BOINC Manager won't let me connect to a client

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Steven Gaber

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Joined: 28 Jun 20
Posts: 31
United States
Message 104145 - Posted: 27 Apr 2021, 7:26:00 UTC
Last modified: 27 Apr 2021, 7:34:34 UTC

I had a problem with World Community Grid. It was showing the same projects for days, with the time elapsed proceeding, but no progress being made. WCG support suggested send them the event log, which I did, but there were no WCG events running or shown, only Rosetta tasks and events

BOINC Manager said it is not connected to a client and I should reinstall BOINC, which I did.

Now I can't access my account and all my projects and tasks are gone. It won't let me see the event log. The one below is what I sent to WCG Support before I restated the computer.


If I select "Add Projects," will it erase my stats and start all over again from zero? I have 5.3 million credits.

I should tell setiathome no new tasks, but I don't have access to my account.

This is vexing.
SGaber
Oldsmar, FL

4/27/2021 2:22:29 AM | | [http] [ID#0] Received header from server: <h1>Moved Permanently</h1>
4/27/2021 2:22:29 AM | | [http] [ID#0] Received header from server: <p>The document has moved <a href="https://setiathome.berkeley.edu/notices.php?userid=9827824&amp;auth=9827824_ec2801421410cc278b012c025797e490">here</a>.</p>
4/27/2021 2:22:29 AM | | [http] [ID#0] Received header from server: <hr>
4/27/2021 2:22:29 AM | | [http] [ID#0] Received header from server: <address>Apache/2.4.29 (Ubuntu) Server at setiathome.berkeley.edu Port 80</address>
4/27/2021 2:22:29 AM | | [http] [ID#0] Received header from server: </body></html>
4/27/2021 2:22:29 AM | | [http] [ID#0] Info: Ignoring the response-body
4/27/2021 2:22:29 AM | | [http] [ID#0] Info: Connection cache is full, closing the oldest one.
4/27/2021 2:22:29 AM | | [http] [ID#0] Info: Closing connection 0
4/27/2021 2:22:29 AM | | [http] [ID#0] Info: Connection #5 to host setiathome.berkeley.edu left intact
4/27/2021 2:22:29 AM | | [http] [ID#0] Info: Issue another request to this URL: 'https://setiathome.berkeley.edu/notices.php?userid=9827824&auth=9827824_ec2801421410cc278b012c025797e490'
4/27/2021 2:22:29 AM | | [http] [ID#0] Info: Found bundle for host setiathome.berkeley.edu: 0x3005900 [can pipeline]
4/27/2021 2:22:29 AM | | [http] [ID#0] Info: Trying 208.68.240.103...
4/27/2021 2:22:29 AM | | [gui_rpc] GUI RPC Command = '<boinc_gui_rpc_request><get_cc_status/></boinc_gui_rpc_request> '
4/27/2021 2:22:29 AM | | [network_status] status: online
4/27/2021 2:22:29 AM | | [gui_rpc] GUI RPC reply: '<boinc_gui_rpc_reply><cc_status> <network_status>0</network_status> <ams_password_error>0</ams_password_error> <task_s'
4/27/2021 2:22:29 AM | | [gui_rpc] GUI RPC Command = '<boinc_gui_rpc_request><get_messages> <seqno>0</seqno> <translatable/></get_messages></boinc_gui_rpc_request> '
4/27/2021 2:22:29 AM | | [gui_rpc] GUI RPC reply: '<boinc_gui_rpc_reply><msgs><msg> <project></project> <pri>1</pri> <seqno>1</seqno> <body><![CDATA[Starting BOINC client v'
4/27/2021 2:22:30 AM | | [gui_rpc] GUI RPC Command = '<boinc_gui_rpc_request><get_project_status/></boinc_gui_rpc_request> '
4/27/2021 2:22:30 AM | | [gui_rpc] GUI RPC reply: '<boinc_gui_rpc_reply><projects><project> <master_url>http://asteroidsathome.net/boinc/</master_url> <project_name>Aste'
4/27/2021 2:22:30 AM | | [http] [ID#0] Info: Connected to setiathome.berkeley.edu (208.68.240.103) port 443 (#6)
4/27/2021 2:22:30 AM | | [http] [ID#0] Info: ALPN, offering http/1.1
4/27/2021 2:22:30 AM | | [http] [ID#0] Info: Cipher selection: ALL:!EXPORT:!EXPORT40:!EXPORT56:!aNULL:!LOW:!RC4:@STRENGTH
4/27/2021 2:22:30 AM | | [http] [ID#0] Info: successfully set certificate verify locations:
4/27/2021 2:22:30 AM | | [http] [ID#0] Info: CAfile: C:\Program Files\BOINC\BOINC2\ca-bundle.crt
4/27/2021 2:22:30 AM | | [http] [ID#0] Info: CApath: none
4/27/2021 2:22:30 AM | | [http] [ID#0] Info: TLSv1.2 (OUT), TLS header, Certificate Status (22):
4/27/2021 2:22:30 AM | | [http] [ID#0] Info: TLSv1.2 (OUT), TLS handshake, Client hello (1):
4/27/2021 2:22:30 AM | | [gui_rpc] handler returned -102, closing socket
4/27/2021 2:22:30 AM | | [gui_rpc] got new GUI RPC connection
4/27/2021 2:22:30 AM | | [http] [ID#0] Info: TLSv1.2 (IN), TLS handshake, Server hello (2):
4/27/2021 2:22:30 AM | | [http] [ID#0] Info: TLSv1.2 (IN), TLS handshake, Certificate (11):
4/27/2021 2:22:30 AM | | [http] [ID#0] Info: TLSv1.2 (IN), TLS handshake, Server key exchange (12):
4/27/2021 2:22:30 AM | | [http] [ID#0] Info: TLSv1.2 (IN), TLS handshake, Server finished (14):
4/27/2021 2:22:30 AM | | [http] [ID#0] Info: TLSv1.2 (OUT), TLS handshake, Client key exchange (16):
4/27/2021 2:22:30 AM | | [http] [ID#0] Info: TLSv1.2 (OUT), TLS change cipher, Client hello (1):
4/27/2021 2:22:30 AM | | [http] [ID#0] Info: TLSv1.2 (OUT), TLS handshake, Finished (20):
4/27/2021 2:22:30 AM | | [http] [ID#0] Info: TLSv1.2 (IN), TLS change cipher, Client hello (1):
4/27/2021 2:22:30 AM | | [http] [ID#0] Info: TLSv1.2 (IN), TLS handshake, Finished (20):
4/27/2021 2:22:30 AM | | [http] [ID#0] Info: SSL connection using TLSv1.2 / ECDHE-RSA-AES128-GCM-SHA256
4/27/2021 2:22:30 AM | | [http] [ID#0] Info: ALPN, server accepted to use http/1.1
12/31/1969 7:00:00 PM | |
ID: 104145 · Report as offensive
Richard Haselgrove
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Message 104146 - Posted: 27 Apr 2021, 7:52:30 UTC - in response to Message 104145.  

