won't allow sign up

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Captain Quack
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Joined: 7 Sep 19
Posts: 1
United States
Message 92729 - Posted: 7 Sep 2019, 20:32:32 UTC

version 7.14.2
windows 7
Climateprediction.net

My wife wants to run BOINC on her desktop and no matter what email address/password we use it will just not accept registration. Always says bad username/password. Tried it through the BAM page. Takes the data. Hit register and nothing happens. No email. Checked the spam and junk. We've tried two different email addresses and three passwords and nothing. It just won't let her do it. We picked a project..Checked to make sure she wasn't already signed up using the reset password (no such email). I didn't have any problems setting up my account a hour earlier on a different desktop machine.

anyone have any ideas?

thank you in advance.

Frustrated Captain Quack
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Profile Jord
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Joined: 29 Aug 05
Posts: 15477
Netherlands
Message 92730 - Posted: 8 Sep 2019, 1:41:30 UTC - in response to Message 92729.  
Last modified: 8 Sep 2019, 1:50:45 UTC

If this is for climateprediction.net specifically, they have just updated their server software to a newer version and are still finding all kinds of bugs.

I will forward this thread to their main administrator.

Can you in the mean time tell what username you're trying to register and check there's no weird characters in the email?
Edit: the other day I had to sign in again on these forums as my cookie expired, and on logging in the forums answered bad password, but logged me in anyway.
So please check if you can log in with one of those email addresses and their passwords.

And can you private message me the email addresses used so I can send them to the admin at CPDN?
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Profile Dave
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Joined: 28 Jun 10
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United Kingdom
Message 92740 - Posted: 8 Sep 2019, 19:17:15 UTC
Last modified: 8 Sep 2019, 19:51:40 UTC

Just tried signing up via both Windows and Linux. Both allowed signing up with a new account directly with CPDN. I have never used BAM so can't comment on that aspect of it.
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Profile Jord
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Message 92745 - Posted: 9 Sep 2019, 10:13:32 UTC - in response to Message 92729.  

The admin at CPDN is asking that you try again. He found a bug in the sign-up procedure that he fixed. Your email addresses should work now.
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Message boards : Questions and problems : won't allow sign up

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