BOINC on new PC says "GPU Missing waiting to run"

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Richard238

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Message 94917 - Posted: 13 Jan 2020, 15:05:28 UTC

Just shifted BOINC over to new PC and noticed it's not processing.


* Which BOINC version you run (See Help->About BOINC in BOINC Manager). We'd just like the version number, please: for instance v7.8.2
7.14.2 (x64)

* What your problem is exactly, write it out in as much detail as you can.
Transferred BOINC to new PC. BOINC stuck at "GPU Missing waiting to run"



* What you have done so far to try to remedy the problem.
Powered PC off/on, trawled forums etc.
Changed Activity setting to "Use GPU Always"


* If applicable, the project(s) that you have the problems with and if they have multiple applications, which ones give you problems.
SETI@home v8

* Post the first 40 - 100 lines from your BOINC Event Log (CTRL+SHIFT+E), including it showing what your BOINC is doing, which project tasks it is running.
Log reads:
13/01/2020 14:44:47 | | Processor: 6 GenuineIntel Intel(R) Core(TM) i5-9400F CPU @ 2.90GHz [Family 6 Model 158 Stepping 10]
13/01/2020 14:44:47 | | Processor features: fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss htt tm pni ssse3 fma cx16 sse4_1 sse4_2 movebe popcnt aes f16c rdrandsyscall nx lm avx avx2 vmx tm2 pbe fsgsbase bmi1 smep bmi2
13/01/2020 14:44:47 | | OS: Microsoft Windows 10: Core x64 Edition, (10.00.18363.00)
13/01/2020 14:44:47 | | Memory: 7.94 GB physical, 9.82 GB virtual
13/01/2020 14:44:47 | | Disk: 943.72 GB total, 873.56 GB free
13/01/2020 14:44:47 | | Local time is UTC +0 hours
13/01/2020 14:44:47 | | No WSL found.
13/01/2020 14:44:47 | SETI@home | URL http://setiathome.berkeley.edu/; Computer ID 7176942; resource share 100
13/01/2020 14:44:47 | The Lattice Project | URL http://boinc.umiacs.umd.edu/; Computer ID 133018; resource share 100
13/01/2020 14:44:47 | | No general preferences found - using defaults
13/01/2020 14:44:47 | | Reading preferences override file
13/01/2020 14:44:47 | | Preferences:
13/01/2020 14:44:47 | | max memory usage when active: 4065.40 MB
13/01/2020 14:44:47 | | max memory usage when idle: 7317.71 MB
13/01/2020 14:44:47 | | max disk usage: 100.00 GB
13/01/2020 14:44:47 | | don't compute while active
13/01/2020 14:44:47 | | don't use GPU while active
13/01/2020 14:44:47 | | suspend work if non-BOINC CPU load exceeds 25%
13/01/2020 14:44:47 | | (to change preferences, visit a project web site or select Preferences in the Manager)
13/01/2020 14:44:47 | | Setting up project and slot directories
13/01/2020 14:44:47 | | Checking active tasks
13/01/2020 14:44:47 | | Setting up GUI RPC socket
13/01/2020 14:44:47 | | Checking presence of 444 project files
13/01/2020 14:44:47 | | Suspending computation - computer is in use
13/01/2020 14:44:47 | | Suspending network activity - computer is in use
13/01/2020 14:44:48 | | Resuming network activity
13/01/2020 14:44:49 | The Lattice Project | Fetching scheduler list
13/01/2020 14:44:51 | | Suspending computation - computer is in use
13/01/2020 14:44:51 | | Suspending network activity - computer is in use
13/01/2020 14:44:52 | | Resuming computation
13/01/2020 14:44:52 | | Resuming network activity
13/01/2020 14:44:55 | SETI@home | Sending scheduler request: To report completed tasks.
13/01/2020 14:44:55 | SETI@home | Reporting 2 completed tasks
13/01/2020 14:44:55 | SETI@home | Requesting new tasks for CPU
13/01/2020 14:44:57 | | Suspending computation - CPU is busy
13/01/2020 14:44:57 | SETI@home | Scheduler request completed: got 1 new tasks
13/01/2020 14:44:59 | SETI@home | Started download of blc35_2bit_guppi_58691_80275_HIP78049_0093.32091.0.21.44.99.vlar
13/01/2020 14:45:02 | SETI@home | Finished download of blc35_2bit_guppi_58691_80275_HIP78049_0093.32091.0.21.44.99.vlar
13/01/2020 14:45:08 | | Resuming computation
13/01/2020 14:45:14 | | Suspending computation - computer is in use
13/01/2020 14:45:14 | | Suspending network activity - computer is in use
13/01/2020 14:45:28 | | Resuming computation
13/01/2020 14:45:28 | | Resuming network activity
13/01/2020 14:45:28 | | Project communication failed: attempting access to reference site
13/01/2020 14:45:30 | | Internet access OK - project servers may be temporarily down.
13/01/2020 14:45:40 | | Suspending computation - computer is in use
13/01/2020 14:45:40 | | Suspending network activity - computer is in use
13/01/2020 14:45:43 | | Resuming computation
13/01/2020 14:45:43 | | Resuming network activity
13/01/2020 14:45:45 | | Suspending computation - computer is in use
13/01/2020 14:45:45 | | Suspending network activity - computer is in use
13/01/2020 14:45:48 | | Resuming computation
13/01/2020 14:45:48 | | Resuming network activity
13/01/2020 14:45:50 | | Suspending computation - computer is in use
13/01/2020 14:45:50 | | Suspending network activity - computer is in use
13/01/2020 14:45:54 | | Resuming computation
13/01/2020 14:45:54 | | Resuming network activity




