Thread 'Grumbles, Glory and All Your Off Topic Discussions'

Message boards : The Lounge : Grumbles, Glory and All Your Off Topic Discussions
Message board moderation

To post messages, you must log in.

Previous · 1 . . . 117 · 118 · 119 · 120 · 121 · 122 · Next

AuthorMessage
Dr Who Fan
Avatar

Send message
Joined: 10 May 07
Posts: 1418
United States
Message 114366 - Posted: 28 Jul 2024, 21:02:23 UTC - in response to Message 114365.  

grumble ..

could they be crowdstruck?

Probably. Similar issues with one of my utilities & they had the nerve to charge me a late fee because of it.

Been on auto pay for as long as it's been available (15+ years) and this was the first time payment was "late" but not due to me...

Called talk to a customer service rep on Friday who did not want to reverse the fee. Asked for reason why, she told she "didn't have authority to reverse or change...." Asked for her supervisor, held for few minutes.

Asked supv if he had reviewed the complaint. He replied "yes and I will reverse late fee after you provide me a credit card to make payment in full because we don't have any way to retry an ACH (automated clearing house) payment once it's declined." Provided card to fulfill the payment.

Then was told I had to use their website or a mail in form to "re-subscribe" to the automated payment process because of 1 missed payment. Never any apologies from supv.

The old saying "To really mess things up requires a computer" is true.
ID: 114366 · Report as offensive     Reply Quote
robsmith
Volunteer tester
Help desk expert

Send message
Joined: 25 May 09
Posts: 1295
United Kingdom
Message 114367 - Posted: 28 Jul 2024, 21:33:16 UTC - in response to Message 114365.  
Last modified: 28 Jul 2024, 21:33:42 UTC

Could be
But why can't we talk to a humon these days, thirty minutes of butron pressing intersprsed wih hold muzak and "please hold your call is important to us". If it realy is inportant let me talk to a hunon. .. . .......
ID: 114367 · Report as offensive     Reply Quote
betreger
Volunteer tester
Help desk expert

Send message
Joined: 18 Oct 14
Posts: 1487
United States
Message 114379 - Posted: 1 Aug 2024, 21:44:32 UTC

for daze
ID: 114379 · Report as offensive     Reply Quote
ProfileJord
Volunteer tester
Help desk expert
Avatar

Send message
Joined: 29 Aug 05
Posts: 15542
Netherlands
Message 114381 - Posted: 2 Aug 2024, 0:57:18 UTC

Someone pushed over a can of green, it seems.
ID: 114381 · Report as offensive     Reply Quote
ProfileGary Charpentier
Avatar

Send message
Joined: 23 Feb 08
Posts: 2486
United States
Message 114391 - Posted: 4 Aug 2024, 5:12:56 UTC - in response to Message 114365.  

GRRRR......
2. If our payment processing center is not working properly ...
5. If circumstances beyond our control (such as, but not limited to, fire, flood, or other acts of God,
third-party systems, or interference from an outside force) prevent the proper execution of the
transaction ...
In the event your Payment is not processed for any reason ... your liability shall remain outstanding and unpaid, and you will be subject to all applicable
penalties, late fees, and interest charges assessed thereon, all of which obligations that remain your sole
responsibility.

Aholes
ID: 114391 · Report as offensive     Reply Quote
ProfileDave
Help desk expert

Send message
Joined: 28 Jun 10
Posts: 2636
United Kingdom
Message 114392 - Posted: 4 Aug 2024, 5:28:14 UTC - in response to Message 114391.  

In the event your Payment is not processed for any reason ... your liability shall remain outstanding and unpaid, and you will be subject to all applicable
penalties, late fees, and interest charges assessed thereon, all of which obligations that remain your sole
responsibility.
Not sure that condition enforcing interest payment because of their own incompetence etc would be enforceable in UK.
ID: 114392 · Report as offensive     Reply Quote
ProfileGary Charpentier
Avatar

Send message
Joined: 23 Feb 08
Posts: 2486
United States
Message 114393 - Posted: 4 Aug 2024, 5:33:05 UTC - in response to Message 114392.  

