Thread 'News on Project Outages'

Author	Message
Dave Help desk expert Send message Joined: 28 Jun 10 Posts: 2691	Message 87747 - Posted: 21 Aug 2018, 16:51:57 UTC - in response to Message 87737. And now back up again. ID: 87747 · Reply Quote

Dave Help desk expert Send message Joined: 28 Jun 10 Posts: 2691	Message 87945 - Posted: 5 Sep 2018, 17:56:43 UTC - in response to Message 87747. CPDN due to go off line at 0900UTC (10am) UK time for one hour for some work to be done on the virtual machine structure at Oxford. ID: 87945 · Reply Quote

Jesse Viviano Send message Joined: 14 Feb 11 Posts: 63	Message 87981 - Posted: 8 Sep 2018, 10:18:14 UTC Cosmology@home has been down since yesterday as of this writing. ID: 87981 · Reply Quote

Jesse Viviano Send message Joined: 14 Feb 11 Posts: 63	Message 88013 - Posted: 11 Sep 2018, 5:35:04 UTC See https://twitter.com/cosmic_mar/status/1039317485944799232 for the reason Cosmology@home is down. The project's database got corrupted. ID: 88013 · Reply Quote

Jesse Viviano Send message Joined: 14 Feb 11 Posts: 63	Message 88037 - Posted: 12 Sep 2018, 4:59:10 UTC Cosmology@home is up again. See https://www.cosmologyathome.org/forum_thread.php?id=7569 for why the project was down and the side effects of the recovery. ID: 88037 · Reply Quote

Jord Volunteer tester Help desk expert Send message Joined: 29 Aug 05 Posts: 15560	Message 88102 - Posted: 18 Sep 2018, 16:01:45 UTC David Wallom, CPDN head-boso wrote: We are having intermittent issues with the project database which we are now diagnosing. therefore the project is effectively down. ID: 88102 · Reply Quote

Dave Help desk expert Send message Joined: 28 Jun 10 Posts: 2691	Message 88123 - Posted: 19 Sep 2018, 7:15:37 UTC - in response to Message 88102. Yesterday, was having to reload the CPDN message board several times to get past the project database is down message but this morning no problems. Trickle up and zip file also uploaded successfully. So I think things may have been sorted. Certainly users have posted that trickles (used for credit with cpdn) are now showing on task web pages which had been an issue. ID: 88123 · Reply Quote

Richard Haselgrove Volunteer tester Help desk expert Send message Joined: 5 Oct 06 Posts: 5128	Message 88129 - Posted: 19 Sep 2018, 10:40:27 UTC - in response to Message 88123. David Wallom wrote: The project is back up though we have been experiencing some unreliability which is unexpected so will be investigating over the next week or so. ID: 88129 · Reply Quote

Dave Help desk expert Send message Joined: 28 Jun 10 Posts: 2691	Message 88137 - Posted: 21 Sep 2018, 10:43:22 UTC - in response to Message 88129. No official notice yet but forums and server status pages etc are down on CPDN. Uploads of zips to server and trickle ups still working. Download server is I believe still down but as the project has no tasks currently for Linux hosts I haven't confirmed that. ID: 88137 · Reply Quote

jay_e Send message Joined: 8 Mar 07 Posts: 115	Message 88138 - Posted: 21 Sep 2018, 10:48:06 UTC www.worldcommunitygrid.org -- is it down. ETA?? Thanks, Jay ID: 88138 · Reply Quote

Pierre A Renaud Send message Joined: 19 Jan 18 Posts: 66	Message 88140 - Posted: 21 Sep 2018, 13:21:13 UTC - in response to Message 88138. It seems to be an unannounced/unexpected outage. Hopefully the servers will be up before the end of the day (and before the week-end)... www.worldcommunitygrid.org -- is it down. ETA?? Thanks, Jay ID: 88140 · Reply Quote

Jord Volunteer tester Help desk expert Send message Joined: 29 Aug 05 Posts: 15560	Message 88141 - Posted: 21 Sep 2018, 13:33:31 UTC - in response to Message 88138. From Kevin Reed: The link between our servers and the SAN storage for our databases went offline a little while ago. The hosting team is working on it. ID: 88141 · Reply Quote

Dave Help desk expert Send message Joined: 28 Jun 10 Posts: 2691	Message 88142 - Posted: 21 Sep 2018, 13:45:32 UTC - in response to Message 88137. cpdn pages back up. ID: 88142 · Reply Quote

Pierre A Renaud Send message Joined: 19 Jan 18 Posts: 66	Message 88144 - Posted: 21 Sep 2018, 15:09:29 UTC - in response to Message 88140. WCG is back up https://mobile.twitter.com/WCGrid/status/1043148010916642816 It seems to be an unannounced/unexpected outage. Hopefully the servers will be up before the end of the day (and before the week-end)... https://www.worldcommunitygrid.org -- is it down. ETA?? Thanks, Jay ID: 88144 · Reply Quote

jay_e Send message Joined: 8 Mar 07 Posts: 115	Message 88146 - Posted: 21 Sep 2018, 15:49:30 UTC - in response to Message 88144. The statistics update will finish in about 40 minutes 7 seconds. that will be about 12:23 EDT (yay) :-) WCG is back up https://mobile.twitter.com/WCGrid/status/1043148010916642816 It seems to be an unannounced/unexpected outage. Hopefully the servers will be up before the end of the day (and before the week-end)... ID: 88146 · Reply Quote

Richard Haselgrove Volunteer tester Help desk expert Send message Joined: 5 Oct 06 Posts: 5128	Message 88241 - Posted: 27 Sep 2018, 11:34:26 UTC Last modified: 27 Sep 2018, 13:08:54 UTC CPDN again. The security certificate for their BOINC website - which also handles their scheduler, which issues new work and accepts completed work - has failed to auto-renew. There is also a delay on manual renewal. Staff are aware and will keep trying again until the certificate has been renewed - hopefully this afternoon. Until then, expect difficulty reporting completed work and requesting new work. You will also face security warnings if you try to access www.cpdn.org. Edit - the certificate has been successfully renewed and https://www.cpdn.org/cpdnboinc/ is working again. ID: 88241 · Reply Quote

Richard Haselgrove Volunteer tester Help desk expert Send message Joined: 5 Oct 06 Posts: 5128	Message 88247 - Posted: 27 Sep 2018, 17:23:07 UTC Independently of the previous item, Andy Bowery wrote: We will be taking the CPDN project offline tomorrow [Friday 28 September] in order to perform some backend work. The project will go offline at 8:45am (UK time). The project will be restored by the end of the working day. ID: 88247 · Reply Quote

Dave Help desk expert Send message Joined: 28 Jun 10 Posts: 2691	Message 88264 - Posted: 29 Sep 2018, 6:26:26 UTC - in response to Message 88247. And back up again just before 17:00 UK time yesterday. ID: 88264 · Reply Quote

Bill Freauff Send message Joined: 26 Mar 11 Posts: 192	Message 88285 - Posted: 2 Oct 2018, 1:38:03 UTC SETI beta is down with the Scheduler not running. Bill F ID: 88285 · Reply Quote

Jesse Viviano Send message Joined: 14 Feb 11 Posts: 63	Message 88286 - Posted: 2 Oct 2018, 6:23:52 UTC Citizen Science Grid is down and has been down for several days. ID: 88286 · Reply Quote

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