Boinc doesn't respond to mouse movement

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Ian Cook

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Message 36043 - Posted: 12 Dec 2010, 10:53:39 UTC

I have nine computers running various Boinc projects. Six on win XP-Pro, three on Win2KPro. Eight of them run fine with no problems, but the ninth one has a problem with Boinc.

It does not stop computing immediately I move the mouse. All of the others display a little yellow pop-up dialog next to the Boinc tray icon, stating that computation has been suspended the moment a key is touched, the mouse is moved or, on some of the computers, when the touchscreen is touched. This one (one of the Win XP-Pro computers) keeps running. There is no popup window, and in fact there is no Boinc icon in the tray (even thought boinctray.exe is running in the Task Manager)

Any clues?


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Richard Haselgrove
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Message 36044 - Posted: 12 Dec 2010, 11:12:55 UTC - in response to Message 36043.  

Owing to an unfortunate naming choice by the BOINC developers, you have fallen into a common misconception.

The icon you see in the system tray on Windows machines actually belongs to BOINC Manager. As the name Manager implies, this is a command-and-control module, not a program which does any actual work. It is also the module responsible for handling communications with you, the user, which is why you see bubble notifications coming from it.

boinctray.exe, despite the name, has no connection with the system tray. It is a small helper application, which runs entirely silently and without an icon - indeed, it has no user interface at all.

The main work is done by boinc.exe, and by the science applications it controls. It is entirely possible to run boinc.exe, and to be doing useful science, without ever seeing BOINC Manager or its icon after the initial setup.

So, having got that confusion out of the way, what exactly is the problem?

Are you sure that BOINC's science applications continue to run, using 100% (or whatever) CPU time, even after you touch the keyboard/mouse/screen? Open Windows Task Manager, and watch what CPU %age is shown against the System Idle Process. Or could it be that the major concern is the lack of reassurance you're getting, because of the absence of the popup window?
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Profile Gundolf Jahn

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Message 36045 - Posted: 12 Dec 2010, 11:52:11 UTC - in response to Message 36043.  

Any clues?

Are the Activities set to "Run based on preferences"?
Are the (local) Preferences set to disallow computing while computer is in use?
Are you using the GPU for crunching on that host?

Gruß,
Gundolf
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Ian Cook

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Message 36049 - Posted: 12 Dec 2010, 18:27:00 UTC - in response to Message 36044.  
Last modified: 12 Dec 2010, 18:35:40 UTC

Richard

Here is exactly what it happening

1. I switch on computer and boinc loads automatically. I start doing whatever it was I turned the computer on for. Then I go away to do something else, leaving the computer idle.

2. When I come back, the HDD light is on continuously, and the computer will not respond to movement of the mouse or keyboard. Eventually, it does respond but is very slow in doing so. The screen "refreshes" very very slowly, and eventually (sometimes as long as 5 minutes after I have been trying to get it to respond) the HDD light goes out, and the computer acts normally.

3. As long as I keep using the computer, I have no problems, but if I stop for more than a few minutes, the HDD light comes on, and the whole problem begins again

I have established that it is Boinc causing this, by shutting it down in the task manager. This problem only happens when Boinc is running.

boinc.exe, boincmgr.exe and boinctray.exe are all running in the task list.

EDIT: Actually, I have just checked again. boinctray.exe is NOT in the tasklist, but it IS checked in the startup list in msconfig. Could that be the problem. From what you say, boinctray monitors the mouse & keyboard


Gundulf

Activity is set to "Run based on preferences" & "Network activity is based on preferences

Preferences are set as follows

Processor usage:
While computer is on batteries is unchecked
While computer is in use is unchecked
Only after computer has been idle for 5 minutes

All other settings are default.
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Richard Haselgrove
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Message 36050 - Posted: 12 Dec 2010, 18:39:35 UTC - in response to Message 36049.  

That rather sounds as if the keyword in your opening post is "immediately": BOINC is shutting down the running science application(s), but just not as quickly as you would like.

In turn, that sounds as if you're attached to a project which uses a very large amount of RAM, relative to the amount of free RAM available in that particular machine. Which project, which application (some projects have multiple applications for different work types), and how much RAM do you have in the machine? I wouldn't even attempt to run WinXP in under 512MB these days, preferably 1GB minimum with BOINC on top - and more for heavy-duty projects.
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Ian Cook

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Message 36052 - Posted: 12 Dec 2010, 19:23:31 UTC - in response to Message 36050.  

