News on Project Outages

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Richard Haselgrove
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Message 100922 - Posted: 2 Oct 2020, 7:11:16 UTC - in response to Message 100921.  

Work fetch debug is a bit heavyweight for the initial investigation. I would start with sched op debug - that's lightweight, and can be left running all the time.
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Profile mlviper
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Message 100924 - Posted: 2 Oct 2020, 16:39:24 UTC
Last modified: 2 Oct 2020, 16:39:37 UTC

universe@home seems to be down at the moment.

website http://universeathome.pl/universe/ won't load and completed tasks won't load up to server.
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Profile Keith Myers
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Message 100933 - Posted: 3 Oct 2020, 18:03:49 UTC - in response to Message 100924.  

universe@home seems to be down at the moment.

website http://universeathome.pl/universe/ won't load and completed tasks won't load up to server.

Universe@home is back up.
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Jim1348

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Message 100972 - Posted: 6 Oct 2020, 21:48:25 UTC - in response to Message 100933.  

Universe is back down. It seems to be an expired certificate this time.
My uploads are stuck, etc.
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Profile Keith Myers
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Message 100974 - Posted: 7 Oct 2020, 0:36:52 UTC - in response to Message 100972.  

Haven't attracted any admins attention yet. Been down since 11AM PDT when the certificate expired. BOINC won't allow connections to projects with invalid security certificates. So our up and downloads are stuck.
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Richard Haselgrove
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Message 100977 - Posted: 7 Oct 2020, 13:59:01 UTC

GPUGrid task failures

All my Linux tasks issued after about 12:30 UTC today (Weds 7 October) started to fail instantly.
All Windows tasks issued about an hour later failed the same way.

The GPUGrid server is very difficult to reach currently, probably because of the large number of tasks failing and being reported/replaced, but we suspect a license expiry on their software (as has happened before).

Please set 'No New Tasks' on this project for the time being, to reduce the load while we investigate further.
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Jim1348

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Message 100979 - Posted: 7 Oct 2020, 15:03:41 UTC - in response to Message 100977.  

Thanks. I see the same on two machines.
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Richard Haselgrove
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Message 100981 - Posted: 7 Oct 2020, 17:45:43 UTC
Last modified: 7 Oct 2020, 17:54:39 UTC

I've only just got through to their forums for the first time since I posted (it helps a lot not to request an https connection). No response from the administration yet, but I've sent a PM off to Toni.

Edit - message from Toni in the news forum.

Suspending project - Until we update the app. Sorry.
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Richard Haselgrove
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Message 101027 - Posted: 9 Oct 2020, 14:26:38 UTC

GPUGrid has deployed replacement apps.

Work has started flowing again, but is in short supply - it'll take a while to re-fill everyone.
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boboviz
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Message 101042 - Posted: 10 Oct 2020, 14:47:20 UTC

MLC@Home is down.
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boboviz
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Message 101050 - Posted: 11 Oct 2020, 8:07:24 UTC - in response to Message 101042.  

MLC@Home is down.

It's online, with new server
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Profile Keith Myers
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Message 101187 - Posted: 20 Oct 2020, 22:45:14 UTC

Universeathome is down again. Not reachable.
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Message 101188 - Posted: 21 Oct 2020, 2:09:41 UTC

Received this email (posted below) several hours ago from the project -- BOINC@TACC..
EMAIL:
Dear Volunteers,

We are happy to announce that BOINC@TACC is back into production. Also, we would like to urge you to remove and re-attach the project from BOINC manager since the keys have been changed. Looking forward to see you all BOINC@TACC.

Thanks for your patience and support!

BOINC@TACC Team
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Profile Keith Myers
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Message 101189 - Posted: 21 Oct 2020, 2:23:12 UTC

Universe is back up and distributing work again.
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Message 101372 - Posted: 29 Oct 2020, 15:39:48 UTC

SR Base suddenly went off line about 6 1/2 hours ago: 29-Oct-2020 10:08:13 [---] Project communication failed: attempting access to reference site.
Site is still down as i type this up.
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rebirther
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Message 101373 - Posted: 29 Oct 2020, 16:48:54 UTC - in response to Message 101372.  

SR Base suddenly went off line about 6 1/2 hours ago: 29-Oct-2020 10:08:13 [---] Project communication failed: attempting access to reference site.
Site is still down as i type this up.


I had a power cut here, the database crashed, trying to restore the database backup from earlier today, sorry for that. This can take a while...
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Message 101503 - Posted: 5 Nov 2020, 0:55:36 UTC

Problems connecting to GERASIM project for about 24 hours now.

Even if you try as http or try using Chrome based browser you get error message.

Secure Connection Failed

The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
Please contact the website owners to inform them of this problem.

Someone could be trying to impersonate the site and you should not continue.

Websites prove their identity via certificates. Firefox does not trust https://gerasim.boinc.ru because its certificate issuer is unknown, the certificate is self-signed, or the server is not sending the correct intermediate certificates
.
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EricD

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Message 101584 - Posted: 15 Nov 2020, 21:48:56 UTC

NumberFields@Home is down with what appears to be a hard drive crash.

We hope to have this resolved in the next few days.
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EricD

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Message 101594 - Posted: 16 Nov 2020, 17:37:44 UTC - in response to Message 101584.  

NumberFields@Home is down with what appears to be a hard drive crash.

We hope to have this resolved in the next few days.


We finally got someone in to take a look at the server. After a hard reboot and a check of the file system, things appear to be back to normal.

We are continuing to monitor the system, just in case.
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Jim1348

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Message 101652 - Posted: 19 Nov 2020, 22:02:19 UTC

Rosetta has been completely down for a few hours.
No website, uploads or downloads.
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Message boards : Projects : News on Project Outages

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