green screen death when using my GPU no message computer then crashes.

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Profile Byron Leigh Hatch @ team Carl Sagan
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Message 91686 - Posted: 2 Jun 2019, 10:11:18 UTC

BOINC 7.14.2 not installed as sevrice.
Window 10 pro
Version 1809
OS build 1773.437
Quadro K4200 (4095MB) driver: 391.25

hi everyone

my problem:
this computer:
https://setiathome.berkeley.edu/show_host_detail.php?hostid=8546966
works just fine - using only the CPU,
but when i enable the GPU --- 4 to 5 minuets latter --- I get the blue of screen death - with no message. so i have disabled the GPU

my other computer:
https://setiathome.berkeley.edu/show_host_detail.php?hostid=8311571
works fine using GPU and CPU together:
- under the drop down menue in BOINC - under Activity - i have choosen:
- Run always.
- Use GPU always
- Network activity always.

Both my computers are attached to 38 different BOINC projects - each BOINC project gets approx. 2.74% of the, computers resource share. i use Local based Computing preferences - for both my computers - rather than web-based prefs.

What i have done so far to try to remedy the problem?

i think that you Long time Help desk experts who know me --- and know that my computer skils are not that great :(
so i have been a little hesitant to make any changes to my computer.
i remember seeing a thread about this --- but i can't remember where,
so i have mainly been doing Google searches to try to find that thread -- and find other info re GPU BSOD -- but to no avail.

