BOINC service suddenly failed to start automatically and manually

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droople
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Message 19737 - Posted: 25 Aug 2008, 2:19:54 UTC

Hi

I installed BOINC 6.2.18 two days ago. It worked fine in the first 2 days.

But today after I boot the computer, I found that the BOINC service failed to start automatically, I tried to start it manually, but got error message as follows:

could not start the BOINC service on local computer Error 5: Access is denied

I tried several times and got the same error messages.

I'm run XP Pro, I did a disk check before the booting today, does this matter?

Cheers
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Profile Jord
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Message 19738 - Posted: 25 Aug 2008, 5:33:55 UTC - in response to Message 19737.  

I'm run XP Pro, I did a disk check before the booting today, does this matter?

That depends. Did it fix anything that you know of?
What does it say in Event Viewer (Start->Control Panel->Administrative Tools->Event Viewer)?

Usually you get an Error 5: Access is Denied when you're trying to connect to a remote computer without a password or you do not have permission to log on to a remote computer. Is this BOINC on the local computer or a remote computer?
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droople
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Message 19739 - Posted: 25 Aug 2008, 9:35:11 UTC - in response to Message 19738.  

I'm run XP Pro, I did a disk check before the booting today, does this matter?

That depends. Did it fix anything that you know of?
What does it say in Event Viewer (Start->Control Panel->Administrative Tools->Event Viewer)?

Usually you get an Error 5: Access is Denied when you're trying to connect to a remote computer without a password or you do not have permission to log on to a remote computer. Is this BOINC on the local computer or a remote computer?


I don't what happened when it did disk check, I didn't watch it.

It's a local computer and I'm using adminstration account,
Here is the error message from event log
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date: 25/08/2008
Time: 9:39:42 AM
User: N/A
Computer: UNI-3A11753EFB6
Description:
The BOINC service failed to start due to the following error:
Access is denied.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
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Profile Jord
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Message 19740 - Posted: 25 Aug 2008, 9:57:20 UTC

Sounds like you or something else changed the password on the BOINC service. Did you try to change the password on the BOINC service?

I think your best bet is to uninstall BOINC and reinstall it. That should fix the password problem and allow the service to start again at logon.
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droople
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Message 19743 - Posted: 25 Aug 2008, 11:46:10 UTC - in response to Message 19740.  

Sounds like you or something else changed the password on the BOINC service. Did you try to change the password on the BOINC service?

I think your best bet is to uninstall BOINC and reinstall it. That should fix the password problem and allow the service to start again at logon.


I didn't touch the password.

I reinstalled it, and now it works fine.

What's the password on the BOINC service? Can I change by myself?
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Message 19746 - Posted: 25 Aug 2008, 12:04:36 UTC - in response to Message 19743.  

What's the password on the BOINC service? Can I change by myself?

From the FAQ:

Passwords
Q. Can I change the password on the boinc_master and boinc_project accounts?
A. Yes you can.
You will need to need to go to the service control manager and update the password to start the service (boinc_master). (BOINC->Properties->Logon)
Next you need to use a base64 encoder to rehash the password (*) and fill this in in the client_auth.xml file in your BOINC data directory. You can use a base64 encoder online, such as this one.

Do know that the passwords on the accounts are set to never expire.


(*) I did find elsewhere that it's a rehash of the password and username, but I will have to ask about that. The above I got directly from the developer.
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Message 19748 - Posted: 25 Aug 2008, 12:16:26 UTC - in response to Message 19739.  

I don't (know) what happened when it did disk check, I didn't watch it.
...

That's what Ageless meant for you to look up ;-)

That depends. Did it fix anything that you know of?
What does it say in Event Viewer (Start->Control Panel->Administrative Tools->Event Viewer)?

There's the output of chkdsk too!

Gruß,
Gundolf
Computer sind nicht alles im Leben. (Kleiner Scherz)
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droople
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Message 19749 - Posted: 25 Aug 2008, 12:25:40 UTC - in response to Message 19748.  

I don't (know) what happened when it did disk check, I didn't watch it.
...

That's what Ageless meant for you to look up ;-)

That depends. Did it fix anything that you know of?
What does it say in Event Viewer (Start->Control Panel->Administrative Tools->Event Viewer)?

There's the output of chkdsk too!

Gruß,
Gundolf


I found something.

