Problem Updating Boinc software

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Jim Thompson

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Joined: 23 Jul 12
Posts: 6
United States
Message 45030 - Posted: 23 Jul 2012, 21:43:53 UTC

I could use some help with the update of my Boinc software on my laptop. The desktop installation went smoothly today but suffered similar problems right after the latest version was released.

I download the new version, kick-off the installation process, agree to the terms, agree to the default settings, then some time after the installation begins it stops with an error message: "The feature you are trying to use is on a network resource that is unavailable." "Click OK to try again, or enter an alternate path to a folder containing the installation package "BOINC.msi in the box below.

That box contains the following path: c:\windows\downloadedinstallations\{7B0EB643-3966-4474-B417-F82930F9DFC8}\

The up;dated software was downloaded to the Downloads folder and was executed from that location. Is it supposed to be somewhere else?

Thanks,

Jim Thompson
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Richard Haselgrove
Volunteer tester
Help desk expert

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Joined: 5 Oct 06
Posts: 5082
United Kingdom
Message 45031 - Posted: 23 Jul 2012, 22:41:32 UTC - in response to Message 45030.  

Have a read of this FAQ.

Funny, that. It was only yesterday that I was saying to David Anderson that this was the most frequently asked of all the frequently asked questions.
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Jim Thompson

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Joined: 23 Jul 12
Posts: 6
United States
Message 45032 - Posted: 23 Jul 2012, 22:44:17 UTC - in response to Message 45031.  

I did search for a previous question of this nature. Apparently my criteria were not specific enough as I came up with nothing.
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Jim Thompson

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Joined: 23 Jul 12
Posts: 6
United States
Message 45033 - Posted: 23 Jul 2012, 22:47:31 UTC - in response to Message 45031.  

Thanks for the info. I have already gone through the reinstall (repair) twice and it has not helped so I will move on to another option.

Jim
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Message boards : Questions and problems : Problem Updating Boinc software

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