I am very new to Boinc and cannot get it to run any project for more than a few seconds to maybe up to 2 minutes. It always crashes and I see a momentary Blue Screen. It reboots before I can even find the error code let alone write it down. It keeps repeating to reboot, run Boinc, Crash, reboot etc. I did manage to stop it by accessing the Startup processes and disabling Boinc before it rebooted.

The last time I tried it I copied Asteroids @ Home processes just before it crashed ..... apparently as I saved the text file it was too late because it is not there.



When it rebooted without loading Boinc I copied the following error message from the box labeled " Windows has recovered from a serious Error"

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA801B234028
BCP3: 00000000BF800000
BCP4: 0000000000000124
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\010714-10795-01.dmp
C:\Users\Monte\AppData\Local\Temp\WER-19656-0.sysdata.xml


My computer is brand new and massive.
New computer Dec 2013

Processor: Intel Core i7 4770K 3.50 GHz (Unlocked CPU) (Quad Core)
Motherboard: ASUS Z87-DELUXE/QUAD (Intel Z87 Chipset) (Features Intel Thunderbolt 2 Technology)
System Memory: 32GB DDR3 2400MHz Corsair Dominator Platinum DHX (Extreme-Performance)
Power Supply: 1500W EVGA SuperNOVA NEX1500 Classified (Dual/Triple/Quad SLI Compatible)

Drive 1: (480GB Solid State (By: Corsair) (Model: Neutron GTX Series) (SATA 6Gbps): 355 GB free
Drive 2: (1TB Western Digital Caviar (7200 RPM): 931 GB free. Virtual Box setup to use a folder on this drive
Graphics Card(s): 1x NVIDIA GeForce GTX 780 3GB (Includes PhysX)
Sound Card: Integrated Motherboard Audio

Extreme Cooling: Corsair H100i 240mm Radiator Liquid CPU Cooler
Chassis Fans: Standard Factory Chassis Fans
Airflow Control: Digital Storm HydroLux Thermal Management Control Board & Software

CPU Boost: Stage 2: Overclock CPU 4.5GHz to 4.8GHz (Requires Pro/Deluxe/Sabertooth Motherboard)
Graphics Boost: Yes, Overclock the video card(s) as much as possible with complete stability
Memory Boost: - No Thanks, Please do not overclock my memory
OS Boost: Yes, Disable and tweak all of the non-crucial services on the operating system

Microsoft Windows 7 Ultimate (64-Bit Edition)
Microsoft Security Essentials (Automatic update)

Display: Asus 24 inch VG248QE Series (144Hz Refresh Rate) (1ms Response Time) (LED Backlight)
Keyboard: Corsair Vengeance K95 (Fully Mechanical Gaming Keyboard)
Mouse: Logitech Performance MX wireless mouse

Mediacom Cable Internet
Linksys Cable Modem: BEFCMU10
Linksys/Cisco Router: Simultaneous Dual Band Wireless-N Router: WRT400N

Thanks for any help you can offer,
MonteS

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MonteS

I just read anther post describing where to find the info shown below. This is the last attempt to run Boinc which resulted in the error codes shown above in my first post. Thanks for the instructions.