OK, three things:

1) SETI@Home stopped sending out new work over a year ago. There is no point in spending time trying to connect to them. At the least, set 'No New Tasks' for that project when you get a chance. (Details are on the project web site)

2) Event Log: your optional choices generate a huge volume of traffic, but provide very little useful information at this stage. [gui_rpc], in particular, is a resource hog.

At this stage, you're probably stuck. Shut down BOINC completely: make sure both boinc.exe and boincmgr.exe have disappeared from Task Manager. You may have to force them to quit.

Then, you need to find your BOINC data directory. If you chose your own location when installing BOINC, and know where it is - congratulations. Otherwise, the default location is
C:\ProgramData\BOINC\
That location is a hidden folder: you'll either need to tell Windows Explorer to display hidden folders, or paste that address into Windows Explorer's address bar.

The file we're looking for is called
cc_config.xml
It's an optional file, but it's where your Event Log choices are stored. Rename that file so BOINC can't see it, but we can examine it later if we need to.

Then, you can restart BOINC again. It'll use the default settings for the log, but your projects and tasks should be where you left them: you should have control via BOINC Manager as normal.

3) WCG: they are running a stress test of their server, and it's failed - communications are horribly difficult. That's their problem, not yours. Concentrate on getting your own machine working normally first, and post again if you need help with any specific problems.
ID: 104146 · Report as offensive
robsmith
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Message 104149 - Posted: 27 Apr 2021, 10:33:09 UTC - in response to Message 104146.  

3) WCG: they are running a stress test of their server, and it's failed - communications are horribly difficult. That's their problem, not yours. Concentrate on getting your own machine working normally first, and post again if you need help with any specific problems.


Thanks for that bit of news, I tried to see if there was anything on their site given the number of tasks I had in an upload log-jam, failed to get anywhere useful so I guess I'll just have to go back to sleep for a while and see if they can sort out their servers.

Edit while typing above: Log-jam cleared enough to get a mountain of downloads which ran through quickly enough, uploads still sticking badly.
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Message boards : Questions and problems : BOINC Manager won't let me connect to a client

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