BOINC Manager is not able to start a BOINC client

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NG Ka Chun

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Message 111019 - Posted: 8 Feb 2023, 14:06:32 UTC

After installing BOINC Manager in my new HP computer and install BOINC Manager, the BOINC Manager just show "BOINC Manager is not able to start a BOINC client" once open, please give me advise to fix it.

In "Control Panel > System and Security > Windows Defender Firewall" Page, it just shows "This setting is managed by manufacturer's McAfee Personal Firewall" and I cannot change any setting within this page. (I didn't install McAfee in my computer and use Avira instead)

and my Windows firewall settings are greyed out.

What should I do ?

Version: 7.20.2 (x64)
wxWidgets Version: 3.1.7
Windows 11, version 22H2
Antivirus: Avira free version

In my old computer, I took part in World Community Grid and TN-Grid platform, but now I cannot operate BOINC Manager in my new computer.
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robsmith
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Message 111020 - Posted: 8 Feb 2023, 14:16:52 UTC - in response to Message 111019.  

Sounds as if your new computer had McAfee installed during it's build,either by intent by those that built it, or by accident while installing some other software. The first thing I would look at is the list of installed and active software and first disable then remove McAfee (which can be a grade one pain to do), and will probably have to be done as an administrator rather than ordinary user.
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NG Ka Chun

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Message 111060 - Posted: 15 Feb 2023, 13:02:34 UTC - in response to Message 111020.  

Sounds as if your new computer had McAfee installed during it's build,either by intent by those that built it, or by accident while installing some other software. The first thing I would look at is the list of installed and active software and first disable then remove McAfee (which can be a grade one pain to do), and will probably have to be done as an administrator rather than ordinary user.

I had removed McAfee and then install BOINC manager, it can run some project like TN-GRID Platform and SiDock@Home, but every time I restart my computer still face the "BOINC Manager is not able to start a BOINC client" problem, I need to run the BOINC installation program (Repair) again to run BOINC Manager.

When I add World Community Grid / RNA World, no task is received and Event Log shows "Couldn't Create host record in database"; When I add GPUGRID, I received no task and "Not requesting tasks: don't need (CPU: ; NVIDIA GPU: )" appears in Event Log

15/2/2023 20:26:22 | World Community Grid | Sending scheduler request: To fetch work.
15/2/2023 20:26:22 | World Community Grid | Requesting new tasks for CPU and NVIDIA GPU
15/2/2023 20:26:24 | World Community Grid | Scheduler request completed: got 0 new tasks
15/2/2023 20:26:24 | World Community Grid | Couldn't create host record in database
15/2/2023 20:26:24 | World Community Grid | Project requested delay of 121 seconds


15/2/2023 20:48:19 | GPUGRID | Sending scheduler request: Requested by user.
15/2/2023 20:48:19 | GPUGRID | Not requesting tasks: don't need (CPU: ; NVIDIA GPU: )
15/2/2023 20:48:20 | GPUGRID | Scheduler request completed
15/2/2023 20:48:20 | GPUGRID | Project requested delay of 31 seconds






What should I do ?
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Profile Dave
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Message 111061 - Posted: 15 Feb 2023, 13:09:54 UTC

I am a little confused. If the client isn't running, surely add projects option isn't available.
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Profile Jord
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Message 111063 - Posted: 15 Feb 2023, 15:00:18 UTC

One thing to check. When in BOINC Manager, go to Options, Other options, and make sure "Run the client?" is checked.
You can try to uncheck it here, Save, then recheck it here and Save.

Also, is BOINC Manager (boincmgr.exe) running from the same directory as the BOINC client (boinc.exe)?
Can you post the first 30 or so lines of the Event Log after you started up the BOINC client?
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NG Ka Chun

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Message 111064 - Posted: 15 Feb 2023, 15:32:22 UTC - in response to Message 111061.  

I am a little confused. If the client isn't running, surely add projects option isn't available.

Client isn't running, then run the installation program (7.20.2) again : choosing "Repair" not "Remove", then Boinc Manager can run again while my previous unfinished tasks still here.