I am attached to;

Rosetta
Einstein
SETI

They are split 33% each way

All of the other eight computers respond with the "bubble" dialog (and stop computing) the instant the mouse is moved (as I would expect)

RAM is 2GB on this machine

NOTE: Should I be able to locate boinctray.exe somewhere on my computer? I have done a search and cannot find it. It is listed in the msconfig startup list, but does not appear to be running. I will check this out in some of the other computers when I get to work.

In the meantime, I have "snoozed" boinc on this computer so that I can get some of my own work done :)

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Richard Haselgrove
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Message 36053 - Posted: 12 Dec 2010, 19:51:02 UTC - in response to Message 36052.  

Won't be SETI. I don't know Rosetta's characteristics, someone else will have to chip in.

Einstein is usually well-behaved while running, but has a very heavy memory footprint when starting a task (especially the Global Correlations S5 search #1 v3.02).

There's only one Ian Cook active at Einstein, and he only has one computer, running Windows XP: is this yours?

If so, you haven't returned a task in over a month. If the tasks are starting, but failing to get past the initial 'high memory' phase, then you have a bigger problem than just a missing pop-up. Check whether an anti-virus program might be blocking the application, or whether it's having difficulty reading files off the disk (run chkdsk or similar).
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Ian Cook

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Message 36057 - Posted: 13 Dec 2010, 8:59:52 UTC - in response to Message 36053.  

No, that does not appear to be me. Must be another Ian Cook

When I click on Einstein in the projects list, then the "Your Computers" button, it lists these computers. It says there are 10, but I know there are only 9 (the extra one appears as a Windows 2000 OS; it lists four but I KNOW I only have three running W2K)

Eight of the nine computers run on a network and access the internet via a gateway. They should all have the same IP number.

The ninth one (the one I am having trouble with) is this one and it is on its own connection with a different ISP.

ID: 2675774
Details | Tasks
Cross-project stats:
BOINCstats.com Free-DC 1 0.09 160 6.2.18 GenuineIntel
Intel(R) Celeron(R) CPU 3.06GHz [x86 Family 15 Model 4 Stepping 9]
(1 processors) --- Microsoft Windows XP Professional x86 Editon, Service Pack 3, (05.01.2600.00)
13 Dec 2010 4:34:44 UTC


ID: 1215196
Details | Tasks
Cross-project stats:
BOINCstats.com Free-DC 2 0.08 104,867 5.10.45 GenuineIntel
Intel(R) Pentium(R) 4 CPU 2.60GHz [x86 Family 15 Model 2 Stepping 9]
(2 processors) --- Microsoft Windows XP Professional Edition, Service Pack 3, (05.01.2600.00)
13 Dec 2010 3:02:32 UTC


ID: 1623297
Details | Tasks
Cross-project stats:
BOINCstats.com Free-DC 3 182.61 99,643 6.2.18 GenuineIntel
Intel(R) Pentium(R) D CPU 2.66GHz [x86 Family 15 Model 4 Stepping 7]
(2 processors) --- Microsoft Windows XP Professional x86 Editon, Service Pack 3, (05.01.2600.00)
13 Dec 2010 1:33:27 UTC


ID: 3754983
Details | Tasks
Cross-project stats:
BOINCstats.com Free-DC 4 0.00 0 6.2.18 GenuineIntel
Intel(R) Celeron(R) CPU 2.93GHz [x86 Family 15 Model 4 Stepping 1]
(1 processors) --- Microsoft Windows 2000 Professional x86 Editon, Service Pack 4, (05.00.2195.00)
12 Dec 2010 4:42:18 UTC


ID: 2226452
Details | Tasks Cross-project stats:
BOINCstats.com Free-DC 5 0.09 3,855 6.2.18 GenuineIntel
Intel(R) Celeron(R) CPU 2.80GHz [x86 Family 15 Model 3 Stepping 4]
(1 processors) --- Microsoft Windows 2000 Professional x86 Editon, Service Pack 4, (05.00.2195.00)
12 Dec 2010 4:04:46 UTC


ID: 2259627
Details | Tasks
Cross-project stats:
BOINCstats.com Free-DC 6 0.97 20,557 6.2.18 GenuineIntel
Intel(R) Core(TM)2 CPU 4300 @ 1.80GHz [x86 Family 6 Model 15 Stepping 2]
(2 processors) --- Microsoft Windows 2000 Professional x86 Editon, Service Pack 4, (05.00.2195.00)
11 Dec 2010 22:52:00 UTC


ID: 1623312
Details | Tasks
Cross-project stats:
BOINCstats.com Free-DC 7 47.63 28,461 5.10.45 GenuineIntel
Intel(R) Celeron(R) CPU 2.80GHz [x86 Family 15 Model 4 Stepping 1]
(1 processors) --- Microsoft Windows XP Professional Edition, Service Pack 2, (05.01.2600.00)
11 Dec 2010 4:15:43 UTC


