Installation fails

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Mike

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Joined: 26 Jan 21
Posts: 3
Germany
Message 102713 - Posted: 26 Jan 2021, 11:38:09 UTC
Last modified: 26 Jan 2021, 11:45:46 UTC

Hi,

I tried to install 7.16.7 on a DELL Latitude E6540 Notebook with Win 10 64 pro, the installation fails:

- during the installation error message SetNamedSecurityInfo Error and installation stops

- no permission to the Working Directory, i can not change or delete it

- working directory deleted with linux, new directory cretaed (copy of a working machine) - started Manager, ERROR 0, Could not set current working directory

- tried with a new user, the same problem during installation

- tried to install on a linux system on this machine, the same problem as in
https://boinc.berkeley.edu/forum_thread.php?id=14030#101407

I can not get BOINC working on this machine. Any Clues?


Greeting from Lake Constance

Michael
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Profile Jord
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Joined: 29 Aug 05
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Netherlands
Message 102716 - Posted: 26 Jan 2021, 15:11:24 UTC - in response to Message 102713.  

I tried to install 7.16.7
Why that version?
https://boinc.berkeley.edu/download.php sports 7.16.11, so use that one first.
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Mike

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Germany
Message 102723 - Posted: 27 Jan 2021, 12:03:16 UTC - in response to Message 102716.  

sorry, typing error, of course 7.16.11

Mike
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Profile Jord
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Message 102731 - Posted: 28 Jan 2021, 18:54:50 UTC - in response to Message 102713.  

The Setnamedsecurityinfo Access Is Denied error may be caused by Windows system files damage.

Best first open a command line window run as Administrator. (Point to the lower-right corner of the screen, and then select Search. Type Command Prompt in the Search box, right-select Command Prompt, and then select Run as administrator.)
Then type
sfc /scannow
and press Enter

Let it run to the end.
After this do:
DISM /Online /Cleanup-Image /RestoreHealth
and press Enter. (Not sure if it's requiring the capitals, but just to be sure type as it shows)

Afterwards reboot and try the installation again.
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Mike

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Germany
Message 103040 - Posted: 17 Feb 2021, 13:01:42 UTC - in response to Message 102731.  

Hi Jord,
thank you. I tried it and there were Errors. But after Restart i got the same problem. No way to install it.

Mike
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Profile Dave

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United Kingdom
Message 103042 - Posted: 17 Feb 2021, 14:38:01 UTC - in response to Message 103040.  

Did you delete the BOINC directories again? If you did, you may need to use regedit to get rid of all entries containing boinc or BOINC. I can't remember of Windows is case sensitive for this but being a Linux person, have in the past fallen foul of using the wrong case in commands.
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Message boards : Questions and problems : Installation fails

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