But once I restart the computer, I have to run the installation program (7.20.2) again....
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NG Ka Chun

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Message 111065 - Posted: 15 Feb 2023, 15:34:09 UTC - in response to Message 111063.  

One thing to check. When in BOINC Manager, go to Options, Other options, and make sure "Run the client?" is checked.
You can try to uncheck it here, Save, then recheck it here and Save.

Also, is BOINC Manager (boincmgr.exe) running from the same directory as the BOINC client (boinc.exe)?
Can you post the first 30 or so lines of the Event Log after you started up the BOINC client?

15/2/2023 20:26:00 | | Starting BOINC client version 7.20.2 for windows_x86_64
15/2/2023 20:26:00 | | log flags: file_xfer, sched_ops, task
15/2/2023 20:26:00 | | Libraries: libcurl/7.84.0-DEV Schannel zlib/1.2.12
15/2/2023 20:26:00 | | Data directory: C:\ProgramData\BOINC
15/2/2023 20:26:00 | |
15/2/2023 20:26:00 | | CUDA: NVIDIA GPU 0: NVIDIA GeForce RTX 3060 (driver version 512.95, CUDA version 11.6, compute capability 8.6, 12288MB, 12288MB available, 12738 GFLOPS peak)
15/2/2023 20:26:00 | | OpenCL: NVIDIA GPU 0: NVIDIA GeForce RTX 3060 (driver version 512.95, device version OpenCL 3.0 CUDA, 12288MB, 12288MB available, 12738 GFLOPS peak)
15/2/2023 20:26:00 | | Windows processor group 0: 20 processors
15/2/2023 20:26:00 | |
15/2/2023 20:26:00 | | Processor: 20 GenuineIntel 12th Gen Intel(R) Core(TM) i7-12700F [Family 6 Model 151 Stepping 2]
15/2/2023 20:26:00 | | Processor features: fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush acpi mmx fxsr sse sse2 ss htt tm pni ssse3 fma cx16 sse4_1 sse4_2 movebe popcnt aes f16c rdrandsyscall nx lm avx avx2 tm2 pbe fsgsbase bmi1 smep bmi2
15/2/2023 20:26:00 | | OS: Microsoft Windows Vista: Home Premium x64 Edition, Service Pack 2, (06.00.6002.00)
15/2/2023 20:26:00 | | Memory: 15.76 GB physical, 18.64 GB virtual
15/2/2023 20:26:00 | | Disk: 952.93 GB total, 781.85 GB free
15/2/2023 20:26:00 | | Local time is UTC +8 hours
15/2/2023 20:26:00 | | No WSL found.
15/2/2023 20:26:00 | | VirtualBox version: 7.0.6
15/2/2023 20:26:00 | World Community Grid | General prefs: from World Community Grid (last modified 23-Aug-2017 06:15:47)
15/2/2023 20:26:00 | World Community Grid | Host location: none
15/2/2023 20:26:00 | World Community Grid | General prefs: using your defaults
15/2/2023 20:26:00 | | Reading preferences override file
15/2/2023 20:26:00 | | Preferences:
15/2/2023 20:26:00 | | max memory usage when active: 8069.72 MB
15/2/2023 20:26:00 | | max memory usage when idle: 14525.50 MB
15/2/2023 20:26:00 | | max disk usage: 50.00 GB
15/2/2023 20:26:00 | | max CPUs used: 16
15/2/2023 20:26:00 | | max download rate: 51200000 bytes/sec
15/2/2023 20:26:00 | | max upload rate: 51200000 bytes/sec
15/2/2023 20:26:00 | | (to change preferences, visit a project web site or select Preferences in the Manager)
15/2/2023 20:26:00 | | Setting up project and slot directories
