data parts to a different location to the program parts.

... it just hangs trying to connect to 'computer'.

The message is usually about being unable to connect to a 'client'. And with V5, the quick cure for this was to click on Select computer from the manager's menu, and then click OK WITHOUT putting anything into the 2 fields. I don't know if this still works with V6.

Thanks for quick response.

I uninstalled all of BOINC and clean installed 6.6.20. Now, when the Manager starts, it pops a "Communicating with BOINC client. Please wait...", throws a dump in stderrdae.txt, and apparently repeats till I kill it. The pop-up has a Cancel but restarts before any other action can be taken.

OBTW, I installed with the option to run in protected mode (wrong term I know) and it created one. Try without?

I just re-ran the install as Repair, no change.

Again, suggestions welcome.

jim

Someone showed me this Windows 7 today...
Will it work if he reinstalls it with the non-user config?



5/7/2009 8:07:20 AM Starting BOINC client version 6.6.20 for windows_x86_64
5/7/2009 8:07:20 AM log flags: task, file_xfer, sched_ops
5/7/2009 8:07:20 AM Libraries: libcurl/7.19.4 OpenSSL/0.9.8j zlib/1.2.3
5/7/2009 8:07:20 AM Data directory: C:\Windows\SysWOW64
5/7/2009 8:07:20 AM Running under account Jim
5/7/2009 8:07:20 AM Processor: 2 AuthenticAMD AMD Athlon(tm) 64 X2 Dual Core Processor 4200+ [AMD64 Family 15 Model 75 Stepping 2]
5/7/2009 8:07:20 AM Processor features: fpu tsc pae nx sse sse2 pni
5/7/2009 8:07:20 AM OS: Microsoft Windows 7: x64 Editon, (06.01.7000.00)
5/7/2009 8:07:20 AM Memory: 1.94 GB physical, 4.16 GB virtual
5/7/2009 8:07:20 AM Disk: 224.07 GB total, 79.05 GB free
5/7/2009 8:07:20 AM Local time is UTC -7 hours
5/7/2009 8:07:20 AM No CUDA devices found
5/7/2009 8:07:20 AM No coprocessors
5/7/2009 8:07:20 AM Not using a proxy
5/7/2009 8:07:34 AM [error] Can't open client_state_next.xml: fopen() failed
5/7/2009 8:07:34 AM Couldn't write state file
5/7/2009 8:07:34 AM Make sure directory permissions are set correctly
5/7/2009 8:07:34 AM SETI@home URL: http://setiathome.berkeley.edu/; Computer ID: 4904574; location: (none); project prefs: default
5/7/2009 8:07:34 AM No general preferences found - using BOINC defaults
5/7/2009 8:07:34 AM Preferences limit memory usage when active to 990.88MB
5/7/2009 8:07:34 AM Preferences limit memory usage when idle to 1783.58MB
5/7/2009 8:07:34 AM Preferences limit disk usage to 10.00GB
5/7/2009 8:08:11 AM Can't write state file, exiting in 10 seconds

5/7/2009 8:07:20 AM Data directory: C:\Windows\SysWOW64

Uninstall and reinstall using a different DATA directory. Never make Windows or a subdirectory of Windows the DATA directory!

He may have to uninstall, move the BOINC data directory away from C:\Windows\SysWOW64\ to elsewhere (not \Program Files\ or \program Files (x86)\ either!!) before reinstalling BOINC.

The data directory is written to a lot. So it has to be in a place where it can be written to.

---

More info; Apparently when I uninstalled, the BONIC service was not removed. It is still trying to log on as '.\boinc_master'. That account does not exist. 'bonic_master' does but the 'Documents and Settings' folder was removed when I cleaned up. The folder built by the clean (I hope) install was 'boinc_master.xxxxx' where xxxxx is my machine name.

I assume that somewhere the password for bonic_master and bonic_project are saved. If they need to be changed, 'User Accounts' can do that but how does one update BONIC? Or does one need to?