2019-06-02 02:03:53 | | Starting BOINC client version 7.14.2 for windows_x86_64
2019-06-02 02:03:53 | | log flags: file_xfer, sched_ops, task
2019-06-02 02:03:53 | | Libraries: libcurl/7.47.1 OpenSSL/1.0.2g zlib/1.2.8
2019-06-02 02:03:53 | | Data directory: C:\ProgramData\BOINC
2019-06-02 02:03:53 | | Running under account Byron
2019-06-02 02:03:54 | | CUDA: NVIDIA GPU 0: Quadro K4200 (driver version 391.25, CUDA version 9.1, compute capability 3.0, 4096MB, 3412MB available, 2107 GFLOPS peak)
2019-06-02 02:03:54 | | Host name: DESKTOP-T896VNE
2019-06-02 02:03:54 | | Processor: 48 GenuineIntel Intel(R) Xeon(R) CPU E5-2687W v4 @ 3.00GHz [Family 6 Model 79 Stepping 1]
2019-06-02 02:03:54 | | Processor features: fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss htt tm pni ssse3 fma cx16 sse4_1 sse4_2 movebe popcnt aes f16c rdrandsyscall nx lm avx avx2 vmx smx tm2 dca pbe fsgsbase bmi1 hle smep bmi2
2019-06-02 02:03:54 | | OS: Microsoft Windows 10: x64 Edition, (10.00.17763.00)
2019-06-02 02:03:54 | | Memory: 255.92 GB physical, 293.92 GB virtual
2019-06-02 02:03:54 | | Disk: 3.64 TB total, 3.43 TB free
2019-06-02 02:03:54 | | Local time is UTC -7 hours
2019-06-02 02:03:54 | | No WSL found.
2019-06-02 02:03:54 | | VirtualBox version: 5.2.8
2019-06-02 02:03:54 | Amicable Numbers | URL https://sech.me/boinc/Amicable/; Computer ID 74650; resource share 100
2019-06-02 02:03:54 | Asteroids@home | URL http://asteroidsathome.net/boinc/; Computer ID 610108; resource share 100
2019-06-02 02:03:54 | BOINC@TACC | URL https://boinc.tacc.utexas.edu/; Computer ID 1253; resource share 100
2019-06-02 02:03:54 | CAS@home | URL http://casathome.ihep.ac.cn/; Computer ID 85943; resource share 100
2019-06-02 02:03:54 | Citizen Science Grid | URL https://csgrid.org/csg/; Computer ID 101332; resource share 100
2019-06-02 02:03:54 | climateprediction.net | URL https://climateprediction.net/; Computer ID 1485364; resource share 100
2019-06-02 02:03:54 | collatz | URL https://boinc.thesonntags.com/collatz/; Computer ID 850770; resource share 100
2019-06-02 02:03:54 | Cosmology@Home | URL http://www.cosmologyathome.org/; Computer ID 390274; resource share 100
2019-06-02 02:03:54 | dbnupperbound | URL http://anthgrid.com/dbnupperbound/; Computer ID 2560; resource share 100
2019-06-02 02:03:54 | DENIS@Home | URL http://denis.usj.es/denisathome/; Computer ID 194331; resource share 100
2019-06-02 02:03:54 | Distributed Hardware Evolution Project | URL http://dhep.ga/boinc/; Computer ID 20890; resource share 100
2019-06-02 02:03:54 | Einstein@Home | URL http://einstein.phys.uwm.edu/; Computer ID 12778673; resource share 100
2019-06-02 02:03:54 | Enigma@Home | URL http://www.enigmaathome.net/; Computer ID 265096; resource share 100
2019-06-02 02:03:54 | Gerasim@home | URL http://gerasim.boinc.ru/; Computer ID 44545; resource share 100
2019-06-02 02:03:54 | GPUGRID | URL http://www.gpugrid.net/; Computer ID 505600; resource share 100
2019-06-02 02:03:54 | latinsquares | URL https://boinc.multi-pool.info/latinsquares/; Computer ID 76889; resource share 100
2019-06-02 02:03:54 | LHC@home | URL https://lhcathome.cern.ch/lhcathome/; Computer ID 10595990; resource share 100
2019-06-02 02:03:54 | Milkyway@Home | URL http://milkyway.cs.rpi.edu/milkyway/; Computer ID 804729; resource share 100
2019-06-02 02:03:54 | MindModeling@Beta | URL http://mindmodeling.org/; Computer ID 125245; resource share 100
2019-06-02 02:03:54 | Moo! Wrapper | URL http://moowrap.net/; Computer ID 1273607; resource share 100
2019-06-02 02:03:54 | nanoHUB_at_home | URL https://boinc.nanohub.org/nanoHUB_at_home/; Computer ID 1886; resource share 100
2019-06-02 02:03:54 | NFS@Home | URL http://escatter11.fullerton.edu/nfs/; Computer ID 7062417; resource share 100
2019-06-02 02:03:54 | NumberFields@home | URL http://numberfields.asu.edu/NumberFields/; Computer ID 1582195; resource share 100
2019-06-02 02:03:54 | odlk | URL https://boinc.progger.info/odlk/; Computer ID 7585; resource share 100
2019-06-02 02:03:54 | primaboinca | URL http://www.primaboinca.com/; Computer ID 41430; resource share 100
2019-06-02 02:03:54 | PrimeGrid | URL http://www.primegrid.com/; Computer ID 967111; resource share 100
2019-06-02 02:03:54 | Quake-Catcher Network | URL http://quakecatcher.net/sensor/; Computer ID 82252; resource share 100
2019-06-02 02:03:54 | Rake search of diagonal Latin squares | URL https://rake.boincfast.ru/rakesearch/; Computer ID 7921; resource share 100
2019-06-02 02:03:54 | RNA World | URL http://www.rnaworld.de/rnaworld/; Computer ID 77089; resource share 100
2019-06-02 02:03:54 | Rosetta@home | URL http://boinc.bakerlab.org/rosetta/; Computer ID 3401390; resource share 100
2019-06-02 02:03:54 | SETI@home | URL http://setiathome.berkeley.edu/; Computer ID 8546966; resource share 100
2019-06-02 02:03:54 | SETI@home Beta Test | URL http://setiweb.ssl.berkeley.edu/beta/; Computer ID 87872; resource share 100
2019-06-02 02:03:54 | Universe@Home | URL https://universeathome.pl/universe/; Computer ID 525520; resource share 100