15/2/2023 20:26:00 | | Checking active tasks
15/2/2023 20:26:00 | GPUGRID | URL https://www.gpugrid.net/; Computer ID 604308; resource share 100
15/2/2023 20:26:00 | GPUGRID | Not using NVIDIA GPU: project preferences
15/2/2023 20:26:00 | RNA World | URL http://www.rnaworld.de/rnaworld/; Computer ID not assigned yet; resource share 100
15/2/2023 20:26:00 | Rosetta@home | URL https://boinc.bakerlab.org/rosetta/; Computer ID 6239350; resource share 100
15/2/2023 20:26:00 | TN-Grid Platform | URL http://gene.disi.unitn.it/test/; Computer ID 84269; resource share 100
15/2/2023 20:26:00 | World Community Grid | URL http://www.worldcommunitygrid.org/; Computer ID not assigned yet; resource share 100
15/2/2023 20:26:00 | | Setting up GUI RPC socket
15/2/2023 20:26:00 | | Warning: GUI RPC password is empty. BOINC can be controlled by any user on this computer. See https://boinc.berkeley.edu/gui_rpc_passwd.php for more information.
15/2/2023 20:26:00 | | Checking presence of 262 project files
15/2/2023 20:26:01 | GPUGRID | Sending scheduler request: Requested by project.
15/2/2023 20:26:01 | GPUGRID | Not requesting tasks: don't need (CPU: ; NVIDIA GPU: )
15/2/2023 20:26:03 | GPUGRID | Scheduler request completed
15/2/2023 20:26:03 | GPUGRID | Project requested delay of 31 seconds
15/2/2023 20:26:08 | RNA World | Sending scheduler request: To fetch work.
15/2/2023 20:26:08 | RNA World | Requesting new tasks for CPU and NVIDIA GPU
15/2/2023 20:26:10 | RNA World | Scheduler request completed: got 0 new tasks
15/2/2023 20:26:10 | RNA World | Couldn't create host record in database
15/2/2023 20:26:10 | RNA World | Project requested delay of 3636 seconds
15/2/2023 20:26:15 | Rosetta@home | Sending scheduler request: To fetch work.
15/2/2023 20:26:15 | Rosetta@home | Requesting new tasks for CPU
15/2/2023 20:26:17 | Rosetta@home | Scheduler request completed: got 0 new tasks
15/2/2023 20:26:17 | Rosetta@home | No tasks sent
15/2/2023 20:26:17 | Rosetta@home | Project requested delay of 31 seconds
15/2/2023 20:26:22 | World Community Grid | Sending scheduler request: To fetch work.
15/2/2023 20:26:22 | World Community Grid | Requesting new tasks for CPU and NVIDIA GPU
15/2/2023 20:26:24 | World Community Grid | Scheduler request completed: got 0 new tasks
15/2/2023 20:26:24 | World Community Grid | Couldn't create host record in database
15/2/2023 20:26:24 | World Community Grid | Project requested delay of 121 seconds
15/2/2023 20:26:29 | TN-Grid Platform | Sending scheduler request: To fetch work.
15/2/2023 20:26:29 | TN-Grid Platform | Requesting new tasks for CPU
15/2/2023 20:26:31 | TN-Grid Platform | Scheduler request completed: got 0 new tasks
15/2/2023 20:26:31 | TN-Grid Platform | No tasks sent
15/2/2023 20:26:31 | TN-Grid Platform | This computer has reached a limit on tasks in progress
15/2/2023 20:26:31 | TN-Grid Platform | Project requested delay of 121 seconds
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NG Ka Chun