I hope that this helps, it looks like there is the mismatch between the service and the GUI that was mentioned.

thanks, jim

It is still trying to log on as '.\boinc_master'. That account does not exist.

Not if you're looking for bonic_master, no... how about we go spell it correctly? Users: boinc_master and boinc_project; Groups: boinc_master, boinc_projects, boinc_admin.

I assume that somewhere the password for bonic_master and bonic_project are saved. If they need to be changed, 'User Accounts' can do that but how does one update BONIC? Or does one need to?

Passwords are saved in the client_auth.xml file in your BOINC Data directory. They are rehashed using a Base64 encoder, though. The passwords are set to never expire.

---

Jim I assume you applied the Win7 after BOINC was installed, and this is the result!
We have to dump it complete and start over - particularly as your computer hadnt been returning results correctly under Vista either.

Thanks Jord,

OK, I just uninstalled again. Service gone, Documents and Settings folder gone. Program gone. User accounts gone. Now rebooting. Anything else to look for before attempting another install?

No, just make sure you change the path to the data directory. In the BOINC installer, click on the Advanced button in the third screen. The path to the Data directory is the second path at the top.

---

Thanks. Got back to this today. Installed newly downloaded boinc_6.6.28_windows_intelx86.exe but still have same problems. Bonic manager cannot connect to local server, just throws errors. stdoutgui.txt shows a loop of connect failures;

[05/20/09 15:22:11] TRACE [1960]: init_poll(): sock = 528
[05/20/09 15:22:11] TRACE [1960]: init_poll(): connected to port 31416
[05/20/09 15:22:12] TRACE [1960]: init_asynch() boinc_socket: 528
[05/20/09 15:22:12] TRACE [1960]: init_asynch() connect: -1

stdoutdae.txt shows a loop as well;

StartServiceCtrlDispatcher being called.
This may take several seconds. Please wait.
20-May-2009 15:22:09 [---] Starting BOINC client version 6.6.28 for windows_intelx86
20-May-2009 15:22:09 [---] log flags: task, file_xfer, sched_ops
20-May-2009 15:22:09 [---] Libraries: libcurl/7.19.4 OpenSSL/0.9.8j zlib/1.2.3
20-May-2009 15:22:09 [---] Running as a daemon
20-May-2009 15:22:09 [---] Data directory: C:\Documents and Settings\jbartle4\Application Data\Bonic
20-May-2009 15:22:09 [---] Running under account boinc_master
20-May-2009 15:22:09 [---] Processor: 2 GenuineIntel Intel(R) Core(TM)2 Duo CPU T7300 @ 2.00GHz [x86 Family 6 Model 15 Stepping 11]
20-May-2009 15:22:09 [---] Processor features: fpu tsc sse sse2 mmx
20-May-2009 15:22:09 [---] OS: Microsoft Windows XP: Professional x86 Edition, Service Pack 2, (05.01.2600.00)
20-May-2009 15:22:09 [---] Memory: 2.99 GB physical, 5.85 GB virtual
20-May-2009 15:22:09 [---] Disk: 74.53 GB total, 24.70 GB free
20-May-2009 15:22:09 [---] Local time is UTC -5 hours
20-May-2009 15:22:09 [---] No CUDA devices found
20-May-2009 15:22:09 [---] No coprocessors
20-May-2009 15:22:09 [---] Not using a proxy
20-May-2009 15:22:09 [---] No general preferences found - using BOINC defaults
20-May-2009 15:22:09 [---] Preferences limit memory usage when active to 1531.09MB
20-May-2009 15:22:09 [---] Preferences limit memory usage when idle to 2755.96MB

at which time it repeats. And, prob the cause, stderrdae.txt has a LOT of dumps, all showing;


Unhandled Exception Detected...

- Unhandled Exception Record -
Reason: Access Violation (0xc0000005) at address 0x004439E0 read attempt to address 0x00000100

Engaging BOINC Windows Runtime Debugger...

I have been running some form of BONIC for years and rank in upper 90's but this is getting to be more trouble than it is worth. I have to assume that others are not going through this. So, any suggestions?