Rosetta stone dual account issue

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Arjai

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Joined: 21 Sep 19
Posts: 4
United States
Message 110226 - Posted: 25 Oct 2022, 15:28:08 UTC

I have two account in Rosetta stone, I have BOINC running WCG and Rosetta Stone on a number of computers. WCG is running fine with 1 acct/ Cross Project ID. But I have 2 CP ID's in Rosetta Stone and I am flummoxed on what to do to combine them
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Arjai

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Joined: 21 Sep 19
Posts: 4
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Message 110227 - Posted: 25 Oct 2022, 15:32:58 UTC - in response to Message 110226.  

In fact, just checked, one of the 2 CP ID's is the same as my WCG CP ID.
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Profile Dave
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Joined: 28 Jun 10
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United Kingdom
Message 110229 - Posted: 25 Oct 2022, 17:03:28 UTC - in response to Message 110227.  

Don't think it is possible to combine your two accounts. I would delete the one that doesn't cover both projects.
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robsmith
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Message 110230 - Posted: 25 Oct 2022, 18:19:35 UTC

Further to what Dave has said:
It is possible to have as many computers on one user account, and be connected to as many projects as one likes with that account (use the same email address when joining all the projects).
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robsmith
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Message 110231 - Posted: 25 Oct 2022, 18:20:17 UTC - in response to Message 110227.  

Given the way computer id's are generated that can happen, but is very rare.
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Message boards : Projects : Rosetta stone dual account issue

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