GPU is missing in Boinc after service

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Joshua Nicoll

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Joined: 7 Jul 16
Posts: 11
Ireland
Message 70739 - Posted: 7 Jul 2016, 6:26:30 UTC

I have a Radeon HD 7870, which was being used to process data, but after I took the card out and cleaned it in reinstalled and booted again it claims it is missing. I did reset the bios during the reinstall, but I doubt that would have changed anything. It was working on SETI@home. I double checked it was using the right drivers and it is. The OS is Linux.

This is the relevant section from the events log.

Thu 07 Jul 2016 07:06:20 IST | | Starting BOINC client version 7.2.42 for x86_64-pc-linux-gnu
Thu 07 Jul 2016 07:06:20 IST | | log flags: file_xfer, sched_ops, task
Thu 07 Jul 2016 07:06:20 IST | | Libraries: libcurl/7.35.0 OpenSSL/1.0.1f zlib/1.2.8 libidn/1.28 librtmp/2.3
Thu 07 Jul 2016 07:06:20 IST | | Data directory: /var/lib/boinc-client
Thu 07 Jul 2016 07:06:20 IST | | OpenCL CPU: Intel(R) Pentium(R) CPU G840 @ 2.80GHz (OpenCL driver vendor: Advanced Micro Devices, Inc., driver version 1800.11 (sse2), device version OpenCL 1.2 AMD-APP (1800.11))
Thu 07 Jul 2016 07:06:20 IST | | No usable GPUs found
Thu 07 Jul 2016 07:06:20 IST | | app version refers to missing GPU type ATI
Thu 07 Jul 2016 07:06:20 IST | SETI@home | Application uses missing ATI GPU
Thu 07 Jul 2016 07:06:20 IST | | app version refers to missing GPU type ATI
Thu 07 Jul 2016 07:06:20 IST | SETI@home | Application uses missing ATI GPU
Thu 07 Jul 2016 07:06:20 IST | SETI@home | Missing coprocessor for task 31jl10ab.7755.21501.14.41.101_1
Thu 07 Jul 2016 07:06:20 IST | SETI@home | Missing coprocessor for task 31jl10ab.7755.21501.14.41.198_0
Thu 07 Jul 2016 07:06:20 IST | SETI@home | Missing coprocessor for task 31jl10ab.7792.21501.15.42.93_0
Thu 07 Jul 2016 07:06:20 IST | SETI@home | Missing coprocessor for task 31jl10ab.7792.21501.15.42.166_0
Thu 07 Jul 2016 07:06:20 IST | SETI@home | Missing coprocessor for task 31jl10ab.7792.21501.15.42.24_1
Thu 07 Jul 2016 07:06:20 IST | SETI@home | Missing coprocessor for task 31jl10ab.7792.21501.15.42.178_0
Thu 07 Jul 2016 07:06:20 IST | SETI@home | Missing coprocessor for task 31jl10ab.7792.21501.15.42.180_0
Thu 07 Jul 2016 07:06:20 IST | SETI@home | Missing coprocessor for task 31jl10ab.7755.21501.14.41.203_0
Thu 07 Jul 2016 07:06:20 IST | SETI@home | Missing coprocessor for task 31jl10ab.7792.21501.15.42.86_1
Thu 07 Jul 2016 07:06:20 IST | SETI@home | Missing coprocessor for task 31jl10ab.7792.21501.15.42.151_1
Thu 07 Jul 2016 07:06:20 IST | SETI@home | Missing coprocessor for task 31jl10ab.7755.21501.14.41.81_1
Thu 07 Jul 2016 07:06:20 IST | SETI@home | Missing coprocessor for task 31jl10ab.7792.21501.15.42.135_0
Thu 07 Jul 2016 07:06:20 IST | SETI@home | Missing coprocessor for task 31jl10ab.7792.21501.15.42.172_1
Thu 07 Jul 2016 07:06:20 IST | SETI@home | Missing coprocessor for task 31jl10ab.7755.21501.14.41.207_0
Thu 07 Jul 2016 07:06:20 IST | SETI@home | Missing coprocessor for task 31jl10ab.7755.21501.14.41.165_1
Thu 07 Jul 2016 07:06:20 IST | SETI@home | Missing coprocessor for task 31jl10ab.7792.21501.15.42.87_0
Thu 07 Jul 2016 07:06:20 IST | SETI@home | Missing coprocessor for task 31jl10ab.7792.21501.15.42.163_1
Thu 07 Jul 2016 07:06:20 IST | SETI@home | Missing coprocessor for task 31jl10ab.7755.21501.14.41.221_0
Thu 07 Jul 2016 07:06:20 IST | SETI@home | Missing coprocessor for task 31jl10ab.7792.21501.15.42.175_0
Thu 07 Jul 2016 07:06:20 IST | SETI@home | Missing coprocessor for task 31jl10ab.7792.21501.15.42.169_0
Thu 07 Jul 2016 07:06:20 IST | SETI@home | Missing coprocessor for task 31jl10ab.7792.21501.15.42.160_0
Thu 07 Jul 2016 07:06:20 IST | SETI@home | Missing coprocessor for task 31jl10ab.7792.21501.15.42.84_0
