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Barry Gray

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Message 37765 - Posted: 11 May 2011, 19:50:03 UTC

I have uninstalled, edit regestry, cleaned all boinc folders and still can't install newest version.. now i can't even install 6.10.58.. what needs to be done?
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Claggy

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Message 37767 - Posted: 11 May 2011, 20:43:40 UTC - in response to Message 37765.  

Have a read of this post: Complete uninstall of BOINC

You might want to wait for other answers too.

Claggy
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Profile Jord
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Message 37768 - Posted: 11 May 2011, 20:51:23 UTC - in response to Message 37765.  

If the message you get is any of these: Windows Installer Error 1706: Setup cannot find the required files / 1714: older version cannot be removed / BOINC.msi cannot be found / The feature you are trying to use is on a network resource that is unavailable., then see this FAQ.

But really, the easiest way to fix these problems is to repair install the version you already have/had on your system. Previous versions can be found in the BOINC Archive (present last version available there is 5.4.0)
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Barry Gray

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Message 37769 - Posted: 11 May 2011, 21:50:33 UTC - in response to Message 37768.  

I tried all options. I had saved my install of 6.10.58 which says configeration data is corrupt. redownloaded and got the same results. downloaded 6.10.56 and got the cannot because an older is installed, same as the newest version. The last time I ran into this problem I reinstalled windows, I'm not going to do that again. I searched the registry and deleted all Science, Berkeley, Boinc and all projects as well as deleted boinc folders in program files and program data folders. I'm running win 7 and I3.
Hope you can help.

Barry Gray
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Message 37770 - Posted: 11 May 2011, 22:08:01 UTC - in response to Message 37769.  
Last modified: 11 May 2011, 22:09:37 UTC

Reboot into Windows Safe Mode: upon reboot start tapping F8 like your life depends on it, then from the menu choose a Safe Mode, with or without networking is your own choice. We won't be there long, though.

When in Windows and you're logged on, do a computer wide search for BOINC.msi
Most, if not all, will be found in C:\Windows\Downloaded Installations\

Delete them all. Mind, only delete the BOINC.msi files, do not go and delete all of C:\Windows\Downloaded Installations\ as there will be other program installation files in there!

Reboot the computer into Windows normal mode and install BOINC.
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Barry Gray

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Message 37771 - Posted: 11 May 2011, 22:36:36 UTC - in response to Message 37770.  

No referance to boinc on C: drive or regestry yet:
6.10.56-Older version error
6.10.58-Corrupt data file error ( my last version )
6.10.60-Older version error
I have cleaned all install and temp dirs still no luck
win7 x64
Barry
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Message 37775 - Posted: 12 May 2011, 12:27:14 UTC - in response to Message 37771.  

I'm not saying to look for any mention of BOINC. I was giving you a specific method to look for the BOINC.msi files, which are the Microsoft Installer files, one of which will be corrupt and is giving you the error message.

And as such, you have to remove ALL BOINC.msi files from your system. Hence the steps I gave you, in Windows Safe Mode, to circumvent the UAC a bit, since we're going to delete things in a sub-directory under the Windows directory, something that the UAC does not like when in 'normal' Windows.

And thus, therefore I point you back to my previous post.

Now please follow the steps. Don't just say up front "I already looked for everything BOINC and deleted it, it didn't work, and I need more help", as it's going to be quite difficult to give help when you're not following it anyway. In that case you go ahead and reformat. Cos that's what you end up doing anyway, isn't it?
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Barry Gray

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Message 37776 - Posted: 12 May 2011, 14:52:40 UTC - in response to Message 37775.  

I followed your suggestions to the letter and had the same results. I also used the Boinc Cleanup program. If I was the type to give up, I would have formatted. But I won't till I figure this out.

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Message 37777 - Posted: 12 May 2011, 16:21:15 UTC - in response to Message 37776.  

OK, then I need the exact full error message that you get when you try to install BOINC. Not an approximation, not an "I think", but the one you see. Write it down, make a screen shot, something. And tell me about it.

And which version was originally on your system? 6.10.56? Before you tried to upgrade to 6.10.58 or 6.10.60?
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Barry Gray

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Message 37780 - Posted: 12 May 2011, 19:22:00 UTC - in response to Message 37777.  

I have been running version 6.10.58... I wanted to upgrade to 6.10.60..
I ran into error 1714: Can Not Remove older version.
I copied all Boinc Data to another drive for safe keeping.
UnIstalled version 6.10.58
Tried to install 6.10.60
Same error. Tried to clean everything and ReInstall version 6.10.58
During install, I get "corrupted data for this program"
I'm not new to computers and/or programing. 30 years in the business.
Tnx for your help. It has to be something simple!

Barry
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Message 37782 - Posted: 12 May 2011, 21:33:09 UTC - in response to Message 37780.  

OK, try these steps, but do it with and for BOINC instead of what they're doing.

You can also try a different uninstaller cleaner, such as Revo Uninstaller, from here.
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Barry Gray

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Message 37783 - Posted: 12 May 2011, 22:25:05 UTC - in response to Message 37782.  

Ok Jord, I'll try this tonight. Since I also have XP on another volume, I'm running BOINC on there so I can keep my projects going while I'm not home. Just copied BOINC DATA over there so I didn't have to start over. This way I can get the problem solved without interuption.
I sure appreciate your help.

Barry
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Barry Gray

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Message 37786 - Posted: 13 May 2011, 4:08:31 UTC - in response to Message 37783.  

Hi Jord, Your the man!! I used your idea (useing boinc instead) and found the key in the registry that was the problem. There was no referance to boinc in that key but it was the hold up to reinstalling 6.10.58... I will save that for the next time.
I'll worry about going to 6.10.60 later.
I owe you big time for sticking with me!

Barry
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Message 37787 - Posted: 13 May 2011, 10:20:51 UTC

You're welcome, Barry. Glad that helped.
Just curious, what registry key was it and what was in it?
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Barry Gray

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Message 37788 - Posted: 13 May 2011, 12:06:21 UTC - in response to Message 37787.  

The log file was over written during install but the key was:
HKLM\SOFTWARE\CLASSES\INSTALLER\PRODUCTS\.........
Dont remember the indentifier, long set of numbers and letters. The site you sent me to was great. It forced to dump the error in a log file. After that it was easy to find and delete with regedit.

Barry
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