In reply to Dave's message of 4 Aug 2024:
In the event your Payment is not processed for any reason ... your liability shall remain outstanding and unpaid, and you will be subject to all applicable
penalties, late fees, and interest charges assessed thereon, all of which obligations that remain your sole
responsibility.
Not sure that condition enforcing interest payment because of their own incompetence etc would be enforceable in UK.
They are a third party payment processor, so I'd expect so.
ID: 114393 · Report as offensive     Reply Quote
betreger
Volunteer tester
Help desk expert

Send message
Joined: 18 Oct 14
Posts: 1487
United States
Message 114408 - Posted: 6 Aug 2024, 18:51:52 UTC

tu saze
ID: 114408 · Report as offensive     Reply Quote
ProfileGary Charpentier
Avatar

Send message
Joined: 23 Feb 08
Posts: 2486
United States
Message 114418 - Posted: 9 Aug 2024, 4:44:04 UTC

WTF why is Subscribe to this thread ticked by default? Don't see a preference item for it eiher.
ID: 114418 · Report as offensive     Reply Quote
Richard Haselgrove
Volunteer tester
Help desk expert

Send message
Joined: 5 Oct 06
Posts: 5121
United Kingdom
Message 114421 - Posted: 9 Aug 2024, 7:23:56 UTC - in response to Message 114418.  
Last modified: 9 Aug 2024, 7:31:59 UTC

David changed it a couple of days ago, in response to a single request from a user with no support and no discussion.

https://github.com/BOINC/boinc/pull/5735
https://github.com/BOINC/boinc/issues/4614

And he has not added a forum preference to turn it off again.
ID: 114421 · Report as offensive     Reply Quote
ProfileDave
Help desk expert

Send message
Joined: 28 Jun 10
Posts: 2636
United Kingdom
Message 114427 - Posted: 9 Aug 2024, 12:55:12 UTC - in response to Message 114421.  
Last modified: 9 Aug 2024, 12:59:38 UTC

David changed it a couple of days ago, in response to a single request from a user with no support and no discussion.
And the request, judging by the picture icon accompanying the request if from a user permanently banned from these forums under a slightly different ID.

Edit: Unsubscribe button next to "Post to Thread" button.

Edit2: Each time I post to a thread for the first time since the change, I get subscribed. David is being a pain in the proverbial!
ID: 114427 · Report as offensive     Reply Quote
Richard Haselgrove
Volunteer tester
Help desk expert

Send message
Joined: 5 Oct 06
Posts: 5121
United Kingdom
Message 114428 - Posted: 9 Aug 2024, 13:26:10 UTC - in response to Message 114427.  

David is being a pain in the proverbial!
David and Vitalii seem to be going through a phase of a mass clear-out of dusty and ignored issues - making changes in response to some, simply closing others. This one was mere 30 months old, but I've seen some responses to 7 year old issues. This morning, I had 48 unread emails in my inbox, since bedtime last night. I don't think much thinking has been going on during the process.

I posted in the PR this morning, but it had already been closed - it'll probably join the dusty, ignored, queue. I think I'd better open a new issue, to keep it in view.

In-post edit: I took off the 'subscribe' check before preview, but it's back again. And again, after refreshing the preview.
ID: 114428 · Report as offensive     Reply Quote
Richard Haselgrove
Volunteer tester
Help desk expert

Send message
Joined: 5 Oct 06
Posts: 5121
United Kingdom
Message 114429 - Posted: 9 Aug 2024, 14:42:58 UTC - in response to Message 114428.  

Done: #5746
ID: 114429 · Report as offensive     Reply Quote
Vitalii Koshura

Send message
Joined: 26 Apr 22
Posts: 6
Message 114430 - Posted: 9 Aug 2024, 14:43:55 UTC - in response to Message 114427.  
Last modified: 9 Aug 2024, 14:47:01 UTC

David is being a pain in the proverbial!