ID: 1683725
Details | Tasks
Cross-project stats:
BOINCstats.com Free-DC 8 58.65 69,031 6.2.18 GenuineIntel
Intel(R) Celeron(R) CPU 2.80GHz [x86 Family 15 Model 4 Stepping 1]
(1 processors) --- Microsoft Windows XP Professional x86 Editon, Service Pack 3, (05.01.2600.00)
11 Dec 2010 2:32:08 UTC


ID: 2675525
Details | Tasks
Cross-project stats:
BOINCstats.com Free-DC 9 0.08 250 6.2.18 GenuineIntel
Intel(R) Celeron(R) CPU 2.93GHz [x86 Family 15 Model 4 Stepping 1]
(1 processors) --- Microsoft Windows 2000 Professional x86 Editon, Service Pack 4, (05.00.2195.00)
9 Dec 2010 7:07:37 UTC


ID: 1623317
Details | Tasks
Cross-project stats:
BOINCstats.com Free-DC 10 22.24 29,665 5.10.45 GenuineIntel
Intel(R) Celeron(R) CPU 2.80GHz [x86 Family 15 Model 4 Stepping 1]
(1 processors) --- Microsoft Windows XP Professional Edition, Service Pack 2, (05.01.2600.00)
6 Dec 2010 4:13:40 UTC


Here is the task list for those computers

211115251 89529103 1623297 13 Dec 2010 1:33:30 UTC 27 Dec 2010 1:33:30 UTC In progress --- --- --- --- Global Correlations S5 HF search #1 v3.06 (S5GCESSE2)

210958142 89458827 2259627 11 Dec 2010 22:52:00 UTC 25 Dec 2010 22:52:00 UTC In progress --- --- --- --- Global Correlations S5 HF search #1 v3.06 (S5GCESSE)

210844048 89408866 1623312 11 Dec 2010 4:15:43 UTC 25 Dec 2010 4:15:43 UTC In progress --- --- --- --- Global Correlations S5 HF search #1 v3.06 (S5GCESSE2)

210818153 89397587 1683725 11 Dec 2010 2:32:08 UTC 25 Dec 2010 2:32:08 UTC In progress --- --- --- ---
Global Correlations S5 HF search #1 v3.06 (S5GCESSE2)

210558331 89285315 1623297 9 Dec 2010 2:59:03 UTC 12 Dec 2010 11:10:50 UTC Completed and validated 0.00 63,481.01 74.98 251.18 Global Correlations S5 HF search #1 v3.06 (S5GCESSE2)

210477702 89250641 1623297 8 Dec 2010 14:30:06 UTC 12 Dec 2010 11:10:50 UTC Completed and validated 0.00 60,211.62 74.98 251.18 Global Correlations S5 HF search #1 v3.04 (S5GCESSE2)

210208336 87857747 1623312 6 Dec 2010 22:18:20 UTC 11 Dec 2010 4:15:43 UTC Completed and validated 0.00 67,754.04 74.99 251.22 Global Correlations S5 search #1 v3.02

210141950 88672919 1623297 6 Dec 2010 17:11:37 UTC 9 Dec 2010 2:59:03 UTC Completed and validated 0.00 64,350.10 74.98 251.18 Global Correlations S5 HF search #1 v3.04 (S5GCESSE2)

210141943 88652884 1623297 6 Dec 2010 15:04:37 UTC 8 Dec 2010 14:30:05 UTC Completed and validated 0.00 62,101.90 74.98 251.18 Global Correlations S5 HF search #1 v3.04 (S5GCESSE2)

210117994 89094033 1623297 6 Dec 2010 8:56:25 UTC 6 Dec 2010 15:04:36 UTC Error while computing 0.00 161.72 0.32 --- Global Correlations S5 HF search #1 v3.04 (S5GCESSE2)

210068427 89062284 1623317 6 Dec 2010 4:13:40 UTC 20 Dec 2010 4:13:40 UTC In progress --- --- --- --- Global Correlations S5 HF search #1 v3.04

209981001 89034595 1623297 5 Dec 2010 14:53:40 UTC 6 Dec 2010 8:56:23 UTC Error while computing 0.00 46,174.34 54.93 --- Global Correlations S5 HF search #1 v3.04 (S5GCESSE2)

209717308 88673299 1623297 4 Dec 2010 6:31:15 UTC 6 Dec 2010 8:56:23 UTC Completed and validated 0.00 65,234.72 74.98 251.18 Global Correlations S5 HF search #1 v3.04 (S5GCESSE2)