2019-06-02 02:03:54 | World Community Grid | URL http://www.worldcommunitygrid.org/; Computer ID 5491438; resource share 100
2019-06-02 02:03:54 | WUProp@Home | URL http://wuprop.boinc-af.org/; Computer ID 151010; resource share 100
2019-06-02 02:03:54 | XANSONS for COD | URL http://xansons4cod.com/xansons4cod/; Computer ID 9067; resource share 100
2019-06-02 02:03:54 | yoyo@home | URL http://www.rechenkraft.net/yoyo/; Computer ID 460446; resource share 100
2019-06-02 02:03:54 | SETI@home | General prefs: from SETI@home (last modified 01-Jun-2019 13:14:49)
2019-06-02 02:03:54 | SETI@home | Computer location: home
2019-06-02 02:03:54 | | General prefs: using separate prefs for home
2019-06-02 02:03:54 | | Reading preferences override file
2019-06-02 02:03:54 | | Preferences:
2019-06-02 02:03:54 | | max memory usage when active: 262064.41 MB
2019-06-02 02:03:54 | | max memory usage when idle: 262064.41 MB
2019-06-02 02:03:55 | | max disk usage: 3538.53 GB
2019-06-02 02:03:55 | | don't use GPU while active
2019-06-02 02:03:55 | | suspend work if non-BOINC CPU load exceeds 25%
2019-06-02 02:03:55 | | (to change preferences, visit a project web site or select Preferences in the Manager)
2019-06-02 02:03:55 | | Setting up project and slot directories
2019-06-02 02:03:55 | | Checking active tasks
2019-06-02 02:03:55 | SETI@home Beta Test | [error] no project URL in task state file
2019-06-02 02:03:55 | PrimeGrid | Task llrCUL_315873361_0 is 0.86 days overdue; you may not get credit for it. Consider aborting it.
2019-06-02 02:03:55 | | Setting up GUI RPC socket
2019-06-02 02:03:55 | | Checking presence of 842 project files
2019-06-02 02:03:55 | | Suspending GPU computation - user request
2019-06-02 02:03:55 | Universe@Home | Started upload of universe_bh2_180328_260_7136367864_20000_1-999999_375100_0_r225649783_0
2019-06-02 02:03:55 | Universe@Home | Started upload of universe_bh2_180328_260_7136367864_20000_1-999999_375100_0_r225649783_1
2019-06-02 02:03:56 | dbnupperbound | Fetching scheduler list
2019-06-02 02:03:58 | Universe@Home | Finished upload of universe_bh2_180328_260_7136367864_20000_1-999999_375100_0_r225649783_1
2019-06-02 02:03:58 | Universe@Home | Started upload of universe_bh2_180328_260_7136367864_20000_1-999999_375100_0_r225649783_2
2019-06-02 02:03:59 | Universe@Home | Finished upload of universe_bh2_180328_260_7136367864_20000_1-999999_375100_0_r225649783_0
2019-06-02 02:03:59 | Universe@Home | Finished upload of universe_bh2_180328_260_7136367864_20000_1-999999_375100_0_r225649783_2
2019-06-02 02:03:59 | Universe@Home | Started upload of universe_bh2_180328_260_7136367864_20000_1-999999_375100_0_r225649783_3
2019-06-02 02:03:59 | Universe@Home | Started upload of universe_bh2_180328_260_7136367864_20000_1-999999_375100_0_r225649783_4
2019-06-02 02:04:00 | Universe@Home | Finished upload of universe_bh2_180328_260_7136367864_20000_1-999999_375100_0_r225649783_3
2019-06-02 02:04:00 | Universe@Home | Finished upload of universe_bh2_180328_260_7136367864_20000_1-999999_375100_0_r225649783_4
2019-06-02 02:04:00 | Universe@Home | Started upload of universe_bh2_180328_260_7136367864_20000_1-999999_375100_0_r225649783_5
2019-06-02 02:04:01 | Universe@Home | Finished upload of universe_bh2_180328_260_7136367864_20000_1-999999_375100_0_r225649783_5
2019-06-02 02:04:23 | MindModeling@Beta | Fetching scheduler list
2019-06-02 02:04:26 | MindModeling@Beta | [error] No scheduler URLs found in master file
2019-06-02 02:04:29 | | Project communication failed: attempting access to reference site
2019-06-02 02:04:31 | | Internet access OK - project servers may be temporarily down.
2019-06-02 02:04:32 | GPUGRID | Sending scheduler request: Requested by project.
2019-06-02 02:04:32 | GPUGRID | Not requesting tasks: don't need (CPU: job cache full; NVIDIA GPU: not highest priority project)
2019-06-02 02:04:35 | GPUGRID | Scheduler request completed
2019-06-02 02:04:40 | WUProp@Home | Sending scheduler request: Requested by project.
2019-06-02 02:04:40 | WUProp@Home | Not requesting tasks: non CPU intensive
2019-06-02 02:04:42 | WUProp@Home | Scheduler request completed
2019-06-02 02:04:45 | Cosmology@Home | Task camb_boinc2docker_18495_1559167939.776974_0 postponed for 86400 seconds: Detection of VM Hypervisor failed.
2019-06-02 02:04:48 | climateprediction.net | Sending scheduler request: To send trickle-up message.
2019-06-02 02:04:48 | climateprediction.net | Reporting 1 completed tasks
2019-06-02 02:04:48 | climateprediction.net | Not requesting tasks: don't need (CPU: job cache full; NVIDIA GPU: not highest priority project)
2019-06-02 02:04:50 | climateprediction.net | Scheduler request failed: Couldn't connect to server
2019-06-02 02:04:51 | | Project communication failed: attempting access to reference site
2019-06-02 02:04:52 | | Internet access OK - project servers may be temporarily down.
2019-06-02 02:04:56 | primaboinca | Sending scheduler request: To report completed tasks.
2019-06-02 02:04:56 | primaboinca | Reporting 3 completed tasks
2019-06-02 02:04:56 | primaboinca | Not requesting tasks: don't need (CPU: job cache full; NVIDIA GPU: not highest priority project)

