Thread 'News on Project Outages'

Message boards : Projects : News on Project Outages
Message board moderation

To post messages, you must log in.

Previous · 1 . . . 8 · 9 · 10 · 11 · 12 · 13 · 14 . . . 67 · Next

AuthorMessage
Juha
Volunteer developer
Volunteer tester
Help desk expert

Send message
Joined: 20 Nov 12
Posts: 801
Finland
Message 75154 - Posted: 9 Jan 2017, 15:44:06 UTC - in response to Message 75152.  

Temporary. Rosetta was up and working fine yesterday.
ID: 75154 · Report as offensive     Reply Quote
Jim1348

Send message
Joined: 8 Nov 10
Posts: 310
United States
Message 75155 - Posted: 9 Jan 2017, 16:08:59 UTC - in response to Message 75152.  

I have been trying to upload to Rosetta from three machines since about 22:00 UTC yesterday (8 January). They are dead to the world.
ID: 75155 · Report as offensive     Reply Quote
ProfileJord
Volunteer tester
Help desk expert
Avatar

Send message
Joined: 29 Aug 05
Posts: 15560
Netherlands
Message 75156 - Posted: 9 Jan 2017, 16:13:27 UTC

About the BOINC forums sporadically going down:
David Anderson wrote:
For about a month, the server has sporadically become extremely slow for web access, usually for an hour or two.
Today (Sunday) was slow all day long. Our sysadmins are investigating. It's mysterious.
The load average is normal, and the rate of HTTP requests is normal. Hopefully we'll fix it soon.
ID: 75156 · Report as offensive     Reply Quote
Matt Kowal
Avatar

Send message
Joined: 16 Dec 15
Posts: 15
United States
Message 75426 - Posted: 21 Jan 2017, 23:36:09 UTC

Although the website is still functioning POEM@Home is now a retired project and should be removed from the list of BOINC projects.
ID: 75426 · Report as offensive     Reply Quote
ProfileTigers Dave

Send message
Joined: 24 Dec 05
Posts: 52
United States
Message 75526 - Posted: 28 Jan 2017, 17:33:02 UTC

It appears that Collatz went down at approximately 06:00 UTC today. Still not back up.
ID: 75526 · Report as offensive     Reply Quote
Thyme Lawn

Send message
Joined: 2 Sep 05
Posts: 103
United Kingdom
Message 75704 - Posted: 4 Feb 2017, 8:11:02 UTC

DENIS@Home went down some time between 22:00 and 01:00 UTC (http://www.downforeveryoneorjustme.com/denis.usj.es).
"The ultimate test of a moral society is the kind of world that it leaves to its children." - Dietrich Bonhoeffer
ID: 75704 · Report as offensive     Reply Quote
Thyme Lawn

Send message
Joined: 2 Sep 05
Posts: 103
United Kingdom
Message 75724 - Posted: 5 Feb 2017, 17:16:16 UTC - in response to Message 75704.  

DENIS@Home came back up at around 13:00 UTC
"The ultimate test of a moral society is the kind of world that it leaves to its children." - Dietrich Bonhoeffer
ID: 75724 · Report as offensive     Reply Quote
ProfileYavanius
Avatar

Send message
Joined: 19 May 15
Posts: 123
Antarctica
Message 75882 - Posted: 13 Feb 2017, 2:57:44 UTC

Cosmology@home is Out.

It appears the server is there tracerouting it but the BOINC/web system is not responding for at least the past 24 hours.

I sent a message to the Department there, but it being the weekend when I sent it, it may not have been picked up yet.

~Y
ID: 75882 · Report as offensive     Reply Quote
ProfileYavanius
Avatar

Send message
Joined: 19 May 15
Posts: 123
Antarctica
Message 75893 - Posted: 14 Feb 2017, 5:18:30 UTC - in response to Message 75882.  

Cosmology@home is Out.


Downtime Explanation
Hi all, apologies for the extended downtime we had the past few days. We had a hard disk failure that, since it came over the weekend, took a bit longer to resolve than usual. We are back now and there was no data loss, however its possible some of your clients missed reporting deadlines (since we were unavailable). If you feel you lost significant credits because of this please don't hesitate to contact me. We're working on making sure similar errors in the future can be resolved quicker. For now, sorry again, and happy crunching! 13 Feb 2017, 11:53:22 UTC ·
ID: 75893 · Report as offensive     Reply Quote
Warped
Avatar

Send message
Joined: 25 Aug 08
Posts: 40
South Africa
Message 76267 - Posted: 6 Mar 2017, 19:20:04 UTC

Anyone know what is happening with Rosetta? It seems dead to the world.

