unable to install on Windows 10.

Message boards : Questions and problems : unable to install on Windows 10.
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Ian

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Joined: 31 Aug 19
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United Kingdom
Message 92647 - Posted: 31 Aug 2019, 17:11:59 UTC

Hello,

Trying to install "boinc_7.14.2_windows_x86_64" on Windows 10 Enterprise. It get as far as unpacking the msi, then just disappears. No errors, no nothing.

I've found the msi and tried installing that but all I get is "windows cannot access the specified device path or file. You may not have the appropriate permissions to access the item".

Ive rebooted, no go still.

Can't uninstall or repair as it's not installed.

Antivirus is disabled.
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Richard Haselgrove
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Message 92648 - Posted: 31 Aug 2019, 18:14:15 UTC - in response to Message 92647.  

Is your 'Enterprise' copy of Windows actually running as part of an Enterprise where Group Policy restrictions might have been deployed via a Domain Controller? If so, please explain as much of the policy as you know and are allowed to tell us.
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Ian

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Message 92649 - Posted: 31 Aug 2019, 23:01:16 UTC - in response to Message 92648.  

Hello,

No it is not part of an enterprise. So why have I got it, you say. That's a long boring story involving fat fingers on a small phone!

I've been able to install most of my stuff so far. It's this boinc that's refusing to play good. I've only been using it since about 2007 ish on a couple of XP machines.
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Ian

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Message 92650 - Posted: 31 Aug 2019, 23:15:47 UTC - in response to Message 92649.  

from the event viewer..
"The Windows Installer service failed to start due to the following error:
Access is denied."
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Profile Jord
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Message 92651 - Posted: 1 Sep 2019, 0:33:01 UTC - in response to Message 92650.  

Run the "fix problems that block programs from being installed or removed" program from Microsoft: https://support.microsoft.com/en-us/help/17588/windows-fix-problems-that-block-programs-being-installed-or-removed, then download the BOINC installer again from the website to make sure you have a non-corrupt copy, and try the installation again.
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Ian

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Message 92658 - Posted: 1 Sep 2019, 14:21:07 UTC - in response to Message 92651.  

Hello,

It doesn't seem to be a problem with boinc as I'm now getting access denied on a lot of instances. I've tried the subinacl but I can't get that to run either, no matter where I save it to.
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Ian

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Message 92665 - Posted: 1 Sep 2019, 23:32:51 UTC - in response to Message 92658.  

Ok I've got that little problem sorted, what a welcome to a new version on windows.

Now I have it installed, but it will not start. The error is "The application was unable to start correctly (0xc000007b".

Tried starting it manually some response.

Now what?
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Les Bayliss
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Message 92667 - Posted: 2 Sep 2019, 2:15:27 UTC - in response to Message 92665.  

little problem sorted
Would you mind expanding on that a bit for the benefit of others following this thread in the future?


About starting it: Which directory / folder were you in?
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Richard Haselgrove
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Message 92669 - Posted: 2 Sep 2019, 8:27:53 UTC - in response to Message 92665.  

Now I have it installed, but it will not start. The error is "The application was unable to start correctly (0xc000007b".
Ouch.

0xC000007B

STATUS_INVALID_IMAGE_FORMAT

{Bad Image} %hs is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support.
(from MSDN NTSTATUS Values)

I think you need to review whatever steps you took to force it into installing.
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Ian

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Message 92670 - Posted: 2 Sep 2019, 14:55:42 UTC - in response to Message 92669.  

Yep, sorted. School boy error!

But I'm back to the access denied problem. It seems to be a very common problem, with hundreds of ways to FIX it. I'll work through them to see which one works. May take sometime.
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Message boards : Questions and problems : unable to install on Windows 10.

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