please excuse me for this long post,
any guidence, sugestions, advice, would be greatly appreciated,
to point me in the right direction,
Best Wishes,
Byron.
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Richard Haselgrove
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Message 91687 - Posted: 2 Jun 2019, 12:05:51 UTC

"4 to 5 minutes" sounds like the timescale for a thermal problem - dusty, stuck, or failed fan, perhaps. Take the lid off and give it a careful, but thorough, inspection and hoovering.

BSODs usually display a 'STOP' number, with sometimes an English translation as well. Those might be helpful.
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Message 91688 - Posted: 2 Jun 2019, 12:23:11 UTC

Download and install Bluescreenview from https://www.nirsoft.net/utils/blue_screen_view.html and it'll tell you what the last BSOD said.
Jord
Please do not private message me for tech support. Use the forums for that. Tech PMs will be ignored!
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Profile Byron Leigh Hatch @ team Carl Sagan
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Message 91690 - Posted: 3 Jun 2019, 17:08:11 UTC

update
still no joy :(
@ Jord and @ Richard ….. I did DL that program, hmm, can't seem to get it to work?
GPU did worked on BOINC 7.14.2 for One hour, then computer crashed,
BTW when computer Crashes,
it has always been either purple or red or white or yellow and of course blue screen of death, with no message on screen.
so I disabled GPU in BOINC, CPU in BOINC works fine.
I got a message from window to check HD for errors,
so I let that windows HD error tool do its thing ….. seem to fix errors.
and i stay away from those Registry cleaning tools,
I never go near Registry.
that's like open heart surgery, one small miss step and the computer is dead forever.

@ Richard, yep computer full of dust bunnies,
so with my canned compressed air, i cleaned air cleaned out dust bunnies,
care full to use my wrist strap to ground my self. no static electricity.

thanks guys …..other suggestion maybe ___ :) ?
should I try reinstalling Windows 10?

or ….. ?
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Bill
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Message 91693 - Posted: 3 Jun 2019, 20:45:01 UTC - in response to Message 91690.  

