BOINC is not working

Message boards : BOINC client : BOINC is not working
Message board moderation

To post messages, you must log in.

AuthorMessage
shawnxu

Send message
Joined: 8 Sep 20
Posts: 10
Message 100632 - Posted: 8 Sep 2020, 5:22:46 UTC

BOINC version:7.16.7

I am new to boinc.

I wanted to join a universe@home and every time I sign up and enter my email adress the program freezes.
ID: 100632 · Report as offensive
Profile Dave
Help desk expert

Send message
Joined: 28 Jun 10
Posts: 2533
United Kingdom
Message 100635 - Posted: 8 Sep 2020, 7:27:03 UTC - in response to Message 100632.  

What OS? Can you sign up to other projects? Not the case for universe@home (I just tested it,) some projects require signing up via the website. Also is there anything in the event log to show what might be happening? If not temporarily enable http debug via event log options then try again and see if anything shows.
ID: 100635 · Report as offensive
shawnxu

Send message
Joined: 8 Sep 20
Posts: 10
Message 100636 - Posted: 8 Sep 2020, 10:15:24 UTC - in response to Message 100635.  

I use windows10.
I can't join any projects,and I can't open the event log when boinc freezes;
ID: 100636 · Report as offensive
shawnxu

Send message
Joined: 8 Sep 20
Posts: 10
Message 100637 - Posted: 8 Sep 2020, 10:31:44 UTC

Also my virtuabox version is 6.1.12

08/09/2020 18:25:52 | | cc_config.xml not found - using defaults
08/09/2020 18:25:52 | | Starting BOINC client version 7.16.7 for windows_x86_64
08/09/2020 18:25:52 | | Libraries: libcurl/7.47.1 OpenSSL/1.0.2s zlib/1.2.8
08/09/2020 18:25:52 | | Data directory: C:\ProgramData\BOINC
08/09/2020 18:25:52 | | Running under account shawn
08/09/2020 18:25:53 | | CUDA: NVIDIA GPU 0: GeForce GTX 1050 (driver version 442.70, CUDA version 10.2, compute capability 6.1, 4096MB, 3383MB available, 1911 GFLOPS peak)
08/09/2020 18:25:53 | | OpenCL: NVIDIA GPU 0: GeForce GTX 1050 (driver version 442.70, device version OpenCL 1.2 CUDA, 4096MB, 3383MB available, 1911 GFLOPS peak)
08/09/2020 18:25:53 | | OpenCL: Intel GPU 0: Intel(R) HD Graphics 630 (driver version 26.20.100.7986, device version OpenCL 2.1 NEO, 6494MB, 6494MB available, 211 GFLOPS peak)
08/09/2020 18:25:53 | | Windows processor group 0: 8 processors
08/09/2020 18:25:53 | | Host name: Shawnpc
08/09/2020 18:25:53 | | Processor: 8 GenuineIntel Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz [Family 6 Model 158 Stepping 9]
08/09/2020 18:25:53 | | Processor features: fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss htt tm pni ssse3 fma cx16 sse4_1 sse4_2 movebe popcnt aes f16c rdrandsyscall nx lm avx avx2 vmx tm2 pbe fsgsbase bmi1 smep bmi2
08/09/2020 18:25:53 | | OS: Microsoft Windows 10: Core x64 Edition, (10.00.19041.00)
08/09/2020 18:25:53 | | Memory: 15.86 GB physical, 23.74 GB virtual
08/09/2020 18:25:53 | | Disk: 343.29 GB total, 7.89 GB free
08/09/2020 18:25:53 | | Local time is UTC +8 hours
08/09/2020 18:25:53 | | No WSL found.
08/09/2020 18:25:53 | | VirtualBox version: 6.1.12
08/09/2020 18:25:58 | | No general preferences found - using defaults
08/09/2020 18:25:58 | | Preferences:
08/09/2020 18:25:58 | | max memory usage when active: 8118.04 MB
08/09/2020 18:25:58 | | max memory usage when idle: 14612.47 MB
08/09/2020 18:25:58 | | max disk usage: 7.79 GB
08/09/2020 18:25:58 | | don't use GPU while active
08/09/2020 18:25:58 | | suspend work if non-BOINC CPU load exceeds 25%
08/09/2020 18:25:58 | | (to change preferences, visit a project web site or select Preferences in the Manager)
08/09/2020 18:25:58 | | Setting up project and slot directories
08/09/2020 18:25:58 | | Checking active tasks
08/09/2020 18:25:58 | | Setting up GUI RPC socket
08/09/2020 18:25:58 | | Checking presence of 0 project files
08/09/2020 18:25:58 | | This computer is not attached to any projects
08/09/2020 18:26:06 | | Fetching configuration file from https://universeathome.pl/universe/get_project_config.php
ID: 100637 · Report as offensive
shawnxu

Send message
Joined: 8 Sep 20
Posts: 10
Message 100638 - Posted: 8 Sep 2020, 10:38:09 UTC

update:
All of the input box is broken,every time I tries to put something in the box the program freezes.
ID: 100638 · Report as offensive
Profile Dave
Help desk expert

Send message
Joined: 28 Jun 10
Posts: 2533
United Kingdom
Message 100640 - Posted: 8 Sep 2020, 12:02:22 UTC

Do you need to run virtual box?