209466350 88800218 1623297 2 Dec 2010 13:37:30 UTC 4 Dec 2010 6:31:13 UTC Completed, waiting for validation 0.00 64,131.77 74.98 pending Global Correlations S5 HF search #1 v3.04 (S5GCESSE2)

208681038 87356929 1623312 29 Nov 2010 2:23:11 UTC 7 Dec 2010 23:52:15 UTC Completed and validated 0.00 72,613.65 74.99 251.22 Global Correlations S5 search #1 v3.02

208274273 88288375 1683725 26 Nov 2010 19:14:18 UTC 10 Dec 2010 21:27:40 UTC Completed and validated 0.00 59,107.12 74.99 251.23 Global Correlations S5 HF search #1 v3.04 (S5GCESSE2)

208105383 88216853 1623297 25 Nov 2010 23:14:24 UTC 26 Nov 2010 21:01:20 UTC Completed and validated 0.00 61,176.93 74.98 251.18 Global Correlations S5 HF search #1 v3.04 (S5GCESSE2)


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Richard Haselgrove
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Message 36059 - Posted: 13 Dec 2010, 10:23:56 UTC - in response to Message 36057.  

Well, whatever host 2675774 is doing, it isn't Einstein - no tasks listed.

NB, if you look at that page while logged in under your "smartcooky" account, you'll see a lot more detail - like IP addresses - than we can. But at first glance, it doesn't sound like a networking, or even a BOINC-related, issue. I'd do a thorough check on that machine, and make sure it isn't running any malware. Even a single-core Celeron shouldn't thrash like that when you reactivate it.
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Profile Jord
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Message 36060 - Posted: 13 Dec 2010, 10:54:16 UTC - in response to Message 36057.  

As per the recent log: YOU must free -0.0 MB before BOINC gets space.

I always like BOINC's weirdest behaviours. Not only must you free zero MB, no... you must free negative zero MB. :-D

Forwarded that one to Einstein's admins. As to your computer problem, you're in good hands, I am not going to input any of my interference. :)
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Pepo
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Message 36064 - Posted: 14 Dec 2010, 17:04:23 UTC - in response to Message 36060.  

Apparently more of smartkooky's computers have such problems: the mentioned Celeron 3.06GHz WinXP 2675774, Celeron 2.93GHz Win2k 3754983, Celeron 2.80GHz Win2k 2226452, Celeron 2.93GHz Win2k 2675525.

Neither of them has got any credit on Einstein (and some on Rosetta) for months already (-> no successfully crunched and returned task), the second one not even one task since attached to Einstein (well, it was just a few days ago).
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Ian Cook

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Message 36078 - Posted: 16 Dec 2010, 11:52:06 UTC - in response to Message 36064.  

I have solved most of these problems.

Firstly, I hadn't realised that when I replace a computer, the old computer remains on the list. Some of the computers were listed three times, and one was listed that doesn't even exist anymore?? This would explain why there appeared to be up to 15 computers on the list, many of which had not returned tasks.

So, I have merged the ones that I knew were the same, and deleted the non-existent one.

As I said earlier, eight of these computer are at my business but the ninth computer; the one I have been having trouble with, is at home. I have fixed this one by re-installing Boinc with the latest version. No problems since then.

Question? I currently have all nine computers attached to the same three projects, (SETI, Rosetta and Einstein) split 33-33-33 between them. Would it be better to rearrange this so that single projects were attached to each computer, i.e. 1+2+3 to SETI, 4+5+6 to Rosetta and 7+8+9 to Einstein. Is it better from the number crunching" point of view, or doesn't it matter?
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Pepo
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Message 36079 - Posted: 16 Dec 2010, 12:19:20 UTC - in response to Message 36078.  

I currently have all nine computers attached to the same three projects, (SETI, Rosetta and Einstein) split 33-33-33 between them. Would it be better to rearrange this so that single projects were attached to each computer, i.e. 1+2+3 to SETI, 4+5+6 to Rosetta and 7+8+9 to Einstein. Is it better from the number crunching" point of view, or doesn't it matter?

I'd say "it doesn't matter", or "as you like it". From the technical point of view.

From the "administrative side" - I'd keep at least some overlap between projects on some machines. Or one machine on all projects. Some web settings are e.g. propagated over "project web page -> BOINC client -> another project web page -> another BOINC client -> another project web page -> ..." path.

Some folks have reported in the past (mostly with hyper-threading CPUs), that their machines seem to have higher throughput then apps are mixed, compared to similar machines crunching purely one application type. But this may be not relevant at all with your HW and recent applications.

Peter
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