Thu 07 Jul 2016 07:06:20 IST | SETI@home | Missing coprocessor for task 31jl10ab.7755.21501.14.41.209_0
Thu 07 Jul 2016 07:06:20 IST | SETI@home | Missing coprocessor for task 31jl10ab.7792.21501.15.42.154_0
Thu 07 Jul 2016 07:06:20 IST | SETI@home | Missing coprocessor for task 31jl10ab.7792.21501.15.42.138_1
Thu 07 Jul 2016 07:06:20 IST | SETI@home | Missing coprocessor for task 31jl10ab.7755.21501.14.41.206_0
Thu 07 Jul 2016 07:06:20 IST | SETI@home | Missing coprocessor for task 31jl10ab.7792.21501.15.42.71_0
Thu 07 Jul 2016 07:06:20 IST | SETI@home | Missing coprocessor for task 31jl10ab.7792.21501.15.42.74_1
Thu 07 Jul 2016 07:06:20 IST | SETI@home | Missing coprocessor for task 31jl10ab.7755.21501.14.41.204_0
Thu 07 Jul 2016 07:06:20 IST | SETI@home | Missing coprocessor for task 31jl10ab.7792.21501.15.42.157_0
Thu 07 Jul 2016 07:06:20 IST | SETI@home | Missing coprocessor for task 31jl10ab.7755.21501.14.41.215_0
Thu 07 Jul 2016 07:06:20 IST | SETI@home | Missing coprocessor for task 31jl10ab.7755.21501.14.41.201_0
Thu 07 Jul 2016 07:06:20 IST | SETI@home | Missing coprocessor for task 31jl10ab.7755.21501.14.41.170_1
Thu 07 Jul 2016 07:06:20 IST | SETI@home | Missing coprocessor for task 31jl10ab.7755.21501.14.41.200_1
Thu 07 Jul 2016 07:06:20 IST | SETI@home | Missing coprocessor for task 31jl10ab.7792.21501.15.42.90_0
Thu 07 Jul 2016 07:06:20 IST | SETI@home | Missing coprocessor for task 31jl10ab.7755.21501.14.41.218_0
Thu 07 Jul 2016 07:06:20 IST | | Host name: Testy
Thu 07 Jul 2016 07:06:20 IST | | Processor: 2 GenuineIntel Intel(R) Pentium(R) CPU G840 @ 2.80GHz [Family 6 Model 42 Stepping 7]
Thu 07 Jul 2016 07:06:20 IST | | Processor features: fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx rdtscp lm constant_tsc arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc aperfmperf eagerfpu pni pclmulqdq dtes64 monitor ds_cpl vmx est tm2 ssse3 cx16 xtpr pdcm pcid sse4_1 sse4_2 popcnt tsc_deadline_timer xsave lahf_lm arat epb pln pts dtherm tpr_shadow vnmi flexpriority ept vpid xsaveopt
Thu 07 Jul 2016 07:06:20 IST | | OS: Linux: 3.19.0-32-generic
Thu 07 Jul 2016 07:06:20 IST | | Memory: 7.74 GB physical, 7.94 GB virtual
Thu 07 Jul 2016 07:06:20 IST | | Disk: 285.47 GB total, 218.52 GB free
Thu 07 Jul 2016 07:06:20 IST | | Local time is UTC +1 hours
Thu 07 Jul 2016 07:06:20 IST | | Config: GUI RPCs allowed from:
Thu 07 Jul 2016 07:06:20 IST | SETI@home | URL http://setiathome.berkeley.edu/; Computer ID 8024018; resource share 100
Thu 07 Jul 2016 07:06:20 IST | SETI@home | General prefs: from SETI@home (last modified 27-Apr-2016 14:06:47)
Thu 07 Jul 2016 07:06:20 IST | SETI@home | Host location: none
Thu 07 Jul 2016 07:06:20 IST | SETI@home | General prefs: using your defaults
Thu 07 Jul 2016 07:06:20 IST | | Reading preferences override file
Thu 07 Jul 2016 07:06:20 IST | | Preferences:
Thu 07 Jul 2016 07:06:20 IST | | max memory usage when active: 6341.23MB
Thu 07 Jul 2016 07:06:20 IST | | max memory usage when idle: 7926.54MB
Thu 07 Jul 2016 07:06:20 IST | | max disk usage: 217.55GB
Thu 07 Jul 2016 07:06:20 IST | | (to change preferences, visit a project web site or select Preferences in the Manager)
Thu 07 Jul 2016 07:06:20 IST | | gui_rpc_auth.cfg is empty - no GUI RPC password protection
Thu 07 Jul 2016 07:06:20 IST | | Not using a proxy
Thu 07 Jul 2016 07:09:32 IST | SETI@home | project suspended by user
Thu 07 Jul 2016 07:13:06 IST | SETI@home | project resumed by user
Thu 07 Jul 2016 07:14:49 IST | | Re-reading cc_config.xml
Thu 07 Jul 2016 07:14:49 IST | | Not using a proxy
Thu 07 Jul 2016 07:14:49 IST | | Config: GUI RPCs allowed from:
Thu 07 Jul 2016 07:14:49 IST | | log flags: file_xfer, sched_ops, task
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Profile Jord
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Message 70743 - Posted: 7 Jul 2016, 12:06:48 UTC

