WCG HP not usable for me

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Profile Saenger
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Joined: 9 Nov 05
Posts: 123
Germany
Message 10009 - Posted: 6 May 2007, 10:25:41 UTC

I don't know where to put this exactly, but I think this forum is one with best contacts to the admins in the projects. Here's my (and several others as well) problem:

The forum @WCG is no longer reachable for him (and me). I can see and read, but if I try to look at any password protected page or try to post I get this message:
Message

You are not authorized to view this page.

or
Message

You are not authorized to view this section of the website.


But in the top right corner still stands this:
Welcome back, Saenger {sign out}
Accumulated Points: 11,492
Current Ranking: 167,336


This two things don't go together imho, something has to be broken over there.
Has anyone else had the same experience?
If someone still is able to pst there, would you please post a link to here in the forum?
Gruesse vom Saenger

For questions about Boinc look in the BOINC-Wiki
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Profile KSMarksPsych
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Posts: 1239
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Message 10011 - Posted: 6 May 2007, 11:20:36 UTC
Last modified: 6 May 2007, 11:31:13 UTC

You're not alone. I just tried it and get the same message. In fact, I can't even get to the forums at all.

Clearing the cookies and cache in the browser doesn't help either.

I'm sending an email through their contact page.


Errrr... or not.


Error
* An error occurred because you have submitted the page more than once.
Your action has resulted in an error.


Ummm.... yeah. I only hit submit once.
Kathryn :o)
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Profile Saenger
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Message 10013 - Posted: 6 May 2007, 12:19:16 UTC
Last modified: 6 May 2007, 12:20:52 UTC

If you go to the fora, you can see (as a guest of course):
There are 63 Online Users (63 Guests, 0 Member)


Last post is
May 6, 2007 7:59:27 AM by Roger The Dodger
, quite some time ago for such a vivid forum.

There's a similar thread over @BOINCstats (I like to spread news ;):

http://de.boincstats.com/forum/forum_thread.php?id=2043
Gruesse vom Saenger

For questions about Boinc look in the BOINC-Wiki
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Message 10016 - Posted: 6 May 2007, 14:24:26 UTC
Last modified: 6 May 2007, 14:28:39 UTC

Just to keep the thread up to date... If you try to load https://secure.worldcommunitygrid.org (which I have bookmarked and tried earlier)

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, support @ worldcommunitygrid . org and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.
IBM_HTTP_Server/2.0.47.1-PK29827 Apache/2.0.47 (Unix) Server at secure.worldcommunitygrid.org Port 443


(munged the email address)

http://worldcommunitygrid.org at least loads.

And using that URL I was able to get to the forums.
Kathryn :o)
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Message 10018 - Posted: 6 May 2007, 15:11:46 UTC

I've already mailed to that address, I've got an email because I crunched my last WU some month ago and they reminded me of their presence ;)

As it's sunday, probably some time in the night still, I expect no reaction too soon, but I think they are aware by now (if they are awake, that is ;).
Gruesse vom Saenger

For questions about Boinc look in the BOINC-Wiki
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Message 10019 - Posted: 6 May 2007, 16:38:26 UTC

Everything's fine again, see this thread in their fora:

http://www.worldcommunitygrid.org/forums/wcg/viewthread?thread=13061

It appears that the database server crash on Friday caused some problems with the table and index statistics. This lead to a significant degradation in performance of the system. We have rebuilt those statistics on those problematic tables and this appears to have resolved the issue but we will continue to watch it slowly.

This problem only impacts the website. Both the UD grid and the BOINC grid continue to operate correctly.

Gruesse vom Saenger

For questions about Boinc look in the BOINC-Wiki
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Message boards : The Lounge : WCG HP not usable for me

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