Might be worth trying the windows client without it?
ID: 100640 · Report as offensive
Profile Jord
Volunteer tester
Help desk expert
Avatar

Send message
Joined: 29 Aug 05
Posts: 15480
Netherlands
Message 100642 - Posted: 8 Sep 2020, 12:16:43 UTC

You don't need VirtualBox for Universe@Home, so in this I agree with Dave, try uninstalling VirtualBox first (via your normal Windows Settings->Apps menu). Unless you plan to run one of the projects that supports VirtualBox, it's not necessary to install it.
ID: 100642 · Report as offensive
shawnxu

Send message
Joined: 8 Sep 20
Posts: 10
Message 100643 - Posted: 8 Sep 2020, 12:28:35 UTC - in response to Message 100642.  
Last modified: 8 Sep 2020, 12:28:43 UTC

I tried to uninstall virtualbox but bonic still freezes.
ID: 100643 · Report as offensive
Profile Jord
Volunteer tester
Help desk expert
Avatar

Send message
Joined: 29 Aug 05
Posts: 15480
Netherlands
Message 100644 - Posted: 8 Sep 2020, 12:54:42 UTC - in response to Message 100643.  

And with freezes you mean what exactly?
No cursor blinking, can't type anything? Also not if you wait? Can you still use the Cancel button?
Are you using a VPN by chance? If so what if you disable it?
Do you use a third party antivirus or firewall solution? If so, which?
Does this only happen with Universe@home or also with other projects?
ID: 100644 · Report as offensive
shawnxu

Send message
Joined: 8 Sep 20
Posts: 10
Message 100645 - Posted: 8 Sep 2020, 13:02:15 UTC - in response to Message 100644.  
Last modified: 8 Sep 2020, 13:07:08 UTC

And with freezes you mean what exactly?


I can't press buttons on the program,I can't quit the program,I can't press any button.(Edit:I can't open event log)

Are you using a VPN by chance? If so what if you disable it?


I'm not using any VPN.

Do you use a third party antivirus or firewall solution? If so, which?


I have Kaspersky on my computer and I live in China.

Does this only happen with Universe@home or also with other projects?


It happens on every project login page and also on account manger.It doesn't happen on project selection page.
ID: 100645 · Report as offensive
Profile Jord
Volunteer tester
Help desk expert
Avatar

Send message
Joined: 29 Aug 05
Posts: 15480
Netherlands
Message 100646 - Posted: 8 Sep 2020, 13:07:51 UTC - in response to Message 100645.  

So in other words, as soon as BOINC tries to make contact with anything outside of China, it freezes?
For a test, in the Add Project wizard, fill in any URL you can think of. Doesn't need to be a BOINC project. Local URLs, but also outside URLs, like www.google.com
Does that still freeze everything?
ID: 100646 · Report as offensive
shawnxu

Send message
Joined: 8 Sep 20
Posts: 10
Message 100647 - Posted: 8 Sep 2020, 13:30:23 UTC - in response to Message 100646.  

BOINC can make contact with anything that is not banned in china.
The problem is that if I fill in anything in BONIC when it successfully contacted with projects,the program freezes.
ID: 100647 · Report as offensive
Profile Jord
Volunteer tester
Help desk expert
Avatar

Send message
Joined: 29 Aug 05
Posts: 15480
Netherlands
Message 100648 - Posted: 8 Sep 2020, 14:18:37 UTC - in response to Message 100647.  
Last modified: 8 Sep 2020, 14:18:54 UTC

BOINC can make contact with anything that is not banned in china.
This doesn't tell me anything as I don't know what is and what isn't banned in China and how that portraits into communications in BOINC.

So.
BOINC Manager.
Tools
Add Project
In the Project URL type www.google.com
Hit Next
What is the outcome here?
(This page should be blocked)

What if you use weibo.com ?

Both of these aren't BOINC projects, while Google should be blocked and Weibo shouldn't. Does either here freeze the wizard?

If neither of those really freeze the manager, then it must be something in the scheduler contacts that does this and then I'll have to ask you to post this on the Github page for BOINC, so the developers can chime in. Just tell me if you can get to https://github.com/BOINC/boinc/issues (in a browser)
ID: 100648 · Report as offensive
Richard Haselgrove
Volunteer tester
Help desk expert

Send message
Joined: 5 Oct 06
Posts: 5081
United Kingdom
Message 100650 - Posted: 8 Sep 2020, 17:41:04 UTC

In June, David Anderson announced that a BOINC client called SUNET had been launched. From what I could see then, that client appeared to be based in China, but I can't now see it from outside China.

You could try using that client instead. Please let us know how you get on.
ID: 100650 · Report as offensive
Vitalii Koshura

Send message
Joined: 29 Mar 17
Posts: 13
Germany
Message 100651 - Posted: 8 Sep 2020, 19:31:42 UTC

Try to set <network_test_url>SOME_LOCAL_URL</network_test_url> in cc_config.xml file
ID: 100651 · Report as offensive
Vitalii Koshura

Send message
Joined: 29 Mar 17
Posts: 13
Germany
Message 100652 - Posted: 8 Sep 2020, 19:33:36 UTC - in response to Message 100651.  

File will look like this:
<cc_config>
<options>
<network_test_url>SOME_LOCAL_URL</network_test_url>
</options>
</cc_config>
ID: 100652 · Report as offensive

Message boards : BOINC client : BOINC is not working

Copyright © 2024 University of California.
Permission is granted to copy, distribute and/or modify this document under the terms of the GNU Free Documentation License, Version 1.2 or any later version published by the Free Software Foundation.