If you start BOINC at the start of the operating system, it can happen under Linux that the required drivers (e.g. x-server) aren't loaded yet and that the GPU detection fails. Simple solution is to wait until the OS has fully loaded and then start BOINC.

You can try it now by exiting BOINC and restarting it.
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Joshua Nicoll

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Message 70750 - Posted: 8 Jul 2016, 3:17:31 UTC - in response to Message 70743.  

Ah, I noted your very involved with GPU and Linux issues. I completely removed boinc and it worked but after a afterstarting the machine it broke again, which means you might be right there. It works fine with my other machine though, but that has a nvidia GPU. The two OS's are both the same and configured the same. I'll try restarting service then.
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Joshua Nicoll

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Message 70751 - Posted: 8 Jul 2016, 3:25:31 UTC - in response to Message 70743.  

OK I tried stopping Boinc but it didn't start back up :/, I probably done it wrong.
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Profile Agentb
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Message 70790 - Posted: 11 Jul 2016, 23:05:31 UTC

You don't say what version on Linux you are running. That would help.

I notice you are running BOINC client version 7.2.42, later versions 7.6.31 onwards provide better support and diagnostics.

If you are running a Debian Linux (e.g. ubuntu) you might try this PPA (used to be known as the locotusofborg PPA) to upgrade.
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Message boards : GPUs : GPU is missing in Boinc after service

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