Event Type: Information
Event Source: Winlogon
Event Category: None
Event ID: 1001
Date: 25/08/2008
Time: 9:38:49 AM
User: N/A
Computer: UNI-3A11753EFB6
Description:
Checking file system on C:
The type of the file system is NTFS.


One of your disks needs to be checked for consistency. You
may cancel the disk check, but it is strongly recommended
that you continue.
Windows will now check the disk.
Cleaning up minor inconsistencies on the drive.
The security Id 0x1865 of security descriptor entry at offset 0x95a5c00
is a duplicate.
The length, 0x0, of the security data stream entry at offset
0x95a5c80 is too small. The minimum value is 0x28.
Repairing the security file record segment.
Deleting an index entry with Id 6246 from index $SII of file 9.
Deleting an index entry with Id 6247 from index $SII of file 9.
Deleting an index entry with Id 6248 from index $SII of file 9.
Deleting an index entry with Id 6249 from index $SII of file 9.
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Deleting an index entry with Id 6263 from index $SDH of file 9.
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Deleting an index entry with Id 6252 from index $SDH of file 9.
Deleting an index entry with Id 6273 from index $SDH of file 9.
Deleting an index entry with Id 6253 from index $SDH of file 9.
Deleting an index entry with Id 6269 from index $SDH of file 9.
Deleting an index entry with Id 6258 from index $SDH of file 9.
Deleting an index entry with Id 6249 from index $SDH of file 9.
Deleting an index entry with Id 6318 from index $SDH of file 9.
Deleting an index entry with Id 6311 from index $SDH of file 9.
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Deleting an index entry with Id 6272 from index $SDH of file 9.
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Deleting an index entry with Id 6247 from index $SDH of file 9.
Deleting an index entry with Id 6254 from index $SDH of file 9.
Deleting an index entry with Id 6299 from index $SDH of file 9.
Deleting an index entry with Id 6290 from index $SDH of file 9.
Deleting an index entry with Id 6291 from index $SDH of file 9.
Deleting an index entry with Id 6289 from index $SDH of file 9.
Deleting an index entry with Id 6300 from index $SDH of file 9.
Deleting an index entry with Id 6320 from index $SDH of file 9.
Deleting an index entry with Id 6280 from index $SDH of file 9.
Deleting an index entry with Id 6248 from index $SDH of file 9.
Deleting an index entry with Id 6298 from index $SDH of file 9.
Deleting an index entry with Id 6319 from index $SDH of file 9.
Deleting an index entry with Id 6261 from index $SDH of file 9.
Deleting an index entry with Id 6246 from index $SDH of file 9.
Deleting an index entry with Id 6308 from index $SDH of file 9.
Deleting an index entry with Id 6267 from index $SDH of file 9.
Deleting an index entry with Id 6288 from index $SDH of file 9.
Deleting an index entry with Id 6313 from index $SDH of file 9.
Deleting an index entry with Id 6314 from index $SDH of file 9.
Deleting an index entry with Id 6271 from index $SDH of file 9.
Deleting an index entry with Id 6278 from index $SDH of file 9.
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Deleting an index entry with Id 6285 from index $SDH of file 9.
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Deleting an index entry with Id 6275 from index $SDH of file 9.
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Deleting an index entry with Id 6315 from index $SDH of file 9.
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Replacing invalid security id with default security id for file 458.
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Replacing invalid security

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
ID: 19749 · Report as offensive
droople
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Message 19750 - Posted: 25 Aug 2008, 12:29:51 UTC - in response to Message 19746.  

What's the password on the BOINC service? Can I change by myself?

From the FAQ:

Passwords
Q. Can I change the password on the boinc_master and boinc_project accounts?
A. Yes you can.
You will need to need to go to the service control manager and update the password to start the service (boinc_master). (BOINC->Properties->Logon)
Next you need to use a base64 encoder to rehash the password (*) and fill this in in the client_auth.xml file in your BOINC data directory. You can use a base64 encoder online, such as this one.

Do know that the passwords on the accounts are set to never expire.


(*) I did find elsewhere that it's a rehash of the password and username, but I will have to ask about that. The above I got directly from the developer.



Thanks a lot.

Another interesting finding.

When I uninstalled BOINC, it didn't delete boinc_master folder under C:\Documents and Settings, after reinstalled it, it built a new folder called
boinc_master.[my computer name]
ID: 19750 · Report as offensive

Message boards : Questions and problems : BOINC service suddenly failed to start automatically and manually

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