News on Project Outages

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Jim1348

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Message 89134 - Posted: 6 Dec 2018, 9:40:21 UTC

Rosetta is down.
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Profile Pierre A Renaud
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Message 89144 - Posted: 8 Dec 2018, 17:30:42 UTC

World Community Grid - Planned Maintenance on Monday, December 10 at 15:00 UTC
https://www.worldcommunitygrid.org/about_us/viewNewsArticle.do?articleId=582
6 Dec 2018

We are expanding the storage for one of our databases on Monday, December 10, starting at 15:00 UTC.

We will be expanding the storage for one of our databases on Monday, December 10, beginning at 15:00 UTC. We anticipate that the work will take approximately one hour.

During some of this time, volunteers will not be able to upload or download new work, and some parts of the website will not be accessible.

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Profile Pierre A Renaud
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Message 89325 - Posted: 25 Dec 2018, 4:29:24 UTC

Because of the Christmas and New Years Day holidays, our weekly outage will be on Wednesday rather than the normal Tuesday both this week and next.
- Jeff Cobb https://setiathome.berkeley.edu/forum_thread.php?id=83717&postid=1971863 24 Dec 2018, 20:00:49 UTC
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Profile Gary Charpentier
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Message 89365 - Posted: 27 Dec 2018, 16:17:16 UTC

Einstein@home, I know they had some downtime for today, but they had said work was to be over by 10:00CET and it is well past. Work is flowing but the website is MIA. Any news?
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archae86

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Message 89370 - Posted: 27 Dec 2018, 20:40:27 UTC - in response to Message 89365.  

Gary Charpentier wrote:
Einstein@home... the website is MIA. Any news?

This outage looks different from the usual to me.
The server status page at https://einsteinathome.org/server_status.html responds normally.
a ping to einsteinathome.org gets a normal response.
but using http://einsteinathome.org in the browser address bar gets:
Proxy Error
The proxy server could not handle the request GET /.
Reason: Error during SSL Handshake with remote server

Apache/2.4.10 (Debian) Server at einsteinathome.org Port 443

So I'll speculate there is an Apache or Debian configuration error, not an actual down server.
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archae86

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Message 89371 - Posted: 27 Dec 2018, 22:05:20 UTC - in response to Message 89370.  

Now the top level at einstein.org responds with an outage page, saying the website is down for maintenance and that they hope it will be back up soon. I'll take hope that at least someone knows there was a problem.
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Gary Roberts

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Message 89372 - Posted: 27 Dec 2018, 23:57:04 UTC - in response to Message 89371.  

... they hope it will be back up soon. I'll take hope that at least someone knows there was a problem.

'soon' was over 2 hours ago so, although they know of a problem, it looks like they don't know how to solve it :-).

At least the work continues to flow.
Cheers,
Gary.
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Dr Who Fan
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Message 89384 - Posted: 29 Dec 2018, 15:42:06 UTC

Posting here as the GoofyxGrid "Monkeys" NCI project is having major server issues (again) :(

Hoping someone can get a message to GoofyxGrid or he is reading the forums here because there is almost no way to get to the project web site to report issues.

Takes forever to load a web page and/or:
1) Web page start to load and eventually time out with no error messages;
2) You get a "SERVER ERROR 500" - Server Time out message.
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Jim1348

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Message 89388 - Posted: 30 Dec 2018, 15:44:35 UTC

Universe has been up and down over the last week or so. At the moment, it is down.
And sometimes even when it is up and work shows as available, it won't be sent. So they are having server problems of some sort.
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Dr Who Fan
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Message 89451 - Posted: 3 Jan 2019, 5:32:35 UTC

CPDN database servers are off-line again.
Trickles are not uploading and CPDN web page says database is down.
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Profile Dave

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Message 89452 - Posted: 3 Jan 2019, 9:40:52 UTC - in response to Message 89451.  

A lot of nights recently (UK time) the servers have shown as down for an hour or two. Trickles for some model types still getting through.
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Profile Pierre A Renaud
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Message 89481 - Posted: 5 Jan 2019, 2:59:46 UTC
Last modified: 5 Jan 2019, 3:01:24 UTC

WCG - Planned Maintenance on Tuesday, January 8 (4 janv. 2019)
https://www.worldcommunitygrid.org/about_us/viewNewsArticle.do?articleId=585

We are updating the storage system on our servers on Tuesday, January 8, beginning at 15:00 UTC. We will be applying an important storage system update to our servers (and) anticipate that the work will take approximately four hours.

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Profile Jord
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Message 89665 - Posted: 17 Jan 2019, 17:29:44 UTC
Last modified: 17 Jan 2019, 17:35:24 UTC

CPDN offline:
Andy Bowery, CPDN head mogul wrote:
Hi all,

I will be taking the project offline at 4pm (UK time). This is in order to switch over the master and slave relationship of the two database machines.

Best regards,

Andy
And back!
Hi all,

This action is now complete and the project is now backup and running again.