Copied from stdoutdae.txt

07-Jan-2014 20:52:05 [---] cc_config.xml not found - using defaults
07-Jan-2014 20:52:05 [---] Starting BOINC client version 7.2.33 for windows_x86_64
07-Jan-2014 20:52:05 [---] log flags: file_xfer, sched_ops, task
07-Jan-2014 20:52:05 [---] Libraries: libcurl/7.25.0 OpenSSL/1.0.1 zlib/1.2.6
07-Jan-2014 20:52:05 [---] Data directory: C:\ProgramData\BOINC
07-Jan-2014 20:52:05 [---] Running under account Monte
07-Jan-2014 20:52:05 [] Couldn't parse account file account_setiathome.berkeley.edu.xml
07-Jan-2014 20:52:05 [---] Couldn't parse statistics_setiathome.berkeley.edu.xml
07-Jan-2014 20:52:05 [---] CUDA: NVIDIA GPU 0: GeForce GTX 780 (driver version 331.82, CUDA version 6.0, compute capability 3.5, 3072MB, 2858MB available, 4154 GFLOPS peak)
07-Jan-2014 20:52:05 [---] OpenCL: NVIDIA GPU 0: GeForce GTX 780 (driver version 331.82, device version OpenCL 1.1 CUDA, 3072MB, 2858MB available, 4154 GFLOPS peak)
07-Jan-2014 20:52:05 [---] Host name: Monte-PC
07-Jan-2014 20:52:05 [---] Processor: 8 GenuineIntel Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz [Family 6 Model 60 Stepping 3]
07-Jan-2014 20:52:05 [---] Processor features: fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss htt tm pni ssse3 fma cx16 sse4_1 sse4_2 movebe popcnt aes syscall lm vmx tm2 pbe
07-Jan-2014 20:52:05 [---] OS: Microsoft Windows 7: Ultimate x64 Edition, Service Pack 1, (06.01.7601.00)
07-Jan-2014 20:52:05 [---] Memory: 31.94 GB physical, 63.88 GB virtual
07-Jan-2014 20:52:05 [---] Disk: 447.03 GB total, 355.84 GB free
07-Jan-2014 20:52:05 [---] Local time is UTC -6 hours
07-Jan-2014 20:52:05 [---] VirtualBox version: 4.3.6
07-Jan-2014 20:52:05 [Asteroids@home] URL http://asteroidsathome.net/boinc/; Computer ID 68933; resource share 100
07-Jan-2014 20:52:05 [Asteroids@home] General prefs: from Asteroids@home (last modified 06-Jan-2014 22:25:26)
07-Jan-2014 20:52:05 [Asteroids@home] Computer location: home
07-Jan-2014 20:52:05 [Asteroids@home] General prefs: no separate prefs for home; using your defaults
07-Jan-2014 20:52:05 [---] Reading preferences override file
07-Jan-2014 20:52:05 [---] Preferences:
07-Jan-2014 20:52:05 [---] max memory usage when active: 16352.84MB
07-Jan-2014 20:52:05 [---] max memory usage when idle: 29435.12MB
07-Jan-2014 20:52:05 [---] max disk usage: 223.52GB
07-Jan-2014 20:52:05 [---] don't use GPU while active
07-Jan-2014 20:52:05 [---] suspend work if non-BOINC CPU load exceeds 25%
07-Jan-2014 20:52:05 [---] (to change preferences, visit a project web site or select Preferences in the Manager)
07-Jan-2014 20:52:05 [---] Not using a proxy
07-Jan-2014 20:52:06 Initialization completed
07-Jan-2014 20:52:06 [---] Suspending GPU computation - computer is in use
07-Jan-2014 20:52:06 [Asteroids@home] Restarting task ps_131229_70774_60_1 using period_search version 10210 (sse3) in slot 0
07-Jan-2014 20:52:06 [Asteroids@home] Restarting task ps_131229_70772_52_0 using period_search version 10210 (sse3) in slot 1
07-Jan-2014 20:52:06 [Asteroids@home] Restarting task ps_131229_70774_37_1 using period_search version 10210 (sse3) in slot 2
07-Jan-2014 20:52:06 [Asteroids@home] Restarting task ps_131229_70774_38_1 using period_search version 10210 (sse3) in slot 3
07-Jan-2014 20:52:06 [Asteroids@home] Restarting task ps_131229_70773_1_1 using period_search version 10210 (sse3) in slot 4
07-Jan-2014 20:52:06 [Asteroids@home] Restarting task ps_131229_70774_39_1 using period_search version 10210 (sse3) in slot 5
07-Jan-2014 20:52:06 [Asteroids@home] Restarting task ps_131229_70773_2_1 using period_search version 10210 (sse3) in slot 6
07-Jan-2014 20:52:06 [Asteroids@home] Restarting task ps_131229_70774_48_1 using period_search version 10210 (sse3) in slot 7

Then it crashed, displayed a momentary Blue screen, and rebooted without starting Boinc (disabled in Startup) so that I was able to copy the above errors shown in my first post.

