Thread 'Missing "msi"'

Message boards : Questions and problems : Missing "msi"
Message board moderation

To post messages, you must log in.

AuthorMessage
roger

Send message
Joined: 7 Jan 16
Posts: 1
United States
Message 67599 - Posted: 8 Feb 2016, 15:12:56 UTC

when trying to update to the latest using windows (xp,7,8 and 10) I get missing msi errors causing the install to fail. I then have to go back to an earlier version of boinc to get the operation to work again. any work around / suggestions?
ID: 67599 · Report as offensive
ProfileJord
Volunteer tester
Help desk expert
Avatar

Send message
Joined: 29 Aug 05
Posts: 15636
Netherlands
Message 67602 - Posted: 8 Feb 2016, 17:05:04 UTC - in response to Message 67599.  

Please see the BOINC FAQ Windows Installer Error 1706: Setup cannot find the required files / 1714: older version cannot be removed / BOINC.msi cannot be found / The feature you are trying to use is on a network resource that is unavailable / Error 1325. is not a valid short name for all the options available to fix this problem.
ID: 67602 · Report as offensive
moreau

Send message
Joined: 11 Feb 16
Posts: 2
France
Message 67665 - Posted: 11 Feb 2016, 18:10:21 UTC - in response to Message 67602.  
Last modified: 11 Feb 2016, 18:25:15 UTC

I encountered the same problem (unable to update BOINC nor uninstall )


I found a new version of "Windows Installer Cleanup Utility" and it works for me (my OS is W10)

Regards,

Michel
ID: 67665 · Report as offensive
ProfileJord
Volunteer tester
Help desk expert
Avatar

Send message
Joined: 29 Aug 05
Posts: 15636
Netherlands
Message 67666 - Posted: 11 Feb 2016, 18:16:13 UTC - in response to Message 67665.  
Last modified: 11 Feb 2016, 18:17:51 UTC

Have you looked at the FAQ I pointed at? It's got 7 different options. More than just uninstall or update.

And as for the Windows Installer Cleanup Utility not working on Windows 10, use the link above that to the Program Install and Uninstall utility on Microsoft's web site.
ID: 67666 · Report as offensive
moreau

Send message
Joined: 11 Feb 16
Posts: 2
France
Message 67667 - Posted: 11 Feb 2016, 18:29:44 UTC - in response to Message 67666.  

Thanks for your help, now i run the latest version

Michel
ID: 67667 · Report as offensive
Ralph Hawkins

Send message
Joined: 20 Aug 09
Posts: 9
United States
Message 68041 - Posted: 28 Feb 2016, 20:48:23 UTC - in response to Message 67665.  

Where did you find the new version of Windows Installer Cleanup Utility that works with Windows 10?
ID: 68041 · Report as offensive
Ralph Hawkins

Send message
Joined: 20 Aug 09
Posts: 9
United States
Message 68042 - Posted: 28 Feb 2016, 20:50:08 UTC - in response to Message 67667.  

The Microsoft location in the link takes you to the Microsoft Fixit. That site says it doesn't work with Windows 10.
ID: 68042 · Report as offensive
ProfileJord
Volunteer tester
Help desk expert
Avatar

Send message
Joined: 29 Aug 05
Posts: 15636
Netherlands
Message 68046 - Posted: 28 Feb 2016, 23:43:40 UTC - in response to Message 68042.  

Have you tried any of the other options in the FAQ, like install the previous version of BOINC over itself to incur a repair installation?
ID: 68046 · Report as offensive

Message boards : Questions and problems : Missing "msi"

Copyright © 2025 University of California.
Permission is granted to copy, distribute and/or modify this document under the terms of the GNU Free Documentation License, Version 1.2 or any later version published by the Free Software Foundation.