Byron-

Glad to hear the bunnies are evicted. Are the fans spinning on the GPU? I didn't see any mention of that.
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Message 91694 - Posted: 3 Jun 2019, 22:57:48 UTC - in response to Message 91693.  

hi Bill.
Good point, I will check that out. Just got home.
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Message 91701 - Posted: 4 Jun 2019, 13:35:49 UTC

Also the CPU and any case fans. I see Universe tasks being worked on in the log. Something like MSI AB, GPU-Z or HWMonitor can monitor the temps.
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Message 91702 - Posted: 4 Jun 2019, 15:12:28 UTC
Last modified: 4 Jun 2019, 15:21:13 UTC

@ Jord @ Richard @ Bill @ mmonnin ….. thank you for your posts :) ….. any guidance, suggestions, advice, would be greatly appreciated ….. from anyone :)

Re: BlueScreenView … I'm not sure which one to DL so ….. which of 1, 2, or 3 do you recommend i DL?

1) - Download BlueScreenView (in Zip file)
2) - Download BlueScreenView with full install/uninstall support
3) - Download BlueScreenView 64-bit (in Zip file)

https://www.nirsoft.net/utils/blue_screen_view.html
https://windowsreport.com/purple-screen-of-death/

also: how do i know or how can I tell ….. if my fans are spinning on my NVIDIA Quadro K4200 (4095MB) driver: 391.25 ???

@ mmonnin,
thank you for your post. ….. I hadn't though about an app to monitor GUP and CUO temps. I will do a search.

so i did search:

Search Results
Web results

Best software to monitor your CPU and GPU temperatures Tom Hardware
https://forums.tomshardware.com/.../best-software-to-monitor-my-cpu-and-gpu-tempe...
https://forums.tomshardware.com/threads/best-software-to-monitor-my-cpu-and-gpu-temperatures.3041374/
Jun 1, 2017 - 11 posts - ?4 authors
Greetings, Which CPU and GPU temperature monitoring software do you guys recommend? ….. So CPU-Z is not really used anymore? .... and HwMonitor ... I also use MSI AB to change my GFX Card's fan curve and can use it ...

Keep CPU and GPU low 80s max while gaming. I like afterburner as you can mess with the fan profile if you want lower temps for your gpu or slow fans down to make it quiter if you wish.

https://forums.tomshardware.com/threads/gpu-works-but-fans-arent-spinning.2267547/

NVIDIA Quadro K4200 (4095MB) driver: 391.25
screen shot of my video card

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Message 91703 - Posted: 4 Jun 2019, 15:20:39 UTC - in response to Message 91702.  

how do i know or how can I tell ….. if my fans are spinning on my NVIDIA Quadro K4200 (4095MB) driver: 391.25 ???
Cut a narrow strip of stiff paper, and push it gently through the ventilation slots in the cover while the machine is running.

If the fan's spinning, you'll hear the blades hit the paper, and you ears will give you an idea of how fast it's running. If all you hear is the sound of silence, either you've picked the wrong ventilation slot, or the fan has stopped.
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Message 91704 - Posted: 4 Jun 2019, 15:27:12 UTC - in response to Message 91703.  
Last modified: 4 Jun 2019, 16:09:35 UTC

thank you Richard, I will do that, I have to go to dentist, so I will update any new developments, in 4 to 5 hours from now.
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Message 91720 - Posted: 5 Jun 2019, 15:15:16 UTC

fans are spinning on my NVIDIA Quadro K4200 (4095MB) driver: 391.25 --- when I enable GPU in BOINC 7.14 still crashes BSOD :(
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Message 91721 - Posted: 5 Jun 2019, 15:49:34 UTC - in response to Message 91720.  

fans are spinning on my NVIDIA Quadro K4200

That card is probably several years old by now. I use mine 24/7, and they usually die in 3 years or so. Try another card.
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Message 91737 - Posted: 6 Jun 2019, 0:52:07 UTC - in response to Message 91720.  

