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Asteroids@home: My username unknown, couldn't upload results
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Author | Message |
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Send message Joined: 14 Oct 09 Posts: 20 ![]() |
this is the first time I have this trouble. I have several jobs done and couldn't upload for a while. Nowthe upload is finished but the jobs stuck at"100%. hochgeladen, meldebereit". It is not possible for me to log in to my account at Asteroids@home and I get a lot of SQL messages and the error message: user unknown. Dows anybody know whats going on there ? thanks Jochen Intel 4-proc-CPU, Windows 7 Pro |
![]() Send message Joined: 29 Aug 05 Posts: 15480 ![]() |
Their server is down, which is why you cannot report finished work. It'll also account for all the SQL errors on all their pages, the missing News, etc. http://asteroidsathome.net/boinc/server_status.php |
Send message Joined: 28 Jun 20 Posts: 69 ![]() |
this is the first time I have this trouble. I have several jobs done and couldn't upload for a while. Nowthe upload is finished but the jobs stuck at"100%. hochgeladen, meldebereit". It is not possible for me to log in to my account at Asteroids@home and I get a lot of SQL messages and the error message: user unknown. Agreed. For the second day in a row, I have not been able to connect with the Asteroids site. When trying to log onto my account, I get a message saying that there is no such account. Are they doing a massive upgrade? Is all of the project equipment broken? Has the project been catastrophically hacked? Any information or ideas? S. Gaber Oldsmar, FL |
Send message Joined: 25 May 09 Posts: 1283 ![]() |
I've just tried their home page. As you say lots of SQL database errors plus a bit of fixed text. This indicates that their database is in trouble, and, in my experience, fixing such troubles can take several days. I would suggest that all we can do is sit back and wait, checking their home page once a day. |
Send message Joined: 5 Mar 08 Posts: 272 ![]() |
From their home page: I am sorry for the current problems, unfortunately the database server crashed - hardware failure. I can't say now when it will be running again. I will post any news I'll have. I expect they’ll be offline for a week at least, maybe longer. MarkJ |
Send message Joined: 28 Jun 20 Posts: 69 ![]() |
MarkJ: Thanks for the response. It's better to have an idea of what happened than not to know and provoke idle speculation. S. Gaber Oldsmar, FL |
![]() ![]() Send message Joined: 5 Jul 20 Posts: 33 |
their update: Dear friends, as many of you already noticed, the Asteroids@home project has been down for several days now. The reason is an unexpected hardware failure of one of our servers. This machine has served us devotedly non-stop for many years, but its life came to the end. Now we need to replace it and it will take some time. Covid-19 situation makes things even more difficult as there are so many ongoing restrictions and administrative obstacles that we cannot be sure of any plans or schedules for the next few months to come. We will still try to do our best to find some temporary solution but we cannot guarantee any date. And we will still need to find a final and stable solution after that. Thank you for your patience. We hope to be back soon! The Asteroids@home team. __________________ that might take a while then . . . can happen to anyone . . . they got better with communication . . . "less than a pixel" |
Send message Joined: 28 Jun 20 Posts: 69 ![]() |
their update: OK, then. Thanks. S.Gaber Oldsmar, FL |
Send message Joined: 28 Jun 20 Posts: 69 ![]() |
Asteroids appears to be running again. Although the project status shows no work now available it must have uploaded thousands of WUs, including eight or ten I received, plus those that were in abeyance since the project went down. However, Chrome will not let me access my account or even post to the project discussion form. I get an error message: "Your connection is not private Attackers might be trying to steal your information from asteroidsathome.net (for example, passwords, messages, or credit cards). Learn more NET::ERR_CERT_DATE_INVALID" I tried to use Chrome Manage Extensions without success. Is the connection certificate not valid or do I have an incorrect setting? Should I try normal Google instead of Chrome? Yahoo? Internet Explorer? Thanks for any guidance. S. Gaber |
![]() Send message Joined: 28 Jun 10 Posts: 2536 ![]() |
Should I try normal Google instead of Chrome? Yahoo? Internet Explorer? Their certificate is expired according to my browser. If I ignore the warning I can log in to my account. |
Send message Joined: 28 Jun 20 Posts: 69 ![]() |
I ignore the warning, but Chrome still won't let me log onto my account. |
Send message Joined: 28 Jun 20 Posts: 69 ![]() |
Asteroids down, Asteroids up, asteroids down. After a brief flurry of activity, once again there are no WUs in the pipe. Well, it was fun While it lasted. |
Send message Joined: 5 Mar 08 Posts: 272 ![]() |
There has been some progress. Latest news says: Server status update The server status page is showing the upload and download servers as being active. Scheduler requests return "Project is shut down for maintenance". Give it some more time for things to return to normal. MarkJ |
Send message Joined: 28 Jun 20 Posts: 69 ![]() |
I still can't log onto the Asteroids site of my account. Still says, "Your connection is not private Attackers might be trying to steal your information from asteroidsathome.net (for example, passwords, messages, or credit cards). Learn more NET::ERR_CERT_DATE_INVALID" It's been saying that for months. I don't have any personal information, credit cards or critical messages on BOINC. My password is unique to it alone. But if the certification is not valid, when are the admins gonna fix it? Do they even know about this? S. Gaber |
Send message Joined: 25 May 09 Posts: 1283 ![]() |
They probably do know about this. Do they care about this? How far down their list of urgent jobs is it? Are they in a position to do something about this? (and a load more questions) |
![]() Send message Joined: 28 Jun 10 Posts: 2536 ![]() |
Just logged in with firefox. Even though my account has not been used for some time. Found this on their forums News Edit: That is from 26 Feb 21. |
Send message Joined: 18 Feb 20 Posts: 12 ![]() |
Something broke again. |
Send message Joined: 28 Jun 20 Posts: 69 ![]() |
Something broke again. Yes. Something did break, somewhere. When I try to log into my account, I get this message: ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ Warning: mysqli::mysqli(): (HY000/2003): Can't connect to MySQL server on 'project2' (113) in /home/boincadm/projects/boinc/html/inc/db_conn.inc on line 39 Warning: mysqli::query(): Couldn't fetch mysqli in /home/boincadm/projects/boinc/html/inc/db_conn.inc on line 63 Database Error Warning: mysqli::escape_string(): Couldn't fetch mysqli in /home/boincadm/projects/boinc/html/inc/db_conn.inc on line 227 ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ I tried to reset the project, but that had no effect. I can access my other projects -- Rosetta and World Community Grid -- with no problem (although WCG has given me no work for two days). So what's broken with Asteroids now? However, Kyong did say there might be problems after their last outage was fixed. So maybe this an instance of such a problem? Unless the problem is on my end? |
Send message Joined: 25 May 09 Posts: 1283 ![]() |
The error message comes from the (Asteroids) server not from your own computer. So it looks as if they having continued problems :-( |
Send message Joined: 28 Jun 20 Posts: 69 ![]() |
The error message comes from the (Asteroids) server not from your own computer. So it looks as if they having continued problems :-( Whatever it was, it seems to be fixed now. Except, of course, for no new tasks. S. Gaber |
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