Thread 'Anything and Everything to do with (WCG) World Community Grid'

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MyrCu

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Message 112760 - Posted: 27 Sep 2023, 20:54:20 UTC

I received a few MCM and SCC today, last at 2023-09-27 13:35:44 UTC - then nothing.
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Grumpy Swede
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Message 112761 - Posted: 27 Sep 2023, 22:33:23 UTC

Well, that certainly wasn't a simple one hour firmware update.

However:

Finally, the "Scheduler request failed: HTTP service unavailable" error in BOINC is gone, but now every request
for new work is instead followed by the "Tasks are committed to other platforms" response.
Also the WCG "results" page is no longer bogged down in molasses. It does now return the results pretty quick.
When it comes to the device profile changes, they still do not propagate to BOINC.
The validators have finally woken up, and begun slowly but steadily to validate finished work
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ProfileDave
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Message 112779 - Posted: 30 Sep 2023, 9:27:00 UTC

New MCM1 tasks now coming through.
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Grumpy Swede
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Message 112818 - Posted: 6 Oct 2023, 23:22:50 UTC
Last modified: 6 Oct 2023, 23:47:14 UTC

A long Thanksgiviing weekend in Canada in front of us, and only 2 hours after the team went home, the WCG website came crashing down.
The BOINC part of the system still works though, but who knows for how long.

Forum page now gives these errors:

SRVE0255E: A WebGroup/Virtual Host to handle /forums/wcg/listrecentthreads has not been defined.

SRVE0255E: A WebGroup/Virtual Host to handle www.worldcommunitygrid.org:443 has not been defined.


All other pages, the usual:

System error
World Community Grid is currently experiencing an unexpected error. Please check Facebook or Twitter for more information.


Edit, added: And the site back again, some 20 minutes later.
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Dr Who Fan
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Message 112868 - Posted: 10 Oct 2023, 1:11:51 UTC

Something very weird going on with the WCG FORUM SERVERS... below is what I get at any forum page:
Error 500: javax.servlet.ServletException: net.myvietnam.mvncore.exception.DatabaseException: Error executing SQL in MVNForumPermissionWebHelper.getPermissionsForGroupGuest. 


Main WCG page indicates they have problems:
System error
World Community Grid is currently experiencing an unexpected error. Please check Facebook or Twitter for more information.


Nothing on FarceBook or Twatter about the outage.
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Grumpy Swede
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Message 112869 - Posted: 10 Oct 2023, 1:22:23 UTC

Let's see if this is just another short server hiccup.
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Message 112870 - Posted: 10 Oct 2023, 3:52:56 UTC

Still broken, guess we will have to wait until tomorrow Krembil time (about 8 hours or so) for a possible fix.
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Message 112871 - Posted: 10 Oct 2023, 4:26:43 UTC

Yeah well, at least the BOINC part of WCG is still working.
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Bryn Mawr
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Message 112873 - Posted: 10 Oct 2023, 5:44:26 UTC - in response to Message 112871.  

Yeah well, at least the BOINC part of WCG is still working.


But all resends on the SCC winding down the Waiting to Sends.
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Message 112882 - Posted: 10 Oct 2023, 17:18:39 UTC

WCG posted on FarceBook about 2 hours ago about the "outage":
"We are aware of the problems..."
LINK
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Message 112884 - Posted: 11 Oct 2023, 9:08:26 UTC

Still SNAFU of course.
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Phillip Spencer

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Message 112890 - Posted: 12 Oct 2023, 7:30:08 UTC

Website still out. Now instead of "systems error" all I see is "503 Service Unavailable - No server is available to handle this request." Not sure if this is progress or not.
Not seen any SCC WUs for a while either but some MCMs were still coming through last night (French time).
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ProfileDave
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Message 112891 - Posted: 12 Oct 2023, 11:28:48 UTC
Last modified: 12 Oct 2023, 11:29:36 UTC

We are experiencing an unexpected error.
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Message 112895 - Posted: 12 Oct 2023, 14:29:29 UTC

I see they posted a FarceBook message about 13 hours ago saying "they found the problem and are 'fixing it' breaking it some more"
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Bryn Mawr
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Message 112898 - Posted: 12 Oct 2023, 18:44:22 UTC - in response to Message 112895.  

I see they posted a FarceBook message about 13 hours ago saying "they found the problem and are 'fixing it' breaking it some more"


That might be of some use to those of you who use Facebook but for various reasons I will not let it near any of my computers.
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Message 112899 - Posted: 12 Oct 2023, 22:06:17 UTC

Now the website has completely disappeared off the ether and it's Thursday evening in Toronto where the "tech team" more than likely has left for the day.

Not getting my hopes up that it will be back until next week sometime at earliest.

At least for now BOINC work is being sent & received
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Message 112916 - Posted: 13 Oct 2023, 14:47:16 UTC - in response to Message 112899.  
Last modified: 13 Oct 2023, 14:47:50 UTC

And here we are 16 hours later and the website is still missing.
I'll stick to my prediction of it being fixed maybe one day next week.
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Message 112922 - Posted: 14 Oct 2023, 0:19:58 UTC

My previous prediction is still standing true.

WCG team posted a message on Facebook about 1 hour ago...
As announced on Wednesday, we identified an issue preventing the normal operation of the website and website database. During recovery efforts, it was discovered that the virtual disk containing daily database backups had failed due to the ongoing data center outage. Fortunately, the data on this virtual drive remained intact. However, the failed virtual drive has been preventing the database server from rebooting. We expect that this issue will be resolved by Monday. Thanks for your continued patience, support, and understanding.

WCG Team
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Grumpy Swede
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Message 112923 - Posted: 14 Oct 2023, 15:04:27 UTC

The site is back(ish), but it's not possible to log in. "Invalid e-mail address and password provided"

I'll try again next year :-)
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PMH_UK

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Message 112924 - Posted: 14 Oct 2023, 19:20:47 UTC - in response to Message 112923.  

It did sign me in despite the error message and I was able to post a message to the forum.
Paul.
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Message boards : Projects : Anything and Everything to do with (WCG) World Community Grid

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