Best regards,

Andy
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Profile Pierre A Renaud
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Message 89860 - Posted: 30 Jan 2019, 12:09:47 UTC

"GeorgeM, the machine that holds the data that you download, decided that it was time to verify that the RAID array is in good shape. That will slow down disk access until the verify procedure is complete. The main effect is slowing down the rate at which work can be created. It's likely that we'll run out of work in the next hour or so. Things should recover automatically when it's done." (30 Jan 2019, 3:33:02 UTC)
https://setiathome.berkeley.edu/forum_thread.php?id=83848
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Jean-David

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Message 89864 - Posted: 30 Jan 2019, 13:55:47 UTC - in response to Message 89665.  
Last modified: 30 Jan 2019, 13:57:54 UTC

Hmm. We’re having trouble finding that site.

We can’t connect to the server at www.cpdn.org.

$ dig www.cpdn.org

; <<>> DiG 9.8.2rc1-RedHat-9.8.2-0.68.rc1.el6_10.1 <<>> www.cpdn.org
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: SERVFAIL, id: 54142
;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 0, ADDITIONAL: 0

;; QUESTION SECTION:
;www.cpdn.org. IN A

;; Query time: 0 msec
;; SERVER: 127.0.0.1#53(127.0.0.1)
;; WHEN: Wed Jan 30 08:52:27 2019
;; MSG SIZE rcvd: 30
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Profile Pierre A Renaud
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Message 89870 - Posted: 30 Jan 2019, 17:42:57 UTC - in response to Message 89864.  

At the present moment, this URL is redirecting to https://www.climateprediction.net

Hmm. We’re having trouble finding that site.

We can’t connect to the server at www.cpdn.org.

$ dig www.cpdn.org

; <<>> DiG 9.8.2rc1-RedHat-9.8.2-0.68.rc1.el6_10.1 <<>> www.cpdn.org
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: SERVFAIL, id: 54142
;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 0, ADDITIONAL: 0

;; QUESTION SECTION:
;www.cpdn.org. IN A

;; Query time: 0 msec
;; SERVER: 127.0.0.1#53(127.0.0.1)
;; WHEN: Wed Jan 30 08:52:27 2019
;; MSG SIZE rcvd: 30

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Profile Pierre A Renaud
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Message 89871 - Posted: 30 Jan 2019, 17:47:26 UTC - in response to Message 89870.  

And a few minutes later, https://www.cpdn.org shows the message

Testing 123..

This page is used to test the proper operation of the Apache HTTP server after it has been installed. If you can read this page it means that this site is working properly. This server is powered by CentOS.
Keep it on the backburner =:)

At the present moment, this URL is redirecting to https://www.climateprediction.net

Hmm. We’re having trouble finding that site.

We can’t connect to the server at www.cpdn.org.

$ dig www.cpdn.org

; <<>> DiG 9.8.2rc1-RedHat-9.8.2-0.68.rc1.el6_10.1 <<>> www.cpdn.org
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: SERVFAIL, id: 54142
;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 0, ADDITIONAL: 0

;; QUESTION SECTION:
;www.cpdn.org. IN A

;; Query time: 0 msec
;; SERVER: 127.0.0.1#53(127.0.0.1)
;; WHEN: Wed Jan 30 08:52:27 2019
;; MSG SIZE rcvd: 30

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Les Bayliss
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Message 89873 - Posted: 30 Jan 2019, 19:40:01 UTC

I don't know what you're doing to get to that page, but the correct url is: https://www.cpdn.org/cpdnboinc/index.php

As in: BOINC User Pages
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Profile Pierre A Renaud
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Message 89892 - Posted: 5 Feb 2019, 8:11:43 UTC

Major Upload & Download problems with the Berkeley servers have been reported. This is in addition to the normally scheduled SETI@home maintenance server outage due on tuesdays.

"DNS Active Incidents: 2019-02-04
Start: 2019-02-04 17:30:00 PST (20:30 EST)
End: n/a
Severity: Major Outage
Status: Investigating

There are reports of network communications issues on the UC Berkeley campus, the specific issue or cause are not known but are under investigation. More will be communicated as the issue is investigated."

http://systemstatus.berkeley.edu/incident/detail?i=18178

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Profile Pierre A Renaud
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Message 89894 - Posted: 5 Feb 2019, 8:59:02 UTC

World Community Grid Planned Maintenance on Wednesday, February 6 (4 Feb 2019)
https://www.worldcommunitygrid.org/about_us/viewNewsArticle.do?articleId=586

We are updating the operating system on our servers on Wednesday, February 6, beginning at 19:00 UTC.

We will be applying an important operating system update to our servers on Wednesday, February 6, beginning at 19:00 UTC. We anticipate that the work will take approximately two hours.

During some of this time, volunteers will not be able to upload or download new work, and the website will not be accessible. Volunteers will not need to take any particular action, as your devices will automatically retry their connections after the maintenance work is completed.

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Message boards : Projects : News on Project Outages

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