Unable to create new user id on Macintosh


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Bill4

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Joined: 10 Apr 20
Posts: 1
Message 97446 - Posted: 10 Apr 2020, 5:41:22 UTC

Hi, I've downloaded the BOINC software and am trying to join the rosetta@home project. I choose it and am asked to identify my account at Rosetta@home as a new user. I insert an email address (I've tried several) and a password. When I hit 'next' it says 'communicating with project' and then I get the error "Login Failed. Check the email address and password, and try again." I can't proceed. I saw another use had a similar problem and was able to create their id on Android but I don't have an Android device. Thanks, Bill
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Profile Jord
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Joined: 29 Aug 05
Posts: 15480
Netherlands
Message 97447 - Posted: 10 Apr 2020, 7:41:36 UTC - in response to Message 97446.  

Rosetta checks email addresses against the Stopforumspam database. Some domains are blocked on there (Verizon comes to mind). You can also not use a VPN when signing up.
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Message boards : Questions and problems : Unable to create new user id on Macintosh

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