Thanks. We are trying our best
ID: 114430 · Report as offensive     Reply Quote
ProfileJord
Volunteer tester
Help desk expert
Avatar

Send message
Joined: 29 Aug 05
Posts: 15542
Netherlands
Message 114444 - Posted: 12 Aug 2024, 20:48:45 UTC

Post in threads, go to main index, scroll down and unsubscribe from threads. It's getting tedious.
ID: 114444 · Report as offensive     Reply Quote
ProfileDave
Help desk expert

Send message
Joined: 28 Jun 10
Posts: 2636
United Kingdom
Message 114446 - Posted: 13 Aug 2024, 6:12:59 UTC
Last modified: 13 Aug 2024, 6:13:50 UTC

Is this going to work its way through to projects next time they update their server code if not changed back? If so, that would be even more annoying.
Edit: Fortunately my main project has updated relatively recently and is unlikely to do so for a while.
ID: 114446 · Report as offensive     Reply Quote
Richard Haselgrove
Volunteer tester
Help desk expert

Send message
Joined: 5 Oct 06
Posts: 5121
United Kingdom
Message 114447 - Posted: 13 Aug 2024, 8:34:28 UTC - in response to Message 114446.  

In reply to Dave's message of 13 Aug 2024:
Is this going to work its way through to projects ...
Yes. And to every new project, from day 1.

And another new one they've pulled out of the hat - quote by name. OK, but it's no longer a link - you can no longer follow a convoluted thread back to the originator's original post.
ID: 114447 · Report as offensive     Reply Quote
ProfileDave
Help desk expert

Send message
Joined: 28 Jun 10
Posts: 2636
United Kingdom
Message 114448 - Posted: 13 Aug 2024, 11:43:55 UTC - in response to Message 114447.  

Yes. And to every new project, from day 1.
Good job CPDN have just upgraded in past year and a half then.
ID: 114448 · Report as offensive     Reply Quote
Richard Haselgrove
Volunteer tester
Help desk expert

Send message
Joined: 5 Oct 06
Posts: 5121
United Kingdom
Message 114449 - Posted: 13 Aug 2024, 12:48:52 UTC - in response to Message 114448.  

And that was prompted by a special bugfix requested on behalf of CPDN (work allocation for MT tasks). We put in the request, BOINC coded it, LHC dev applied it for testing, and CPDN deployed it. That's the way it should be done.

But this last one is a real doozie. It was suggested, eight and a half years ago, by a single user in #1496. That user has never used GitHub, before or since. I have searched for the username both here and at SETI, and nothing comes up. I've also searched at BOINC Combined Statistics, and he doesn't show up there either (though that search would exclude people who keep their machines anonymous, or haven't permitted data export under GDPR).

In implementing the code in #5715, David has dumbed it down even further, by making it a datestamp instead of timestamp - could be ambiguous. And while I'm typing, it's telling me that I'm "Replying to message 114448", not "Replying to Dave".

I suppose I should report this one too, but since I've had no reaction to my previous one except Vitalii's one-liner, I can't be bothered. Maybe in eight and a half years?
ID: 114449 · Report as offensive     Reply Quote
Richard Haselgrove
Volunteer tester
Help desk expert

Send message
Joined: 5 Oct 06
Posts: 5121
United Kingdom
Message 114450 - Posted: 13 Aug 2024, 12:55:37 UTC

Actually, to be fair - now that I've fully woken up, I can see that "... - in response to Message 114446." is still visible and clickable at the end of the message header - that's good enough. It's just been removed from the body of the message.
ID: 114450 · Report as offensive     Reply Quote
Previous · 1 . . . 117 · 118 · 119 · 120 · 121 · 122 · Next

Message boards : The Lounge : Grumbles, Glory and All Your Off Topic Discussions

Copyright © 2024 University of California.
Permission is granted to copy, distribute and/or modify this document under the terms of the GNU Free Documentation License, Version 1.2 or any later version published by the Free Software Foundation.