World Community Grid needs help. can they get any here?

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Profile Joseph Stateson
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Message 111695 - Posted: 1 May 2023, 14:42:23 UTC

I just realized that only 4 of my 9 system show up as active over at WCG. The missing 5 system have been crunching away for several weeks with no problems indicated.

Their forum is full of users reporting the same problem. Some users have 1000s of missing devices. Probably that charity engine gang.is worried about the gridcoins they are losing.

There are several threads, all too long for me to go through. I was unable to find an official statement about the problem and what to do.
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robsmith
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Message 111696 - Posted: 1 May 2023, 15:11:52 UTC - in response to Message 111695.  

A couple of weeks ago WCG did make an announcement that the stats pages would be out of synch for some time as they were having to rebuild a lot of users & computers stats data from scratch.
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Profile Joseph Stateson
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Message 111697 - Posted: 1 May 2023, 15:26:58 UTC - in response to Message 111696.  

A couple of weeks ago WCG did make an announcement that the stats pages would be out of synch for some time as they were having to rebuild a lot of users & computers stats data from scratch.


IMHO, out of sync is not the same as missing devices. I have devices registered before 2019 that are crunching away but not listed. Users are posting their host ID's and the staff is forwarding the ID for manual entry into the database. That is NFG, and they need help.
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Bryn Mawr
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Message 111698 - Posted: 1 May 2023, 15:32:18 UTC - in response to Message 111697.  

A couple of weeks ago WCG did make an announcement that the stats pages would be out of synch for some time as they were having to rebuild a lot of users & computers stats data from scratch.


IMHO, out of sync is not the same as missing devices. I have devices registered before 2019 that are crunching away but not listed. Users are posting their host ID's and the staff is forwarding the ID for manual entry into the database. That is NFG, and they need help.


They have said several times that they are working on the problem and that the manual entry is a temp workaround until the fix is in place. OK, it’s not ideal but it is as it is.
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Message boards : Projects : World Community Grid needs help. can they get any here?

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