Thanks,
MonteS

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MonteS

You can disable the automatic restart after BSOD, to give you time to read and record the stop messages for later research.

Right-click 'Computer', properties. Advanced system settings. Startup and recovery settings. Uncheck 'Automatically restart' in System Failure.

Alternatively, for BSODs which have already happened, you can download and run BlueScreenView (though this doesn't always work - it depends whether the computer successfully saved a dump file).

I have tried running BOINC several more times with similar results every time. My processer's basic speed is 3.5 Mhz but it is overclocked to 4.5 Mhz. I thought maybe overclocking could be the problem but no other programs have any issues at all. While Asteroids at home is running it keeps peaking out at 100% processor time although it does throttle back every few seconds. I have a processor limit set at 80% in BOINC options but allow use of all 4 processors. Today I monitored hardware temperatures and could not see any changes when BOINC was running so I don't think it is stressing my hardware. Below I am posting the most recent BSOD error message from today.

After BSOD 1-12-2014 about 17:40 (5:40 PM)

Blue Screen Error message " The System Encountered an uncorrectable hardware error."
I took a picture of the Blue Screen and confirmed that it displayed the same error codes shown below copied from the "Windows has recovered from a serious error" window which appears after reboot.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA801B20C028
BCP3: 00000000FF800000
BCP4: 0000000000000124
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\011214-10062-01.dmp
C:\Users\Monte\AppData\Local\Temp\WER-19281-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

I get the same or similar Blue screen errors every time I try to run BOINC Manager. In this instance I was running processes from "Asteroids at Home"

So far I've had a few views but no-one has had any suggestions as to what the problem could be. I may have to give up running BOINC. Its a shame to waste all this computing capability.

Thanks for any help you can provide.
Monte Staples

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MonteS

Try googling for 'BCCode: 124'. Most of the chatter seems to revolve around RAM problems.

It would be wise to rule out faulty RAM by running memtest or suchlike. But assuming it passes that, I wonder if running BOINC stresses your hardware in other ways.

Some of the Tom's Hardware threads that Google finds link your BSOD with random computer freezes. I had an episode of that recently, also on a 3.5 GHz i7 overclocked to 4.5 GHz. With specialist help, that was tracked down to memory voltage settings - the 'auto' setting for VTT hadn't picked up the XMP profile value. If you do your own overclocking, you might like to review things like that - use something like a full CPU-Z text report to confirm that your BIOS is giving you exactly the settings you asked for.

I have almost exactly the same machine as the OP. Intel 4770K, 16 GB RAM, NVidia GTX 780 3 GB.

It appears to be able to run on the CPU just fine. But, within a minute or two of running on the GPU, it crashes. Which is too bad, because the GPU is about 50-60 time faster. Brand new machine, so, obviously, the latest drivers.

Is anyone else having trouble with this GPU?

Assuming it is a GPU driver issue, is there some way to run BOINC in screensaver mode on only the CPU, until I get drivers that are stable?

Drake Christensen

I have almost exactly the same machine as the OP. Intel 4770K, 16 GB RAM, NVidia GTX 780 3 GB.

I hope your power supply is adequate to provide the 250W that card needs.

It appears to be able to run on the CPU just fine. But, within a minute or two of running on the GPU, it crashes. Which is too bad, because the GPU is about 50-60 time faster. Brand new machine, so, obviously, the latest drivers.

Not obvious at all. The drivers will have started to go out of date the moment the computer left the factory gates - and you won't know how long it spent on the road or in the warehouse. Also, many manufacturers prepare an 'OS OEM image' when they first launch a model, and don't update it during the product lifetime.

This isn't just for you, and we've asked it of many other users before you: please always give actual version numbers, rather than just saying "the latest".

I originally posted this thread and have sent the computer back to Digital Storm for repair. I discovered that the processor was spiking high temperatures within 1-2 seconds of running any process that used anywhere near 100% of CPU% but the cooling system was not responding. An add on control board that was supposed to be monitoring temps and controlling the fans was erroneously reporting stable temps and doing nothing. Somebody screwed up when they assembled this very expensive computer. It probably had nothing to do with BOINC.

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MonteS