• the CPU brand and model
Intel i5-9400F 2.90GHz

• the GPU brand and model
NVIDIA GeForce GTX 1660 Ti

• the driver version(s) you have installed
26.21.14.4166

• the operating system that you use
Windows 10 Home x64
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Profile Jord
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Message 94920 - Posted: 13 Jan 2020, 16:29:03 UTC - in response to Message 94917.  
Last modified: 13 Jan 2020, 16:31:56 UTC

Did you install the GPU drivers or did you allow Windows to do so?
Try installing drivers from the manufacturer's website, https://www.nvidia.com/Download/index.aspx?lang=en-us and do heed the warning over at Seti about the problem with drivers 436.xx and higher: https://setiathome.berkeley.edu/forum_thread.php?id=84694 and so that you install drivers from before that time if you want to use the GPU at that project.

Also, you didn't by chance install BOINC as a service? It'll show "Running as a daemon" in the event log then, prior to where you started your log above. If you did, you'll have to uninstall it, reinstall it, then in the third screen of the installer click Advanced and uncheck "Service install" before continuing installation. The service install makes it that BOINC runs in a limited account, which cannot read the drivers installed by your account, thus it runs with the default Windows ones which lack exotics like CUDA and OpenCL.
Please do not private message me for tech support, these will be ignored!
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Richard238

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Message 95001 - Posted: 14 Jan 2020, 16:40:30 UTC - in response to Message 94920.  

PC was built be a reputable independent IT shop, so I'd like to think they installed the GFX drivers from NVIDIA.
Latest drivers go beyond the 436.XX threshold, so I'll not be going there for a while!

BOINC not running as daemon, and log shows it running under my login.

Thank you for your help.
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Profile Jord
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Message 95002 - Posted: 14 Jan 2020, 16:53:11 UTC - in response to Message 95001.  

PC was built be a reputable independent IT shop, so I'd like to think they installed the GFX drivers from NVIDIA.
The trouble is, if one doesn't tell Windows to stop automatically installing newer (and in its opinion better) drivers, then just one Windows Update can already have installed newer drivers for you. So turn off automatic driver updates, see https://www.windowscentral.com/how-stop-updates-installing-automatically-windows-10 on how to do so (using the group policy editor!)
Please do not private message me for tech support, these will be ignored!
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Richard Haselgrove
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Message 95003 - Posted: 14 Jan 2020, 16:57:21 UTC - in response to Message 95001.  

In the Event Log, immediately below your login, but above the processor line you've shown us already, there should be one or more lines about GPUs.

It might be 'No usable GPUs found', or it might show the details of the GPUs it has found. Which have you got?
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robsmith
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Message 95005 - Posted: 14 Jan 2020, 17:03:42 UTC

Driver version 26.21.14.4166 translates to 441.66 - which is in the "danger zone".
Run something GPU-Z to see if the "CUDA" and "OpenCL" components have ben installed - if not then you have Windows provided drivers, which are lacking those required features. Since you are running Windows 10 HOME you will have to turn off the auto-driver update before removing the existing drivers, and replacing them with the older , complete ones from the nVidia site - look for the "older" or "archived" drivers section and then version 436.xx (they keep re-arranging the site just to keep us amused). There are various tools which will do the driver removal and turn off the auto-update - One of them is "DDU" (https://www.wagnardsoft.com/), but there are others around which do the job, there is a guide on their website so have a read before doing anything.
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Message 95007 - Posted: 14 Jan 2020, 17:08:15 UTC - in response to Message 95005.  
Last modified: 14 Jan 2020, 20:31:06 UTC

Since you are running Windows 10 HOME you will have to turn off the auto-driver update before removing the existing drivers
???
One thing I do know about Windows 10 is that the Home version doesn't allow turning off of driver updates, or any updates whatsoever.
But then, OPs version is 13/01/2020 14:44:47 | | OS: Microsoft Windows 10: Core x64 Edition so it doesn't matter, OP can if they want to follow the advice on how to do so I have given.

Edit: I always forget that the expensive sounding name Core is just a Home version with even less functionality.
Please do not private message me for tech support, these will be ignored!
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robsmith
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Message 95030 - Posted: 14 Jan 2020, 18:53:48 UTC

There is a way of doing it, but I can't see the post on SETI just now as the servers are down for their weekly outrage....
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Richard238

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Message 95142 - Posted: 15 Jan 2020, 16:44:35 UTC - in response to Message 95003.  

Is this the GPU info you're looking for?


14/01/2020 16:31:52 |  | CUDA: NVIDIA GPU 0: GeForce GTX 1660 Ti (driver version 441.66, CUDA version 10.2, compute capability 7.5, 4096MB, 3556MB available, 5437 GFLOPS peak)
14/01/2020 16:31:52 |  | OpenCL: NVIDIA GPU 0: GeForce GTX 1660 Ti (driver version 441.66, device version OpenCL 1.2 CUDA, 6144MB, 3556MB available, 5437 GFLOPS peak)



Thank you.
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Richard Haselgrove
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Message 95150 - Posted: 15 Jan 2020, 19:00:47 UTC - in response to Message 95142.  

Well, that's exactly what it should look like. That would normally be ready to compute under BOINC, but for the pesky problem with the OpenCL part of driver version 441.66, as previously discussed.
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Message boards : GPUs : BOINC on new PC says "GPU Missing waiting to run"

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