Reporting But Not Showing Increases In User Totals

Message boards : Questions and problems : Reporting But Not Showing Increases In User Totals
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Joined: 10 Mar 18
Posts: 9
United States
Message 106673 - Posted: 4 Jan 2022, 19:32:16 UTC

Back on Dec 11, 2021 the statistics for World Community Grid stopped showing any increases in User Totals (flat line on graph). On Dec 27, 2021, the Statistics for MilkyWay@Home stopped showing any increases as well These are the only two projects I'm running. I'm assuming that the results from both are being reported since it keeps downloading and computing new tasks. How can I be certain, though, that these are truly being reported and being credited to my account? I have the same IP, the same WiFi set-up, and everything else seems to be the same as before. Looking at World Community Grid, it shows that I stopped reporting results on about 12/08/2021. I can't seem to find that info on MilkyWay@Home. I have no idea what installing as a Service means.

7.16.11 ( x64)
OS Name Microsoft Windows 10 Home
Version 10.0.19042 Build 19042
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Manufacturer HP
System Model HP Laptop 15-ef1xxx
System Type x64-based PC
System SKU 4J5Q2UA#ABA
Processor AMD Ryzen 3 3250U with Radeon Graphics, 2600 Mhz, 2 Core(s), 4 Logical Processor(s)
BIOS Version/Date AMI F.42, 5/13/2021
SMBIOS Version 3.2
Embedded Controller Version 99.41
BaseBoard Manufacturer HP
BaseBoard Product 8706
BaseBoard Version 99.41
Platform Role Mobile
Secure Boot State On
PCR7 Configuration Elevation Required to View
Windows Directory C:\windows
System Directory C:\windows\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "10.0.19041.1151"
User Name LAPTOP-UE0DNNKU\haiwe
Time Zone Pacific Standard Time
Installed Physical Memory (RAM) 16.0 GB
Total Physical Memory 13.9 GB
Available Physical Memory 8.37 GB
Total Virtual Memory 16.0 GB
Available Virtual Memory 7.52 GB
Page File Space 2.13 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualization-based security Not enabled
Device Encryption Support Elevation Required to View
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware No
Hyper-V - Data Execution Protection Yes

Projects Involved - World Community Grid and MilkyWay@Home
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Dr Who Fan

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Joined: 10 May 07
Posts: 1371
United States
Message 106674 - Posted: 4 Jan 2022, 20:47:04 UTC - in response to Message 106673.  

1) You might have a split Cross Project ID (CPID).
2) You have disabled/not allowed GDPR and or account PRIVACY settings at World CommunityGrid (WCG) and Milkyway.

It is similar to the one below* on most BOINC projects. WCG has a slightly different setup and WCG also has the GDPR check boxes that must be enabled by editing your project settings and checking the box(es) to enable.
* Should [PROJET NAME HERE] show your computers on its web site?

Please post the first 30 or so lines from when you start BOINC. That would help us help resolve this faster.
ID: 106674 · Report as offensive
Profile Bill Freauff

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Joined: 26 Mar 11
Posts: 179
United States
Message 106699 - Posted: 7 Jan 2022, 3:34:45 UTC - in response to Message 106673.  


Both of those projects show small recent credit increases when I look at your BOINCStats personal page. It looks like you did have a nonproductive gap.

Bill F
ID: 106699 · Report as offensive

Message boards : Questions and problems : Reporting But Not Showing Increases In User Totals

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