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Message 111076 - Posted: 16 Feb 2023, 11:55:11 UTC - in response to Message 111065.  

One thing to check. When in BOINC Manager, go to Options, Other options, and make sure "Run the client?" is checked.
You can try to uncheck it here, Save, then recheck it here and Save.

Also, is BOINC Manager (boincmgr.exe) running from the same directory as the BOINC client (boinc.exe)?
Can you post the first 30 or so lines of the Event Log after you started up the BOINC client?

15/2/2023 20:26:00 | | Starting BOINC client version 7.20.2 for windows_x86_64
15/2/2023 20:26:00 | | log flags: file_xfer, sched_ops, task
15/2/2023 20:26:00 | | Libraries: libcurl/7.84.0-DEV Schannel zlib/1.2.12
15/2/2023 20:26:00 | | Data directory: C:\ProgramData\BOINC
15/2/2023 20:26:00 | |
15/2/2023 20:26:00 | | CUDA: NVIDIA GPU 0: NVIDIA GeForce RTX 3060 (driver version 512.95, CUDA version 11.6, compute capability 8.6, 12288MB, 12288MB available, 12738 GFLOPS peak)
15/2/2023 20:26:00 | | OpenCL: NVIDIA GPU 0: NVIDIA GeForce RTX 3060 (driver version 512.95, device version OpenCL 3.0 CUDA, 12288MB, 12288MB available, 12738 GFLOPS peak)
15/2/2023 20:26:00 | | Windows processor group 0: 20 processors
15/2/2023 20:26:00 | |
15/2/2023 20:26:00 | | Processor: 20 GenuineIntel 12th Gen Intel(R) Core(TM) i7-12700F [Family 6 Model 151 Stepping 2]
15/2/2023 20:26:00 | | Processor features: fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush acpi mmx fxsr sse sse2 ss htt tm pni ssse3 fma cx16 sse4_1 sse4_2 movebe popcnt aes f16c rdrandsyscall nx lm avx avx2 tm2 pbe fsgsbase bmi1 smep bmi2
15/2/2023 20:26:00 | | OS: Microsoft Windows Vista: Home Premium x64 Edition, Service Pack 2, (06.00.6002.00)
15/2/2023 20:26:00 | | Memory: 15.76 GB physical, 18.64 GB virtual
15/2/2023 20:26:00 | | Disk: 952.93 GB total, 781.85 GB free
15/2/2023 20:26:00 | | Local time is UTC +8 hours
15/2/2023 20:26:00 | | No WSL found.


What should I do to fix the BOINC Manager, so that I can resume World Community Grid and GPUGRID ?
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Profile Dave
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Message 111077 - Posted: 16 Feb 2023, 12:24:24 UTC

Can you start the client yourself by running boinc.exe? I know it is a pain but a lot less so than running the install program and selecting repair each time?
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NG Ka Chun

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Message 111080 - Posted: 16 Feb 2023, 15:07:08 UTC - in response to Message 111077.  

Can you start the client yourself by running boinc.exe? I know it is a pain but a lot less so than running the install program and selecting repair each time?

Tried, when I open boinc.exe directly, it just open a DOS interface and show me something like the usual event log, but it cannot run my tasks:

