Issues with Recaptcha on LHC@Home Website

Message boards : Questions and problems : Issues with Recaptcha on LHC@Home Website
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PuckDaddy

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Joined: 20 May 20
Posts: 1
Message 98687 - Posted: 20 May 2020, 15:49:10 UTC

I have been trying to create an account with LHC@Home (CERN) for over a month, but I consistently run into issues with Recaptcha. I can click all of the correct images, but every time I finish the process the prompt states:

"Your reCAPTCHA response was not correct. Please try again.
Click your browser's Back button to try again."

I have tried with multiple browsers, to include Chrome, Firefox, Brave and Edge Chromium. I either get the same result, or I do not get images to select at all. Any ideas on how to resolve this, so that I can start getting new tasks and receiving credit?

Thank you in advance.
ID: 98687 · Report as offensive
Bryn Mawr
Help desk expert

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Joined: 31 Dec 18
Posts: 285
United Kingdom
Message 98688 - Posted: 20 May 2020, 16:32:02 UTC - in response to Message 98687.  

I have been trying to create an account with LHC@Home (CERN) for over a month, but I consistently run into issues with Recaptcha. I can click all of the correct images, but every time I finish the process the prompt states:

"Your reCAPTCHA response was not correct. Please try again.
Click your browser's Back button to try again."

I have tried with multiple browsers, to include Chrome, Firefox, Brave and Edge Chromium. I either get the same result, or I do not get images to select at all. Any ideas on how to resolve this, so that I can start getting new tasks and receiving credit?

Thank you in advance.


Are you using “add project” from within Boinc Manager? I believe that bypasses the Captcha check and will work for you.
ID: 98688 · Report as offensive
ProDigit

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Joined: 8 Nov 19
Posts: 718
United States
Message 98699 - Posted: 20 May 2020, 21:17:14 UTC
Last modified: 20 May 2020, 21:17:41 UTC

Are you using a VPN or compressed web pages through a VPN or proxy?
Best to disable that to get around captcha issues.
Compressed pictures don't align well with captcha.
ID: 98699 · Report as offensive

Message boards : Questions and problems : Issues with Recaptcha on LHC@Home Website

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