fans are spinning on my NVIDIA Quadro K4200 (4095MB) driver: 391.25 --- when I enable GPU in BOINC 7.14 still crashes BSOD :(
Ok, that is positive at least. Did you download a program to monitor GPU temperature? I'm a fan of HWinfo. Run one of those types of programs and get your GPU temp reading. I'm curious what it is before running boinc and what temperature it gets up to before you get BSOD.
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Message 91749 - Posted: 7 Jun 2019, 5:15:39 UTC - in response to Message 91737.  
Last modified: 7 Jun 2019, 5:32:36 UTC

fans are spinning on my NVIDIA Quadro K4200 (4095MB) driver: 391.25 --- when I enable GPU in BOINC 7.14.2 still crashes BSOD :(
Ok, that is positive at least. Did you download a program to monitor GPU temperature? I'm a fan of HWinfo. Run one of those types of programs and get your GPU temp reading. I'm curious what it is before running boinc and what temperature it gets up to before you get BSOD.


Windows 10 pro x 64
BOINC 7.14.2
VirtualBox version: 5.2.8


hi Jord, Bill and everone.

i downloaded Lansweeper is that the same as HWinfo?

https://www.hwinfo.com/

here are 3 screen shots



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Message 91751 - Posted: 7 Jun 2019, 12:37:47 UTC - in response to Message 91749.  

No it is not. I think you clicked on the orange "free download" button. Why that is wedged in there I'm not sure. Try hovering your mouse immediately below to the green "Download for Free", and then click on one of the blue links when the green button rolls down into a blue window (best way I could describe it).
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Message 91752 - Posted: 7 Jun 2019, 12:49:15 UTC - in response to Message 91751.  

Why that is wedged in there I'm not sure.
Advertising. Usually the advertiser's (interpolated) download button is larger, more prominent and more eye-catching than the download product that brought you to the page in the first place.

They cause vastly more problems than they ever cure, and you need to exercise care only to download the product you really want.

Has anyone successfully used adblockers against this curse?
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Message 91753 - Posted: 7 Jun 2019, 13:01:26 UTC - in response to Message 91752.  
Last modified: 7 Jun 2019, 13:03:48 UTC

Has anyone successfully used adblockers against this curse?
I don't see an orange button. Am using uMatrix as script blocker and uBlock Origin for adblocker, and I think that as long as I don't allow the 28 scripts & 4 page requests that want to run to continue to do so, that I won't be bothered with the orange ad button either. :)
Jord
Please do not private message me for tech support. Use the forums for that. Tech PMs will be ignored!
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Message 91755 - Posted: 7 Jun 2019, 17:34:31 UTC

what does the big red circle with the X in the circle in the center pane haft way down mean?
NVIDIA SLI Status Not Present

the
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Message 91756 - Posted: 7 Jun 2019, 17:45:07 UTC

finally I think i got the right one? ... i uninstalled that Lansweeper and installed HWinfo from this web page:

https://www.fosshub.com/HWiNFO.html

fans are spinning on my NVIDIA Quadro K4200 (4095MB) driver: 391.25 --- when I enable GPU in BOINC 7.14.2 still crashes BSOD :(
Ok, that is positive at least. Did you download a program to monitor GPU temperature? I'm a fan of HWinfo. Run one of those types of programs and get your GPU temp reading. I'm curious what it is before running boinc and what temperature it gets up to before you get BSOD.

No it is not. I think you clicked on the orange "free download" button. Why that is wedged in there I'm not sure. Try hovering your mouse immediately below to the green "Download for Free", and then click on one of the blue links when the green button rolls down into a blue window (best way I could describe it).

Windows 10 pro x 64
BOINC 7.14.2
VirtualBox version: 5.2.8

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Message 91757 - Posted: 7 Jun 2019, 17:46:11 UTC - in response to Message 91755.  

From Wikipedia:

Scalable Link Interface (SLI) is a brand name for a multi-GPU technology developed by Nvidia for linking two or more video cards together to produce a single output.
If you have two (or sometimes even more) identical NVidia GPUs, you can hook them together to form the equivalent of one big GPU.

That doesn't help with the work we do in BOINC: BOINC will still see you as having multiple smaller cards, and will use them independently. It's probably better not to have the SLI link present for our sort of work.
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Message boards : Questions and problems : green screen death when using my GPU no message computer then crashes.

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