16-Feb-2023 23:02:19 [---] Starting BOINC client version 7.20.2 for windows_x86_64
16-Feb-2023 23:02:19 [---] log flags: file_xfer, sched_ops, task
16-Feb-2023 23:02:19 [---] Libraries: libcurl/7.84.0-DEV Schannel zlib/1.2.12
16-Feb-2023 23:02:19 [---] Data directory: C:\ProgramData\BOINC
16-Feb-2023 23:02:19 [---] Running under account 吳宅
16-Feb-2023 23:02:19 [---] CUDA: NVIDIA GPU 0: NVIDIA GeForce RTX 3060 (driver version 512.95, CUDA version 11.6, compute capability 8.6, 12288MB, 12288MB available, 12738 GFLOPS peak)
16-Feb-2023 23:02:19 [---] OpenCL: NVIDIA GPU 0: NVIDIA GeForce RTX 3060 (driver version 512.95, device version OpenCL 3.0 CUDA, 12288MB, 12288MB available, 12738 GFLOPS peak)
16-Feb-2023 23:02:19 [---] Windows processor group 0: 20 processors
16-Feb-2023 23:02:19 [---] Host name: 吳宅
16-Feb-2023 23:02:19 [---] Processor: 20 GenuineIntel 12th Gen Intel(R) Core(TM) i7-12700F [Family 6 Model 151 Stepping 2]
16-Feb-2023 23:02:19 [---] Processor features: fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush acpi mmx fxsr sse sse2 ss htt tm pni ssse3 fma cx16 sse4_1 sse4_2 movebe popcnt aes f16c rdrandsyscall nx lm avx avx2 tm2 pbe fsgsbase bmi1 smep bmi2
16-Feb-2023 23:02:19 [---] OS: Microsoft Windows 11: Core x64 Edition, (10.00.22621.00)
16-Feb-2023 23:02:19 [---] Memory: 15.76 GB physical, 18.14 GB virtual
16-Feb-2023 23:02:19 [---] Disk: 952.93 GB total, 781.58 GB free
16-Feb-2023 23:02:19 [---] Local time is UTC +8 hours
16-Feb-2023 23:02:19 [---] No WSL found.
16-Feb-2023 23:02:19 [---] VirtualBox version: 7.0.6
16-Feb-2023 23:02:19 [World Community Grid] General prefs: from World Community Grid (last modified 23-Aug-2017 06:15:47)
16-Feb-2023 23:02:19 [World Community Grid] Host location: none
16-Feb-2023 23:02:19 [World Community Grid] General prefs: using your defaults
16-Feb-2023 23:02:19 [---] Reading preferences override file
16-Feb-2023 23:02:19 [---] Preferences:
16-Feb-2023 23:02:19 [---] max memory usage when active: 8069.72 MB
16-Feb-2023 23:02:19 [---] max memory usage when idle: 14525.50 MB
16-Feb-2023 23:02:19 [---] max disk usage: 50.00 GB
16-Feb-2023 23:02:19 [---] max CPUs used: 16
16-Feb-2023 23:02:19 [---] max download rate: 51200000 bytes/sec
16-Feb-2023 23:02:19 [---] max upload rate: 51200000 bytes/sec
16-Feb-2023 23:02:19 [---] (to change preferences, visit a project web site or select Preferences in the Manager)
16-Feb-2023 23:02:19 [---] Setting up project and slot directories
16-Feb-2023 23:02:19 [---] Checking active tasks
16-Feb-2023 23:02:19 [GPUGRID] URL https://www.gpugrid.net/; Computer ID 604308; resource share 100
16-Feb-2023 23:02:19 [GPUGRID] Not using NVIDIA GPU: project preferences
16-Feb-2023 23:02:19 [RNA World] URL http://www.rnaworld.de/rnaworld/; Computer ID not assigned yet; resource share 100
16-Feb-2023 23:02:19 [Rosetta@home] URL https://boinc.bakerlab.org/rosetta/; Computer ID 6239350; resource share 100
16-Feb-2023 23:02:19 [TN-Grid Platform] URL http://gene.disi.unitn.it/test/; Computer ID 84269; resource share 100
16-Feb-2023 23:02:19 [World Community Grid] URL http://www.worldcommunitygrid.org/; Computer ID not assigned yet; resource share 100
16-Feb-2023 23:02:19 [---] Setting up GUI RPC socket
16-Feb-2023 23:02:19 [---] Warning: GUI RPC password is empty. BOINC can be controlled by any user on this computer. See https://boinc.berkeley.edu/gui_rpc_passwd.php for more information.
16-Feb-2023 23:02:19 [---] Checking presence of 263 project files
16-Feb-2023 23:02:19 Initialization completed
16-Feb-2023 23:02:19 [RNA World] Sending scheduler request: To fetch work.
16-Feb-2023 23:02:19 [RNA World] Requesting new tasks for CPU and NVIDIA GPU
16-Feb-2023 23:02:21 [RNA World] Scheduler request completed: got 0 new tasks
16-Feb-2023 23:02:21 [RNA World] Couldn't create host record in database
16-Feb-2023 23:02:21 [RNA World] Project requested delay of 3636 seconds
16-Feb-2023 23:02:26 [Rosetta@home] Sending scheduler request: To fetch work.
16-Feb-2023 23:02:26 [Rosetta@home] Requesting new tasks for CPU
16-Feb-2023 23:02:29 [Rosetta@home] Scheduler request completed: got 26 new tasks
16-Feb-2023 23:02:29 [Rosetta@home] Project requested delay of 31 seconds
16-Feb-2023 23:02:31 [Rosetta@home] Started download of rosetta_4.20_windows_x86_64.exe
16-Feb-2023 23:02:31 [Rosetta@home] Started download of rosetta_graphics_4.20_windows_x86_64.exe
16-Feb-2023 23:02:34 [World Community Grid] Sending scheduler request: To fetch work.
16-Feb-2023 23:02:34 [World Community Grid] Requesting new tasks for CPU and NVIDIA GPU
16-Feb-2023 23:02:35 [World Community Grid] Scheduler request completed: got 0 new tasks
16-Feb-2023 23:02:35 [World Community Grid] Couldn't create host record in database
16-Feb-2023 23:02:35 [World Community Grid] Project requested delay of 121 seconds
16-Feb-2023 23:02:40 [TN-Grid Platform] Sending scheduler request: To fetch work.
16-Feb-2023 23:02:40 [TN-Grid Platform] Requesting new tasks for CPU
16-Feb-2023 23:02:41 [TN-Grid Platform] Scheduler request completed: got 0 new tasks
16-Feb-2023 23:02:41 [TN-Grid Platform] No tasks sent
16-Feb-2023 23:02:41 [TN-Grid Platform] This computer has reached a limit on tasks in progress
16-Feb-2023 23:02:41 [TN-Grid Platform] Project requested delay of 121 seconds
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NG Ka Chun

