i'm online on skype but in the help list i apear offline. this is happening since i've change my skype account. my skype account information in the boinc volunteer page matches my new skype account, BUT i am always offline on the boinc help page, even when i have skype loged in all day. please help me help other people

You need to turn on a setting in skype that allows web-based monitors to show you as online.

Yes, follow these steps specifically (read the rest of the page as well).

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i've done what this text says:
The Skype ID you use for help calls will be publicly visible, so you'll want to create a 'Help account' separate from your existing Skype account. When you're 'on call', run Skype under your Help account (you can switch accounts using the File/Sign Out menu).

IMPORTANT: your Skype 'Help account' must make its status visible on the web. To do this: run Skype and log in to your Help account.

* Windows: Select to Tools/Options menu. Click on Privacy. Check the box labeled 'Allow my status to be shown on the web'.
* Mac: go to Skype/Preferences. Select the 'privacy' tab. Check the box labeled 'Allow my status to be shown on the web'.

What if you want to accept calls from either your regular Skype ID or your Help ID? It's possible - you need to run two Skypes at the same time, one under each ID. On Windows, the two copies of Skype need to run as different users; here's how to do it:

* Go to Control Panel / User Accounts. Click 'Create a new account'. Name it 'BOINC Help' or whatever you want. Make it of type 'Computer administrator'. Click the icon for the new account, click 'Create a password', and give it a password. Close the dialog.
* Right-click on a Skype icon. Select 'Run as...'. Select 'The following user', choose 'BOINC Help', and enter the password.
* A new copy of Skype will appear. Log in to your Help account, or create a new Skype account if needed.

You may also want to create a new email account for help emails (your help email address will not be made public, but users will be able to post to it through a web interface).

BUT i STILL appear offline!!!


BY THE WAY i am using skype 4.0