Maybe someone at Washington State University flicked the wrong switch?
ID: 76267 · Report as offensive     Reply Quote
Dr Who Fan
Avatar

Send message
Joined: 10 May 07
Posts: 1442
United States
Message 76268 - Posted: 6 Mar 2017, 20:36:27 UTC - in response to Message 76267.  
Last modified: 6 Mar 2017, 20:40:04 UTC

The domain DOES NOT RESOLVE DNS requests... so until the DNS for boinc.bakerlab.org is able to resolve it will be D.O.A.

boinc.bakerlab.org’s server DNS address could not be found

https://cachecheck.opendns.com/

Results for bakerlab.org
North America
Ashburn, Virginia, United States	Chicago, Illinois, United States	Dallas, Texas, United States
NO_RECORD
NO_RECORD
NO_RECORD
Los Angeles, California, United States	Miami, Florida, United States	New York, New York, United States
NO_RECORD
NO_RECORD
NO_RECORD
Palo Alto, California, United States	Seattle, Washington, United States	Toronto, Ontario, Canada
NO_RECORD
NO_RECORD
NO_RECORD
Vancouver, British Columbia, Canada		
NO_RECORD
 	 
Europe
Amsterdam, Netherlands	Berlin, Germany	Paris, France
NO_RECORD
NO_RECORD
NO_RECORD
Copenhagen, Denmark	Frankfurt, Germany	London, England
NO_RECORD
NO_RECORD
NO_RECORD
Bucharest, Romania	Prague, Czech Republic	Warsaw, Poland
NO_RECORD
NO_RECORD
NO_RECORD
Australia
Sydney, New South Wales, Australia		
NO_RECORD
 	 
Asia
Hong Kong, China	Singapore, Singapore	Tokyo, Tokyo-to, Japan
NO_RECORD
NO_RECORD
NO_RECORD
Africa
Johannesburg, Gauteng, South Africa		
NO_RECORD


edit ---
Domain Registration/Lookup seems ok (seems it was just updated earlier today):
https://whois.domaintools.com/bakerlab.org
Dates Created on 2001-06-18 - Expires on 2020-06-18 - Updated on 2017-03-06
IP Address 128.95.160.147 is hosted on a dedicated server
IP Location United States - Washington - Seattle - University Of Washington
ASN United States AS73 WASHINGTON-AS - University of Washington, US (registered May 05, 1986)

Domain Name: BAKERLAB.ORG
Registry Domain ID: D72810546-LROR
Registrar WHOIS Server:
Registrar URL: www.domain.com
Updated Date: 2017-03-06T05:30:32Z
Creation Date: 2001-06-18T23:02:50Z
Registry Expiry Date: 2020-06-18T23:02:50Z
ID: 76268 · Report as offensive     Reply Quote
Francois Blais
Avatar

Send message
Joined: 26 Nov 05
Posts: 22
Canada
Message 76276 - Posted: 7 Mar 2017, 13:02:53 UTC - in response to Message 76268.  

Still unable to connect to Rosetta (or even bakerlab.org).
DNS unable to resolve name.
ID: 76276 · Report as offensive     Reply Quote
ChristianB
Volunteer developer
Volunteer tester

Send message
Joined: 4 Jul 12
Posts: 321
Germany
Message 76303 - Posted: 8 Mar 2017, 18:19:33 UTC

It seems the complete DNS-Zone for bakerlab.org just vanished from public nameservers. I wrote an email to the company that hosts the .org TLD DNS Servers in the hope they fix it.

In the meantime you can reach the website by using the IP directly: http://128.95.160.140/rosetta/ the more technical inclined can try to hack their /etc/hosts file in order to get the Client working again. You can resolve IPs manually using this form: https://www.digwebinterface.com/?hostnames=boinc.bakerlab.org&type=A&useresolver=8.8.4.4&ns=self&nameservers=ns5.bakerlab.org
ID: 76303 · Report as offensive     Reply Quote
Jacob

Send message
Joined: 6 Mar 17
Posts: 1
New Zealand
Message 76306 - Posted: 8 Mar 2017, 19:04:33 UTC

About Rosetta@Home and their DNS issues, this is from their twitter feed:

Rosetta@HOME‏ @rosettaathome 23m23 minutes ago
We're doing everything we can to get the slow moving http://dotster.com to get this resolved and http://bakerlab.org active again.

Rosetta@HOME‏ @rosettaathome 24m24 minutes ago
We started the steps to getting it verified Monday afternoon. What should have been a 10 minute procedure is now stretching into 2 days.

Rosetta@HOME‏ @rosettaathome 26m26 minutes ago
Due to a registration verification lapse our registrar (http://dotster.com ) and ICANN turned off DNS for http://bakerlab.org .

Rosetta@HOME‏ @rosettaathome Mar 6
We are experiencing DNS issues with http://bakerlab.org which may take a day to resolve. Sorry for any inconvenience.
ID: 76306 · Report as offensive     Reply Quote
Dr Who Fan
Avatar

Send message
Joined: 10 May 07
Posts: 1442
United States
Message 76307 - Posted: 8 Mar 2017, 20:44:18 UTC - in response to Message 76306.  

