Incorrect Password

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Steven Gaber

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Joined: 28 Jun 20
Posts: 59
United States
Message 109839 - Posted: 17 Sep 2022, 6:41:03 UTC
Last modified: 17 Sep 2022, 6:51:30 UTC

When trying to log into my Milky Way account, I keep getting a "Password Incorrect" message.

I've been running Milky Way for quite a while and did not make any changes. The project seems to be working OK.

But I can't get into my account. This is an old computer running Windows 7.

I have no problems logging into my other BOINC project accounts.

I don't know how this happened. The only apparent option is to start a new account?? I'd rather not do that.

Suggestions?

Steven Gaber
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Profile Dave
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Joined: 28 Jun 10
Posts: 2005
United Kingdom
Message 109840 - Posted: 17 Sep 2022, 7:01:26 UTC - in response to Message 109839.  

I don't know how this happened. The only apparent option is to start a new account?? I'd rather not do that.


Go to their website and there should be a lost password option, then once you have changed your password you can do the same on BOINC. Still doesn't answer the question as to what caused it though.
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Profile Jord
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Joined: 29 Aug 05
Posts: 15189
Netherlands
Message 109841 - Posted: 17 Sep 2022, 8:12:07 UTC

You can also log in with your authenticator key. Lift it from the client_state.xml file for this project and put it in the password field on the website. It's a little hidden option.
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Message boards : Questions and problems : Incorrect Password

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