News on Project Outages

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Profile Pierre A Renaud
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Message 88356 - Posted: 8 Oct 2018, 23:45:10 UTC
Last modified: 8 Oct 2018, 23:49:04 UTC

World Community Grid: Planned Maintenance on Thursday, October 11
https://www.worldcommunitygrid.org/about_us/viewNewsArticle.do?articleId=577

We will be applying an important operating system update to our
servers on Thursday, October 11, beginning at 14:00 UTC. We anticipate
that the work will take approximately four hours.

During some of this time, volunteers will not be able to upload or download new
work, and the website will not be accessible.

Volunteers will not need to take any particular action, as your devices will
automatically retry their connections after the maintenance work is completed.

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anniet
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Zambia
Message 88411 - Posted: 10 Oct 2018, 16:05:40 UTC

I can't get to Einstein at the moment, so I will try to later.
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anniet
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Message 88412 - Posted: 10 Oct 2018, 17:55:46 UTC - in response to Message 88411.  

I did and could, so ... that's one less thing to be perplexed about.
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Dr Who Fan
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Message 88447 - Posted: 15 Oct 2018, 5:10:50 UTC

For the second night in a row WuProp's database has gone off-line.
[grumble]I wish Seb would place a notice on the web site at least 1 day prior if he is taking it off line to back up and/or do "security patches" to the server(s).]/grumble]
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Message 88449 - Posted: 15 Oct 2018, 7:07:59 UTC - in response to Message 88447.  

WuProp database is back on line and able to send/receive new tasks again.
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Profile Dave
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Message 88626 - Posted: 25 Oct 2018, 5:28:29 UTC
Last modified: 25 Oct 2018, 5:57:08 UTC

CPDN has been down since around 0200 UCT.

Edit: Though zips seem to be uploading though on my connection it will be a while before I know whether a 160MB zip is successful in going through. Last time, I made and drank a second batch of coffee before it finished and that included grinding the beans.
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Profile Dave
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Message 88628 - Posted: 25 Oct 2018, 11:53:11 UTC - in response to Message 88626.  

Back up, not sure when it happened.
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Jesse Viviano

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Message 88657 - Posted: 28 Oct 2018, 12:29:30 UTC

Cosmology@home is down.
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Message 88773 - Posted: 7 Nov 2018, 4:53:21 UTC

Citizen Science Grid (CSG) has been offline since 2018-11-07 04:31:32 UTC according to BoincStats.

Confirmed Web site is not reachable.
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Profile Dave
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Message 88802 - Posted: 12 Nov 2018, 7:49:13 UTC

The project's database server is down. Please check back in a few hours. On message boards for cpdn, However zips seem to be uploading OK.
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Profile Dave
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Message 88809 - Posted: 12 Nov 2018, 10:50:33 UTC - in response to Message 88802.  

And back. First chance to check so may have been back a while.
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Profile Dave
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Message 88863 - Posted: 15 Nov 2018, 15:57:04 UTC - in response to Message 88809.  

Hi All,
At 3:30pm (UK time) today I will be taking the project offline. This is in order to get a clean database dump. This will be used to synchronise the slave and master databases. I am afraid I don't know exactly how long this process will take, however I anticipate it will be a number of hours.
Best regards,
Andy
Email came a fraction too late to get it onto project forums.
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Jim1348

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Message 88894 - Posted: 19 Nov 2018, 7:23:36 UTC
Last modified: 19 Nov 2018, 7:25:01 UTC

Universe is down, both forum and data.
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Message 88903 - Posted: 19 Nov 2018, 22:42:46 UTC - in response to Message 88894.  
Last modified: 19 Nov 2018, 22:43:25 UTC

I have a couple of data files that are ready to report and upload, but haven't been able to do so in the last couple of days, for Universe@Home.
I keep getting the Communication deferred. I would like to be able to upload those files soon, before the 11/25/18 deadline.

Is there an ETA or update on when the servers will be back in communication?
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Profile Pierre A Renaud
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Message 88911 - Posted: 20 Nov 2018, 13:57:20 UTC - in response to Message 88903.  
Last modified: 20 Nov 2018, 14:00:44 UTC

The project managers don't appear to think the courtesy of an updated twitter or facebook account is important in order to keep their participants in the loop regarding their servers' status ? =:/

From http://www.isitdownrightnow.com/universeathome.pl.html :



I have a couple of data files that are ready to report and upload, but haven't been able to do so in the last couple of days, for Universe@Home.
I keep getting the Communication deferred. I would like to be able to upload those files soon, before the 11/25/18 deadline.

Is there an ETA or update on when the servers will be back in communication?

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Profile Bill Freauff
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Message 88937 - Posted: 20 Nov 2018, 19:25:58 UTC - in response to Message 88911.  

Now shows as Up .

Website Name:
universeathome.plURL Checked:
230.32 ms.Response Time:
More than a week agoLast Down:
UP
Universeathome.pl is UP and reachable by us.

Bill F
Dallas TX
In October 1969 I took an oath to support and defend the Constitution of the United States against all enemies, foreign and domestic;
There was no expiration date.


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Profile Pierre A Renaud
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Message 88966 - Posted: 21 Nov 2018, 6:54:39 UTC - in response to Message 88937.  
Last modified: 21 Nov 2018, 6:55:49 UTC

Server crash
As you probably notice we had serious crash on server.
Unfortunately, both SSD's with project database in RAID1 configuration died simultaneously...
I have restored database from backup on second server but data are 24h oldest then crash time.

20 Nov 2018, 14:39:08 UTC ยท

Now shows as Up .

Website Name:
universeathome.plURL Checked:
230.32 ms.Response Time:
More than a week agoLast Down:
UP
Universeathome.pl is UP and reachable by us.

Bill F
Dallas TX

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Profile Pierre A Renaud
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Message 89046 - Posted: 27 Nov 2018, 2:33:14 UTC

WCG: Planned Maintenance on Thursday, November 29, 20h00 UTC (operating system update, expected duration: 4 hrs) https://www.worldcommunitygrid.org/about_us/viewNewsArticle.do?articleId=580
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Profile Dave
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Message 89128 - Posted: 5 Dec 2018, 8:04:34 UTC

From CPDN site.

Project is down
The project's database server is down. Please check back in a few hours.

Not completely however as zips are still uploading. (Also out of work currently unless something has changed since I went to bed last night.)
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Profile Dave
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Message 89129 - Posted: 5 Dec 2018, 10:21:56 UTC - in response to Message 89128.  

And back up again.
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Message boards : Projects : News on Project Outages

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