What did I do Wrong ??

Author	Message
Ocean Archer Send message Joined: 27 Sep 05 Posts: 20	Message 26438 - Posted: 2 Aug 2009, 18:58:34 UTC Have run BOINC for several years now, and finally decided to upgrade from ver. 6.2.18. Stopped all processes and exited properly. Clicked on current recommended upgrade and system appeared to load and set properly -- however, system will not upgrade. I looked back over the message board, but didn't see any comments about a problem like this -- any ideas out there? If I've lived this long, I gotta be that old ID: 26438 ·

ZPM Send message Joined: 14 Mar 09 Posts: 215	Message 26439 - Posted: 2 Aug 2009, 19:02:01 UTC - in response to Message 26438. what does the log say? boinc client version? ID: 26439 ·

Richard Haselgrove Volunteer tester Help desk expert Send message Joined: 5 Oct 06 Posts: 5082	Message 26440 - Posted: 2 Aug 2009, 19:21:19 UTC - in response to Message 26438. -- however, system will not upgrade. There are plenty of similar problems, but they usually include a slightly fuller description of what went wrong :-) The commonest: can't find boinc...msi This isn't a BOINC problem, but a Windows (you do use Windows, I presume?) installer problem. What it's actually looking for is the old (v6.2.18) installer file, so it can find out what to uninstall as part of the upgrade process. Re-run the installation for v6.2.18 in 'repair' mode, and then try again. ID: 26440 ·

Ocean Archer Send message Joined: 27 Sep 05 Posts: 20	Message 26443 - Posted: 2 Aug 2009, 19:46:39 UTC Rich -- What you describe sounds like my problem, now all I have to do is locate the missing file (I guess). Where would I find the 6.2.18 ver installer files ?? If I've lived this long, I gotta be that old ID: 26443 ·

Jord Volunteer tester Help desk expert Send message Joined: 29 Aug 05 Posts: 15481	Message 26446 - Posted: 2 Aug 2009, 20:12:40 UTC - in response to Message 26443. 6.2.18 32bit version 6.2.18 64bit version ID: 26446 ·

Ocean Archer Send message Joined: 27 Sep 05 Posts: 20	Message 26450 - Posted: 3 Aug 2009, 1:32:15 UTC OK -- newest stable version is now up and running. Thank you for the help, although I still cannot figure out what went wrong. Oh well, chalk it up to my stupidity, or mis-typed instructions. Thanks again ... If I've lived this long, I gotta be that old ID: 26450 ·

Jord Volunteer tester Help desk expert Send message Joined: 29 Aug 05 Posts: 15481	Message 26457 - Posted: 3 Aug 2009, 10:41:10 UTC - in response to Message 26450. Microsoft will sometimes lose the information on what is installed on your system. Then the affected .msi file (Microsoft Installer) of the installed application went corrupt. When trying to install a newer version of the same product, it may try to uninstall the older product but for that it needs a non-corrupted .msi file of said product. The installer can't find the correct .msi file and throw that error. ID: 26457 ·

Raistmer Send message Joined: 9 Apr 06 Posts: 302	Message 26588 - Posted: 13 Aug 2009, 16:05:17 UTC Another possibility is to use "Windows Install cleanup" - MS tool for delting instalatin inf for such corrupted installations. Downladable for freem from MS site. ID: 26588 ·

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