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Message 111081 - Posted: 16 Feb 2023, 15:15:33 UTC
Last modified: 16 Feb 2023, 15:36:55 UTC

Now I still face "BOINC Manager is not able to start a BOINC client" issue every time I restart my computer or restart Boinc Manager
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Profile Dave
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Message 111083 - Posted: 16 Feb 2023, 16:56:05 UTC - in response to Message 111081.  

Now I still face "BOINC Manager is not able to start a BOINC client" issue every time I restart my computer or restart Boinc Manager


Sounds like a lockfile is being created making something think the client is running when it isn't.

And not having run Windows for over 20 years, I suspect I should now bow out of the conversation!
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computezrmle

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Message 111084 - Posted: 16 Feb 2023, 17:23:30 UTC

Failed upgrades might be part of the problem.


The computer sometimes reports it runs Windows Vista, sometimes Windows 11.
15/2/2023 20:26:00 | | OS: Microsoft Windows Vista: Home Premium x64 Edition, Service Pack 2, (06.00.6002.00)

16-Feb-2023 23:02:19 [---] OS: Microsoft Windows 11: Core x64 Edition, (10.00.22621.00)




At TN-Grid computer ID 84269 is reported as Windows Vista:
http://gene.disi.unitn.it/test/show_host_detail.php?hostid=84269
16-Feb-2023 23:02:19 [TN-Grid Platform] URL http://gene.disi.unitn.it/test/; Computer ID 84269; resource share 100




At Rosetta computer ID 6239350 is reported as Windows Vista:
https://boinc.bakerlab.org/rosetta/show_host_detail.php?hostid=6239350
16-Feb-2023 23:02:19 [Rosetta@home] URL https://boinc.bakerlab.org/rosetta/; Computer ID 6239350; resource share 100
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Farnmut

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Message 111102 - Posted: 19 Feb 2023, 15:50:38 UTC

Today i try to install boinc on a linux computer. the same fail, but my boinc manager is a pre release and the german fail message say the pre release cant do it, please start the client by order. Also look at manager options - in one window you can chose a PC to managed - it must be "localhost"
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Profile Dave
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Message 111103 - Posted: 19 Feb 2023, 16:07:31 UTC - in response to Message 111102.  

Today i try to install boinc on a linux computer. the same fail, but my boinc manager is a pre release and the german fail message say the pre release cant do it, please start the client by order. Also look at manager options - in one window you can chose a PC to managed - it must be "localhost"
To start the client from the command line use
 sudo systemctl start boinc-client


Worth adding yourself to the boinc user group is worth doing. I also gave myself read/write permission for the /var/lib/boinc-client folder as I fiddle with things more often than is good for me!
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