Rosetta@home on TWITTER: https://twitter.com/rosettaathome
ID: 76307 · Report as offensive     Reply Quote
Shannon Jacobs
Avatar

Send message
Joined: 10 Dec 14
Posts: 6
Japan
Message 76310 - Posted: 9 Mar 2017, 2:34:53 UTC - in response to Message 76306.  

Hmm... Still nothing here. Is it possible that it will take longer in Japan?

As a twisted workaround, does anyone have the IP address if they are using a visible one? I could use the hosts file for the machine that is running over deadline...
ID: 76310 · Report as offensive     Reply Quote
Shannon Jacobs
Avatar

Send message
Joined: 10 Dec 14
Posts: 6
Japan
Message 76311 - Posted: 9 Mar 2017, 3:06:38 UTC - in response to Message 76303.  

I used

128.95.160.140 boinc.bakerlab.org

in my hosts file, but it only gets you to the main page. Other servers and IP addresses are obviously required to hack it sufficiently, and not worth the effort. Thanks for the information anyway, but I'm just going to unhack it and wait for them to get their act together.
ID: 76311 · Report as offensive     Reply Quote
ncoded.com

Send message
Joined: 13 Dec 16
Posts: 55
United Kingdom
Message 76319 - Posted: 9 Mar 2017, 13:10:59 UTC - in response to Message 76311.  

From the Rosetta Twitter account:

It would seem that Dotster hosting are dragging their feet over the issue; Rosetta have now appealed to ICANN to try and get this resolved.

1/2 @ICANN, @icann_president, @ICANNOmbudsman, @Dotster #RescueRosettaathome #RescueBakerlabdotorg Please activate http://bakerlab.org

https://twitter.com/rosettaathome/status/839603348600827904

2/2 @ICANN, @icann_president, @ICANNOmbudsman, @Dotster So we can continue research to help engineer cures for the future #proteindesign

https://twitter.com/rosettaathome/status/839604168352374784


If you have a twitter account, the it may be useful to re-tweet these in order to put on some pressure on Dotster et al; Make sure you also include the hashtags:

#RescueRosettaathome
#RescueBakerlabdotorg

At the least it will show Dotster users how they have failed both Rosetta, and the 1.2 million data cruncher's involved in the project..

@rosettaathome
ID: 76319 · Report as offensive     Reply Quote
kelaidig
Avatar

Send message
Joined: 9 Mar 17
Posts: 2
United States
Message 76320 - Posted: 9 Mar 2017, 17:55:33 UTC

Hello from Rosetta@home - here's the scoop: the subdomain, bakerlab.org, has been locked by Dostser/ICANN since Monday. We missed ICANN's WhoIs Registry update request (OK we're lame, but the request looked just like so much spam!) and dotster.com locked things down. OK, not good but the verification/update process is an automated email send/request. BUT since our contact email address is "@mail.bakerlab.org" and the MX records had vanished from DNS we couldn't make this work.

They are now trying to 'verify' that we who we say we are; we've sent photocopies of our IT staff's driver's licenses, copies of the University's legal status, letters from our research sponsors explaining who we are and who they are, blah, blah, blah. Now we're in some blackhole of bureaucratic bulls**t and we can't get ICANN to respond to our enquiries.

So, rather than rant on and on about all of this, I'm merely going to say that the group is scrambling to get this straightened out. We're going to start a Tweet-storm at @ICANN, @ICANNOmbudsman, @Dotster and whomever else might be able to get things rolling. If you can suggest something to help us along, tweet to the group @rosettaathome.

We are so sorry for our part in screwing things up but we're frickin' furious that this has become a 4+day outage... -KEL
ID: 76320 · Report as offensive     Reply Quote
RowerRob

Send message
Joined: 31 May 16
Posts: 2
United States
Message 76326 - Posted: 10 Mar 2017, 3:24:33 UTC - in response to Message 76320.  
Last modified: 10 Mar 2017, 3:25:21 UTC

Hi, thanks for the update. Seeing a bunch of completed results unable to upload was making me nervous!

I have hacked the /etc/passwd file (on Windows) as such:

128.95.160.140 boinc.bakerlab.org

and now able to browse to your site, at http://128.95.160.140/rosetta/.

But is the result upload server under a different IP address (or DNS entry)? My BOINC client (after bouncing the client/manager) is still not able to upload completed results.

Thanks.
ID: 76326 · Report as offensive     Reply Quote
Previous · 1 . . . 8 · 9 · 10 · 11 · 12 · 13 · 14 . . . 67 · Next

Message boards : Projects : News on Project Outages

Copyright © 2024 University of California.
Permission is granted to copy, distribute and/or modify this document under the terms of the GNU Free Documentation License, Version 1.2 or any later version published by the Free Software Foundation.